Shipping
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Forum Posts

Ebay Shipping Charging Full Price For UPS Ground and FedEx Home Delivery vs. Our Discounted Rate

In the last two days, Ebay Shipping has charged two of my buyers the full price for UPS and FedEx Home Delivery. When I go to prepare the shipping label, I noticed that the buyers were charged very high shipping charges, and then when I look to pay f...

2 packages and only one shipping label

Hi Folks. I have a listing that will require me to separate the items into two boxes, each weighing over 30 plus pounds. After the sale, I will be purchasing a USPS Media Mail label from Ebay. There will be two boxes and only one label. I assume that...

User avatar by Adventurer
  • 943 Views
  • 7 replies
  • 0 helpful

New Seller - How do I decide how to ship?

I have only sold a couple times on eBay in the past several years. I am getting ready to start selling my Hallmark Ornament Collections on ebay. The confusing part is how do I ship? Do I actually start a store for $4.95 a month? Is there an advantage...

User avatar by Pathfinder
  • 136 Views
  • 6 replies
  • 0 helpful

Shipping 9 x 12 envelopes

There must be a way to handle this in Ebay shipping, but I can't find the best way to ship 9 x 12 envelopes, for sending brochures. How to find the drop down in shipping? It doesn't seem to be an available option when I want to list magazines, etc. T...

User avatar by Adventurer
  • 247 Views
  • 9 replies
  • 0 helpful

Do International Shipping Services Sign For Packages?

I sold an expensive large item to a buyer, who provided an address of an international shipping service in Florida. I've sent hundreds of items to these types of services over the years with not a single issue. However, I've never had to get signatur...

Resolved! Buyer provided wrong address, now the package is stuck in limbo

So a couple of weeks back, I shipped out a package to a buyer across the country. I then got a message from the buyer a week or so later stating that there was a problem with delivery. Come to find out the buyer provided the wrong address and the pac...

User avatar by Rising Star
  • 193 Views
  • 7 replies
  • 1 helpful

Shipping Cost

Why must I pay an additional shipping cost on my end if the buyer paid the cost already in the price? I'm being prompted to pay a shipping fee in order to print a label. I understand I may have to pay UPS a packing cost when I get there in person.

EIS Question and Mexico. Does EIS have the permits?

The old GSP didn’t allow used clothing (pre owned) to ship to Mexico. However I notice the new EIS is allowing Pre Owned and has Mexico as a destination. For health and sanitation reasons, Mexican federal law prohibits bringing used clothing and blan...

User avatar by Trailblazer
  • 83 Views
  • 3 replies
  • 0 helpful

Refund of Shipping Label Charges

Nicely Detailed GERMAN SHEPHARD ...Order #:01-09838-79283Sale date:03/17/23Good day, I recently sold the above referenced item and printed a shipping label (which I was charged for); however, after a review of the shipping label, I noticed that my re...

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