Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay international Shipping

Customer purchased items from Hong Kong, I am approved for international shipping. I want to send an invoice to the customer. The message I get says " You have not specified postage to the buyer's location. Please verify the shipping options before s...

Resolved! Item delivered but buyer claims it was not

Buyer says package not delivered but eBay shipping tracking says it was. Now what?

USPS not marking as delivered, buyer not answering, USPS not picking up calls. Now what?

I'm a seller who sent out a package. It was out for delivery August 4th, then switched to "Awaiting delivery." August 8th - Messaged buyer asking if they got their mail, no response. I can only assume buyer just doesn't log in much because their acco...

Shipping cost.

I'm new. I sold a large study Bible for $30.00 that went for $50.00. new condition. I charged $15.00 for shipping. I ended up paying $30.00 at post office. I ended up making $5.00 profit. I'm discouraged. Shipping charges are killing me. What do othe...

Shipping label was delivered for item, but not the item.

I bought a set of encyclopedias. A shipping label stuck to a piece of cardboard was delivered by the post office. A note from them attached to the label says "Found loose in the mails at the USPS Denver NDC." I don't know if I have any recourse. Eith...

Shipping Question

I sell using ebay envelope for some of my items and have that listed as the shipping charge I also add ground advantage as a choice to the buyer at checkout. I noticed if an item goes past the 20 dollar limit im still just getting the ebay envelope p...

Sold a Ashtray with a matchbook with Ebay international shipping

I saw I can't sell a matchbook with matches internationally so I offered to refund a few bucks to the buyer to not include the matchbook with the ashtray. So I'm just going to ship the ash tray by itself. My question is, when the Ebay international h...

Delivery

Simple Delivery and the affected appeBay requires individual sellers to use its Simple Delivery (managed shipping) system, starting in early 2025, which allows them to enter the package dimensions of their items so that eBay can arrange shipping at a...

Resolved! Seller Guide: Nonstandard (Irregular) Packaging

Straight to the good news: eBay (finally!) built a process for sellers to deal with nonstandard/irregular packaging. It's a pretty straightforward design for most** package types. The new feature ensures buyers will be charged accurate rates when usi...

Sellers who ship other than stated

This is more of a gripe than a question. I get a bit upset when a seller ships something via a different carrier than stated in their auction. I live in a rural area and we don't have USPS delivery to the house. We can have a mailbox, but it's over a...

Print USPS Scan Form ANYTIME with this link

Long story short. You'll appreciate this if you have EVER wanted to print a USPS Scan Form AFTER you generated several labels and have closed that tab.Just Bookmark this link. It'll always be there for you. Hope this helps. Thanks. -Walter https://gs...

Is there a glitch or something going on ?

Has anyone else had issues with going in and finding items that you have listed have odd shipping service or wrong dimensions on packaging on available listings? This has happened to me multiple times and I'm confused. My listing will have priority m...

Shipping to UK within Global Shipping Program

There still appears to be a problem with being able to get items shipped to the UK by sellers using Ebay's International Shipping option. Its not listed in allowed destinations and it's not listed in 'not allowed' destinations. It's just nowhere. I c...

Resolved! Buyer opened an INR claim 60 days AFTER estimated arrival date of item.

Hello All. Just Had a buyer open an INR for an item which is fine, but the problem is the item shows as delivered to their address 60 days ago. I updated tracking ( as requested by ebay ) and sent all the needed info showing the delivery confirmation...

Resolved! How Do You Block A Single State? I'd Like To Block The Entire State of New Jersey.

I'd like to block the entire state of New Jersey from buying. How can I do that without getting blow back from eBay? It's not for political reasons or anything like that ... I just have nothing but problems with anything going to that state. These ar...