Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

[Again] Undeliverable - Item restricted at Global Shipping Center - Erlanger, Kentucky 41025-2501

Well, the GSP does the opposite of why it is designed ! Items are stuck with no real reason and not returned to sender. Global Shipping Center could at least say why some guys elsewhere decide that such or such item is restricted.I have ordered a Mic...

Post Office Insurance Will not Pay for Lost Items

Be careful shipping valuable items with Post Office. I recommend FedEx or UPS. The post office denied a LOST ITEM CLAIM because I do not have the original receipt. The eBay transaction screen shot does NOT provide proof of the value. So, if you sold ...

Label Preferences Shows Wrong Option

Ebay has somehow managed to default to printable label only but shows that QR code and printable label is selected. Thought I'd mention it in case someone else experiences buying the QR code and wondering why they only got the printed one.

error ebay shipping defaults to print only even though it shows the second option.PNG

Can't change package dimensions while on desktop.

An issue I've been having is that whenever I list an item that is 1 pound or heavier, Ebay insists on making the package dimensions 25x12x4. Whenever I try to edit this or the weight and click "Apply", Ebay automatically puts the dimensions/weight ba...

Suddenly I have an international order and I never opted in that program

How do I Opt out of international shipping? I never opted in and all my listings have the NO international shipping option marked...

Resolved! Package stuck at "Accepted"

Should I be concerned that the package tracking from Poland to the USA has been stuck at "Accepted" for 5 days?

Resolved! "Free FedEx label

I have been trying on multiple devices, I cannot get the free FedEx label to print for me. I cannot change which shipping label is chosen, there is no option to do so. This is to complete my first sale. I've had soooo many problems getting going prop...

Resolved! Changed auction to BIN and EIS started working

@wastingtime101 and other Experts, elizabeth@ebay kyle@ebay @mikesmilitarymachines I recently got the enrollment letter from EIS. After making sure that my seller profile was in order, I put up three auctions (vintage cameras). None showed up with in...

FedEx Ground Economy was switched to FedEx Smart Post

I had a buyer in a faraway state request a cheaper shipping method. I researched it and changed my listing to only offer FedEx Ground Economy. Buyer purchased, and when I went to print the label, it gave me FedEx Smart Post. This was even though the ...

Fedex told me my package was damaged during shipment do I refuse delivery ?

I recently bought an open box lens on eBay. I need it soon because I was planning on using it for a wedding I'm shooting next weekend. Fedex tracking showed it was supposed to arrive on Friday last week but it never showed up, then the tracking chang...

Crazy shipping charges

Last night I was searching for something and the shipping charges were ridiculous. The they were $17.00 to $22.00 . I checked other items and all were just as bad. Now, it seems to be back to normal. What was going on??? It almost gave me the vapors!...

Resolved! Labels

Is there a way to remove the instructions and online label record when I print a shipping label? My label sheets are two per sheet and I’m tired of wasting one because I can’t find where to turn off the receipt from printing anywhere. I have looked!

Did Not Receive My Item

On 9/2, I ordered a ring and a pendant from a seller. On 9/4, both were shipped and had the same tracking number. On 9/15, I received a package that had just the ring in it. I messaged the seller on the same day and asked what was going on. No reply....

How To Cancel/Void a Shipping Label

eBay just changed the time that we pay for shipping labels in their most recent update at the beginning of the month. They made it so that we pay for all labels in advance, instead of just paying upon arrival for UPS and USPS labels. So since the new...

Screen Shot 2023-09-22 at 2.45.58 PM.png

Screen Shot 2023-09-22 at 2.49.46 PM.png

Resolved! Can't Select Media Mail Option on Shipping Screen

So it's happened to me three times lately as is SO frustrating.On three different occasions I couldn't select media mail as the shipping method. On all three of these auctions I specified media mail to ship the books when I created the auction but wh...