Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

What to do if a seller won't ship a package?

Bought some military gear from a seller who told me he would ship them in three seperate packages. He shipped two of the packages twenty two days later. Twenty days from when those two packages were shipped, he still has not shipped the 3rd package. ...

Resolved! Not able to create shipping label.

I just sold a card on my eBay and when I went to create the label I was hit with the message “Something went wrong and we were not able to generate the label”. What is the reason for this, are the eBay systems down or something? For those wondering I...

Resolved! Desk Top vs. Smart Phone Shipping Rate is Different for Same Listing

Every year I sell through the winter (since 2003), and it's quite a roller coaster ride learning what has changed each year.. So first up this year, while trying to manage the minuscule "smart" phone features, I see my new listing quotes different sh...

Can you offer multiple shipping options with 1 free and 1 additional $?

I sell sports cards and anything under $20 I ship via Ebay Standard Envelope with free shipping. I would like to give the option to ship in a bubble mailer via USPS Ground Advantage at calculated cost based on location. Is it as simple as just add th...

Ship

First time selling on eBay. I have a leather jacket that weighs 4 pounds. I am overwhelmed by what kind of box and choice of shipping to use

eBay/UPS OVERCHARGE

When I first started using eBay's UPS Labels, at the time of billing they were always spot ON, Then I started noticing, 10 to 13 dollar increases for a short while at the time on billing, and Now there up to 15 to 18 dollars more, it's a big mystery,...

Somethings wrong

Hi, in my shippings page an item appears as delivered but really it wasn't. I just bought it and it's still on it's way. What do I do? I looks like a glitch...

Delivered confirmation

I received an item and the seller is asking to leave feedback which I want to do.Unfortunately eBay doesn’t let me do it because the delivery status is still “dispatched”.I contacted the seller and I was told I have to confirm and change it to “deliv...

Resolved! Do I have to insert tracking for each item sold?

Hello,I usually only sell one or a few items to a buyer...but the last 2 days have been crazy.I finally had this buyer pay for all 28 items...plus one he purchased a day earlier...I put the tracking in all 29 items individually. I tried to see if I c...

Ridiculous UPS Charges!! What are my OPTIONS??

So, I shipped a rather large box with UPS to my customer. After weighing and measuring the box, the shipping charges came up to around $223. I only charged the customer around $150, so I was already losing on shipping. I wanted to make sure that I wo...

Package missing ?

Postal carrier tossed over 200 pieces of mail in dumpster while ‘running late,’ feds sayOn both occasions, he threw out the parcels because he “was running late for a personal matter,” prosecutors said. His personal matter wasn’t specified.

New seller, can someone help me with shipping process

Hi allI have few listings and expecting to close them soon.Expedited Shipping (USPS Priority Mail®) is choice for shipping.Now, can someone please tell me what are the next steps for shipping once my listing close?I have my items already in their own...

Resolved! eBay Standard Delivery

Is anyone having issues buying a label through eBay Standard Delivery? I have tried several times to purchase the label but it keeps coming up with an error that says 'It was not possible to generate the label. Something is wrong. Please try again la...

In case you hadn’t noticed an apparent change on your seller dashboard.

Ordinarily (unless you are a high volume seller) the dashboard shows your metrics for one year. At this time, for example, it is Nov 1 2022 to Oct 31 2023. BUT I noticed in the past few days that “Tracking uploaded on time and validated” is now only ...

What is the HS code for flip phone to Poland

Trying to ship to Poland - Label page wants a 'hs tariff code' - doesn't matter if we pick real usps international shipping or ebay's freight forwarding one - Now the popup has a link to search for code but it sends me to a page for hs codes to ship ...