Shipping

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New Seller - How do I decide how to ship?

I have only sold a couple times on eBay in the past several years. I am getting ready to start selling my Hallmark Ornament Collections on ebay. The confusing part is how do I ship? Do I actually start a store for $4.95 a month? Is there an advantage...

Shipping 9 x 12 envelopes

There must be a way to handle this in Ebay shipping, but I can't find the best way to ship 9 x 12 envelopes, for sending brochures. How to find the drop down in shipping? It doesn't seem to be an available option when I want to list magazines, etc. T...

Do International Shipping Services Sign For Packages?

I sold an expensive large item to a buyer, who provided an address of an international shipping service in Florida. I've sent hundreds of items to these types of services over the years with not a single issue. However, I've never had to get signatur...

Resolved! Buyer provided wrong address, now the package is stuck in limbo

So a couple of weeks back, I shipped out a package to a buyer across the country. I then got a message from the buyer a week or so later stating that there was a problem with delivery. Come to find out the buyer provided the wrong address and the pac...

How to exclude just 1 listing from the Ebay International shipping program?

How can i exclude a single listing from the Ebay International shipping program. I could do this under global ship program, but i am not seeing how to do this under the new International shipping program. Any help is appreciated!! Thanks!

Shipping Cost

Why must I pay an additional shipping cost on my end if the buyer paid the cost already in the price? I'm being prompted to pay a shipping fee in order to print a label. I understand I may have to pay UPS a packing cost when I get there in person.

Buyer able to select shipping method I did not offer for less than cost to ship

I listed a set of china. I plugged in the size and dimensions of the large heavy box when I created the listing. I used one of my shipping policies that offers UPS, FedEx, Parcel Select, and Priority Mail (not flat rate). The china sold, and the buye...

No he recibido mi pedido ESUS130533572

EIS Question and Mexico. Does EIS have the permits?

The old GSP didn’t allow used clothing (pre owned) to ship to Mexico. However I notice the new EIS is allowing Pre Owned and has Mexico as a destination. For health and sanitation reasons, Mexican federal law prohibits bringing used clothing and blan...

Refund of Shipping Label Charges

Nicely Detailed GERMAN SHEPHARD ...Order #:01-09838-79283Sale date:03/17/23Good day, I recently sold the above referenced item and printed a shipping label (which I was charged for); however, after a review of the shipping label, I noticed that my re...

Problems with international shipments.

Is it happening to someone else that since Ebay added eBay International Shipping, buyers cannot pay. Since I adjusted my policies to eBay International Shipping, I've had 7 cases in a week where customers say they can't pay. I have contacted Ebay an...

International Seller sent photo of new return address

Hello all, Looking for some advice. An international seller asked me to return an item to a US address instead of the original International address. The seller then sent a photo of the address instead of text. My initial thought was this was an atte...

Accurately calculating shipping charges when listing

Hi all - First post so please be kind. It's been 15 years since I actively sold on eBay but I'm back at it. I spent a lot of time (maybe not enough!) calculating shipping costs. I ran estimates in eBay's shipping calculator for various weights and pa...