Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

International Shipping

I have an item that states that it cannot be imported to Europe, Middle East and Africa. How do I remove this one item from the International Shipping Program.

Resolved! Shipping to UK

Hello, I shipped an order to the UK about 3 weeks ago and the buyer just messaged me that he received a notice I have received a letter from Parcelforce saying they have got the parcel but I need to pay an additional payment of £130. Ebay collected t...

Shipping a 1 ounce package

I probably know the answer to this, but here goes. It's costing me $4.13 to send a 1 ounce package with tracking....When it only costs .63 to mail a letter. That's a huge price to pay just to implement a tracking number. This is not a coin or sports ...

User avatar by Thrill-Seeker
  • 391 Views
  • 14 replies
  • 0 helpful

Ridiculous GSP strikes again

I would like to know why the item I bought for USD $15 is beging shipping through the prohibitively expensive and ridiculous GSP system (to Canada) and the eBay customer service chat session would not allow me to actually send my query through to the...

Shipcover insurance question

Hi, My buyer’s item been lost in the mail. There has been no tracking updates for almost a month. eBay will allow me to file a shipcover claimon May 30. If I go ahead and refund the buyer now, will I lose my ability to file the shipcover claim?

Resolved! Delivered but not delivered

Hello! I recently bought an item on ebay and it appears as delivered but it never arrived. What could I do to get my money back?

User avatar by Pathfinder
  • 866 Views
  • 10 replies
  • 1 helpful

Custom shipping emails?

Hello! I recently purchased something from a different user and when the item was shipped recieved a custom email from them letting me know that the item had shipped with their email, logo etc. Where do you configure this i would love to have this fo...

Mark as shipped

Has anyone noticed that when an item is sold it doesn't say print label instead it says mark as shipped? So in order to print out a label I have to go to my overview in seller hub, click on all sales to find where to print label?

Ebay International Shipping Not Functioning

I currently have opted in for EIS on all three of my selling accounts. It is not working. I have made over 18 calls for assistance and messaged ebay customer service on their facebook page. No one can fix this. I keep being told it is a glitch and wi...

Shipping Charges Fraud

Sellers are using shipping fees to boost their profits. Ebay refuses to address this issue. I cannot believe that something I requested from Europe costs less to ship that something of lighter wieght and coming from Tennesee to northern Florida. The ...

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