Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Charges

I shipped a chair I sold on ebay, I have sold these before but its been a long time, I may have used freight back then. I paid $263 for shipping. Now 3 wks later I received notice of an adjustment to my shipping and an overcharge fee, original dimens...

Shipping and delivery

Pls can someone explain how shipping and delivery works. I want to know how I can use Amarex as my courier and also I want to know how Amarex will come to place and pickup the product and deliver it to the buyer

First class large envelope cost

Listed an item and it qualified to ship based on weight and size for first class large envelope @ $1.83. Item sold and buyer paid $1.83 for shipping. When I go to print the shipping label the cheapest rate to ship is usps ground advantage @ $3.90. Th...

EBAY - Please Allow Decimals when entering Shipping Weight

The USPS has a rate for "Ground Advantage" shipping for any item weighing 12.1 to 15.9 ounces. We often get packages that weigh between 15.1 - 15.9 ounces which should qualify for that rate. However eBay only allows round numbers, if we enter 1 pound...

Porch Pirates Beware`

Just one of a wide variety of You Tube videos showing the dangers of porch pirating. (runs about 20 minutes with sound - but it is entertaining) https://www.youtube.com/watch?v=kNGbXoRW7go

printing an APO label on a 4x6 label printer

I need to ship to an APO address. The APO label is 8.5 X 11 with half the sheet being the shipping label and the other half is instructions. When trying to print to my 4X6 label printer, the entire sheet with both label and instructions prints out an...

Resolved! eBay’s USPS Parcel Insurance Plan (PIP) Claims — No Updates, No Access, No Support?

If a buyer doesn’t receive their USPS shipment and the seller has already issued a refund, eBay instructs sellers to file a claim for reimbursement through Parcel Insurance Plan (PIP) — a third-party company they’ve apparently contracted for this pro...

Unfortunately, this item isn’t available for purchase in your location

I'm trying to buy 2 of thise (item 166052947286) but every time I get Unfortunately, this item isn’t available for purchase in your location. The listing says international shipping and Denmark is included. Hope someone can help me. Regards Dennis.

European Buyer Can't Purchase

I am enrolled in EIS and to the best of my knowledge I have not excluded any countries. But an insistent buyer in Italy finally contacted Ebay and Ebay claims my listing is for shipping to the USA only. But I have inconsistent pages, one showing excl...

Resolved! Can I Still Offer Shipping AND Local Pickup?

I have some items on my selling account that I have as local pickup... a couple of things are manageable for shipping (although I would prefer local pickup) I think I used to be able to offer both calculated shipping and local pickup, but I can't fig...

USPS postage adjustments

Recently USPS postage adjustments happen a lot. USPS nips 1-2 dollars of Sellers for "underpaid" postage for any reason they choose. Happened to me several time, and finally I've opened a dispute which led to nowhere. After submitting the dispute, a ...

Damaged Item - refused by buyer - now what?

I'm the seller - sold an electronics item, shipped via ebay's UPS service. The buyer refused the shipment, on the advice of the UPS driver (box was damaged, glass pieces coming out from broken vacuum tubes presumably). He was told it went back to be ...

shipping with Fedex

I shipped a well packaged item with Fedex. It was a 250.00 item with 80.00 shipping. It arrived broken and the receiver was livid. I refunded his money in full just to get him off my back. I filed a claim with Fedex and was denied. They say not enoug...

ebay tracking not updated in 5 days

i ordered a package on sept. 14. tracking became available on sept. 15, but nothing has been updated since the 16th and its the 19th now. it’s from ebay speedPAK and the order is from China and I’m in the US so is that why? i’m really confused on why...

Why do both buyer and seller pay for shipping?

Hello, I recently sold my first ebay order. I listed the item for $160, and the buyer paid $173, which included shipping. However, in my payout, I was only paid $132, where $24 was taken out for fees and about $16 was taken out again for shipping. Is...