Shipping
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Forum Posts

How do I purchase additional postage on Ebay?

I cannot seem to find the answer to this question, so hopefully someone will see it and know the answer. Here it is: After purchasing a shipping label and realizing my package requires additional postage, how do I purchase the extra postage? I sell a...

User avatar by Adventurer
  • 1049 Views
  • 2 replies
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combined shipping

I am trying to combine shipping. I have been at this for over an hour. I even printed off the directions, but it won't allow me to change the rates already posted. It won't let me adjust the size of the package either. Now, it has even erased the pre...

Resolved! eBay gave US address for customer in France

I sold an item to a customer with an Erlanger Kentucky address however she just texted me and said she's in France and doesn't know what that address is and where is her item. I can't find any details about the sale now on my site. Just her name and ...

Can I still use a void requested label?

I had printing issues with the label and voided it, but managed to get it printed correctly. Since the label says Void Requested, am I able to still ship it out?

User avatar by Adventurer
  • 194 Views
  • 4 replies
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eBay Confirming An International Delivery

Hello,We had a package that was delivered to Canada on Wednesday 3/8/2023 by Asendia (Canada Post) but eBay has not updated the delivery tracking information on their end. It is now Thursday 3/30/2023 with the status dated on Tuesday 3/7/2023 that an...

Delivered to Agent for final delivery

I shipped a Priority Mail package on January 2nd. On the 5th, the tracking status changed to "Delivered to agent for final delivery" and has been that way since. eBay shows the funds from the purchase as "on hold". Why hasn't the package been deliver...

Migrated to EIS, first sale went to EIS, second sale was Gsp?

I was migrated to EIS about 2 weeks ago. First international sale went through EIS… then a few days later I sold a second item. To my surprise, it sold through the GSP. Anyone else seen this? I know for a fact the second item was under EIS because yo...

User avatar by Trailblazer
  • 143 Views
  • 5 replies
  • 0 helpful
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