Shipping

Forum Posts

Sorted by:

FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Dymo labelwriter 450 turbo frustration!

What the hell am I doing wrong? I set all my preferences in Dymo software to landscape, and it still prints like this.I am using the label 99019 that needs to print all the way across the sticky part.All I am getting is this. It will not let me selec...

Resolved! Fraud ?

A buyer is saying that she went to the post office to pick up a package and they charged her because I didn’t pay for the package. I paid for the label.when I check the tracking information, it says that it was not deliverable, because there was no s...

unfair star ratings for shipping cost

Star ratings for shipping cost are not allowed if you provide free shipping. They also should not be allowed if you provide calculated shipping. It is based on weight, size of package and location, period. As shipping rates go up the calculation goes...

Resolved! international shipping

RE: international shipping in the email it states: "No International ReturnseBay manages returns, pays for refunds and protects you from common claims at no cost to you.". so does this mean if an item arrives broken ebay covers this not me? That's th...

How Do I Break Multiple Orders from the Same Buyer into 2 Shipments? (See Picture)

I had a customer buy multiple postcards from me today. All with eBay standard envelope as his shipping method. The total amount of postcards are 5 and weighs 1.2 ounces, and sold for $30. The weight is within the limits the policy sets, but the postc...

Screen Shot 2023-06-23 at 2.53.40 PM.png

Package say Delivered but not Received

hi ebay i have a problem with a seller from china i buyed something in a offerthe package says it was delivered on 2023-06-09 but i have not received , i got a other package from a otherseller on the same day from aliexpress so i know that packagefro...

seller drop shipping

Seller is not a United States based group. seller seem to drop ship items from U.S. companies and charge for it. this o.k. ebay?

Help me understand this

I have been on here for years, sold lots in the past. In my selling as soon as I sold an item, I make sure the item is exact, pack it up, put the address on it and take it to the post office. The tracking number eBay usually then kicks in and it show...

Resolved! Item not yet arrived

Hii I am Pranish i have ordered a laptop from ebay my delivery date was 19th june 2023 but i haven't received my order yet and the shipping service is speedpak and they even did not provide tracking number.I would like to know the status of my item

Resolved! Buyer claims they didn't receive item. Tracking says it was delivered.

Buyer took forever to pay. I mailed on time. Tracking says it was delivered to an individual. Now buyer claims they didn't receive item. He opened a "not received" case. He says I was supposed to send it as a "sign for". He did not contact me about s...

Resolved! Insufficient postage - what happens next?

Hi,a package I ordered stopped on the way because of insufficient postage and was returned to seller. So what happens next? Can the seller charge me more for the postage or is he obliged to send the package again with out my paying?Can the seller can...

Sold item via Global Shipping Program - item not received by buyer

Hi, today buyer contacted me saying that that status shows delivered but buyer didn’t receive it. What should I do at this point? I’m not too familiar handling international matters.

Resolved! Low buyer shipping costs on kitchen knives

All of our kitchen knives under the House and Garden category list with very low USPS First Class shipping costs. Buyers are paying as little as $1.50 for a 2 - 4 oz package that costs us over $3.00 to ship! I’ve been complaining to EBay for about 1 ...

eBay international shipping shipped my item to wrong country

I delivered an item from the USA to Australia, and I purchased the shipping label which was automatically generated by eBay, and delivered it to their transit location in LA. However, the international shipping of eBay did not send it to Australia, a...

Resolved! Buyer is concerned that tracking number begins with ES

The buyer has told me that if the tracking number begins with ES, they will be charged by the customs people. This was their message:“need pay Expensive China customs duties(watch about 150usd -200usd )” If the tracking begins with that. the package ...