Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I have a serious problem

I will explain. I won an auction on August 19. Everything is fine. I contacted the seller and he seemed nice. What happens when I pay, they blocked my account. Why? Well, I used my ebay account in Spain with data from ebay in the United States (I'm f...

My item was never delivered

So I work away and have my family living at my home address. I ordered a book back in March and after waiting 5-6 weeks I messaged the seller to get an update on expected delivery. Taken from their web page"Please note:this item is printed on demand ...

Default to 25” Shipping Dimension When Using Template

When I use sell similar and use another auction’s template, invariably there is a default dimension of 25.” I understand USPS has an additional surcharge for this. These are for t shirts and sweatshirts, not big electronics. It is frustrating when I ...

Shipping

Why are shipping shoes with EBay two times the cost of normally shipping that weight and size. With Facebook marketplace, shipping shoes is around $5, with EBay they ask for about $9 ?

Resolved! do not order

I have written several times and have not received any reply. my order is not in my purchases? Everything was fine for the first week, then on 08-18-03 it suddenly disappeared along with my $2,500. I am interested in what is happening with my purchas...

Every time I get both a P.O. Box and street address the clerks can't find it.

Very confusing. Their records don't show it.

Buyer Opened Request Prematurely

A buyer purchased an item from us on Sunday, 8/20/2023. We have a three day packing and shipping window. Regardless, we packed and shipped the item on 8/21/2023. The UPS store where we dropped off the package was having internet issues that day. Appa...

WARNING - Don't ship with old stock USPS Flat Rate Boxes with no bar codes on them.

WARNING - Don't ship with old stock USPS Flat Rate Boxes with no bar codes on them.We just got hit with a half dozen Underpaid Priority Charges from $2 to as high as $19.50 OVER the Flat Rate of $14. Most were in the $8 range. Reason appears to be us...

Resolved! Editing your message on packing slips

Could some kind soul please point me in the right direction on how to edit my message found on my packing list? Thanks in advance,Greg

Resolved! ebay accepted return, but there is no return shipping label.

I received a different size item than I ordered. I opened a return request and ebay accepted the return.The return said that I would receive a shipping label by Nov. 13, this is the 13th and there is no shipping label or way to ask ebay to step in. W...

Something is wrong at Carol Ebay Hub IL, packages not moving

A lot of people reporting packages not moving at the Carol IL hub mine have been stuck there since the 7thBuyers are opening item not received, getting refunded (by ebay) then repurchasing the same item from me. i don’t mind because Ebay eats the cos...

eBay package stolen/disappeared not scanned by USPS mailman

So I usually when I get ebay orders I buy & print the shipping label, put it on the package and place it in my mailbox. The USPS guy always picks them up and scans them within a short period of time of them getting picked up from my mailbox. But for ...

Resolved! Item went to Carol Stream, IL and stuck there since Aug. 11th

I shipped an item to a buyer in Canada. It went to Carol Stream, Il where it's been since August 11th. When I click on the actual tracking number in USPS it says Delivered, Left with individual Glendale Heights, Il. and signed for by ebay. There's no...

Resolved! I want to change shipping service

How do I change to the second option "US Shipping" so I can change the shipping service?

Buyer did not pay customs duties, shipment returned - what do I need for eBay to rule in my favour?

Dear community, asking for your advice here.I had an international order, a $300 item and the shipment was returned by FedEx because the buyer did not pay the import duties. It appears the buyer will lose their buyer’s protection when that happens bu...