Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! eBay standard envelope - Option grayed out

I want to create a label but the option is grayed out. I have entered 1 oz with Dimensions 6x4x 0.1 inch Any suggestions why eBay standard envelope isn't selecatable?

Will Fedex charge Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ?

Fedex shipping - my own package - a triangular tube. Will Fedex charge me an Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ? My understanding of the confusing Fedex manuals is that the surcharge is triggered when the len...

Looks like I used same USPS shipping label twice, was scanned and accepted at counter, now what?

Wanted to send additional item to a user for a completed and delivered order. Went to shipping labels , found last delivered order. Used drop down to purchase another label, page was standard one with package dimensions and weight. My default for QR/...

Lost package reappeared after USPS paid insurance claim

I had a priority package that truly seemed lost so I filed a claim, refunded buyer, and deposited the check usps sent me. Over a month later, the tracking has started to update again. Anyone know what happens now? Usps help page says I can have it ba...

Shipping fee shortage?

I won a bid on an auction and paid the entire amount, including shipping via a credit card, the shipping cost seemed low.Three weeks have gone by, the seller still hasn't shipped my purchase, I messaged him twice and was ignored twice.The seller has ...

Refunds are biased in the sellers favor

So I’ve sold a few times and had people lie about things they disliked but never have I seen some bull**bleep** on the level of this refund system is an actual scam, My buyer literally said he loved the 200$ he bought it just didn’t fit his hand I wa...

Multiple Packages/Labels Needed For One Auction/Item

I have a pair of lamps listed that will require 4 packages to ship. I've read similar posts which suggest calculating each pkg for the grand total. But, I'll need 4 labels for the 4 packages. Is there a resolve for this issue-anybody? Advice is great...

Shipping is driving me nuts! Any help appreciated!

I am selling brass lamps and the EBay shipping comes to 44$ or more depending where you live. So many other lamps have shipping that’s about 12$, or free. I get the free if you are a major seller, and can absorb it. I wonder how people do it! Thank y...

Shipping discrepancies

Hi, I'm getting different pricing on shipping and am looking for advice. I just listed a magazine that has to go ground advantage and after listing it, the shipping shows a price of $8.35 (based on actual cost) But when I go the ebay shipping calcula...

Resolved! Tracking shows item arrived to completely different country

Hello everybody, so , seller provided me with an international tracking number couple of weeks ago and it shows destination to israel instead of Saudi Arabia, tried to contact eBay customer service but i cant reach to any eBay agent.Now tracking show...

Return shipping in sufficient address

Buyer forgot his Apt. # on address and item returned. Can I put his Apt. # on package and resend or how to handle?

Mail forwarding policy?

Most items are not shipped to my country and I want to use a third party shipping service. What is eBay's policy on such services? I'm afraid of breaking the rules, what is my correct course of action in this situation?

Free Shipping : Are there ‘hidden’ fees?

Hello. I’ve seen/heard on other secondhand platforms that if the seller offers free shipping that platform will take a cut out of the earnings. I think most of it is due to them using the platform’s shipping labels but I’m unsure if they still do eve...

USPS Ground Advantage Delay to the Islands: Issue Regarding Ebay's Expected Delivery Estimates

I have an issue with ebay's estimated delivery times. They are merely estimations, and should not be hard expectations of when the buyer will receive the item. However, Ebay's refund policies conflict with this notion. I have an item being sent to Ha...

Hoping this is a good sign with USPS

Had five packages coming from CA to VA, so East to West Coast. All Priority. Four of those packages are said out for delivery today which means it only took two days. The other looks to only be a day away. This is a change, as lately these packages h...