Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

America to Canada shipping costs two-three times as much as Canada to America? Really??

I notice incredible shipping prices from many American Ebay sellers compare to Canada. For example, I can ship a 2-3lb package from Toronto to Texas via Fedex 2 day air service for $14.00 Can. But if I want to buy something from an American, it's oft...

eBay shipping insurance

I had my first claim with eBay shipping insurance. I filed a claim and was notified that I would be paid within 3 to five business days. Six business days later no payment. I called the number provided and like eBay you cannot speak with an actual pe...

Shipping Address

Instead of using the address that I have in my account, is there a way that I can have the shipper use a different address, just for this one item?

Ebay Standard Envelope Issues - Not Arriving to my buyers, and not arriving from sellers

I have used Ebay Standard Envelope Shipping for trading cards since that shipping option became available. Over the past six months I've only had 2-3 items not show up. I never send anycards over 35 Pt this way and in a taped top loader wrapped in pa...

Free shipping option does not work, Oktober 2023

and on listing it showsWHY there is "Calculate: when I have chosen FREE shipping ?

USPS Insurance Claim help

I have submitted my original claim and now my first appeal and both have been denied. The post office is now requesting the below info that must be all on one "ebay receipt". I cant find anywhere in my account where this is something I can pull. I ha...

Resolved! Shipping Setting Reset every time I hit "List"

Hi everyone. I am here with a shipping problem that has been happening a lot lately. I create a listing. A shirt weighs 15 oz. I am using first class. When I go to set the shipping the default is set to 1-2LB. I change it to custom. Size is 15"x12"x4...

International Shipping

I'm trying to send my first international shipping thru ebay global shipping. If someone bids on an item and I accept and they are in another country, does ebay automatically put name of hub on shipping label? And then all I have to do is ship to add...

Seller approved my return but does not provide a valid return address

Greetings, A week ago I initiated a return, my return is within the timeframe and seller's listing mentioned that they accept returns. The seller was initially pushing me to take a partial refund and keep the item instead of sending it back but in th...

Ebay Standard Envelope Is Not Fun

I am so upset with Ebay - I am 30 years on Ebay with a 100% rating. I always ship sales right away. I gave this Ebay standard envelope a try for the past month and its a total and complete MESS. The tracking rarely updates and now a customer says he ...

Shipment unfortunatlely went back to the suppliers

Hi !I have a delivery that unfortunatlely went back to the suppliers in return because it was not picked up. Is there any possibility to have it sent to my adress again, Iwill of course pay the shipping. Packages have the below identity number Best r...

Strange UPS Notice

Received a notice from UPS I am receiving something from eBay. It is weird because I have not ordered anything from eBay. Do you think this may be a International Return. I did send a item thru eBay for shipping to Great Britain the other day.

Ground Advantage Shipping

Better watch your six and keep a tighter control on all aspects of shipping as it appears that USPS Ground Advantage has increased the delivery times on at least 1st class as what used to take 2-3 days may now take 3-5 days. You can expect buyers to ...

What to do if a seller won't ship a package?

Bought some military gear from a seller who told me he would ship them in three seperate packages. He shipped two of the packages twenty two days later. Twenty days from when those two packages were shipped, he still has not shipped the 3rd package. ...

Resolved! Not able to create shipping label.

I just sold a card on my eBay and when I went to create the label I was hit with the message “Something went wrong and we were not able to generate the label”. What is the reason for this, are the eBay systems down or something? For those wondering I...