Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Packages showing on Ebay Site as Out For Delivery after being Delivered

The past couple of weeks I've seen half of my packages showing as Out For Delivery after showing Delivered. On the USPS site the tracking stops after the Delivered tracking but on ebay they have an additional Out for Delivery tracking usually around ...

International shipping - tracking

Hello, I opted out of the NEW international shipping program. 2 of my items were purchased before I had opted out. I shipped both to the shipping center in IL. This was the beginning of April. One Buyer is contacting me now to say they still have not...

FedEx Ground Economy

When preparing a listing I saw this choice and used it in several listings. I was surprised when after a purchase while preparing a label that it was actually called FedEx Smart Post. So it is called one thing in preparing a listing but a different t...

Ebay Shipp. I'm on eBay special program have to mail within 24 hours of payment. I do @ marked down

Been with eBay 25 years. I'm done. I'll take the higher % and not pay monthly for a store which is worthless and tons of ADS on my listing page for SOMEONE else. What the HECK happened to you???? Calling eBay tomorrow to get OUT and just be a regular...

Parcel Select Lightweight

Does anyone use this? I started to learn a bit about it and it’s like opening Pandora’s box. I read that Stamps.com does offer this, I have stamps.com but don’t see that service enabled in the software with my account. Perhaps it’s something I need t...

eBay International Standard Delivery (EISD) - discontinued as of July 1st 2023

This morning's announcement: https://community.ebay.com/t5/Announcements/eBay-International-Shipping-is-here/ba-p/33700544 "eBay international standard delivery will be discontinued by July 1, 2023 as eligible sellers are also upgraded to the new pro...

Ebay not showing item delivered by UPS

I sold an item back at the beginning of May, and shipped it out with UPS. I kept up with the tracking all the way, and entered the tracking number on Ebay as well when it was shipped. UPS sent me an email stating the item "was delivered to front door...

UK Shipping issue

I'm having an issue with purchasing a label going to the UK. I sold a CD to someone and every time that I choose to purchase the label, it gives "It was not possible to generate the label. Something is wrong. Please try again later."I've read a tiny ...

Did EIS (Ebay International Shipping) get changed back down to a $500 threshold or is there a bug?

I noticed a change was made the other day. Items over $500 on EIS will not be marked as shipping to any countries besides the United States. This only seems to effect new listings or if you modify an old listing. I also noticed this in the clothing s...

USPS Refuses to Pay Insurance Claims! Do NOT Buy Mailing Insurance From USPS Because it is a SCAM!

USPS insurance does NOT cover Ebay transactions. Do NOT waste your money buying it. If you must use USPS, buy mailing insurance from a private company. USPS has rejected every insurance claim that we have filed, multiple times because their insurance...

$100 item and seller told me didn’t have tracking number

Hi i have a problem, I bought a $100 item here in eBay, and the seller ship the item and told me that didn’t have a tracking number, it’s like 2 weeks ago and now I didnt have my item, the seller told me that the tracking is $3 more expensive and thi...

New eBay Internation Shipping Needs Combine Shipping

This is not my selling account The new eBay international shipping has no combine shipping which is now costing me sales. A return buyer said they were being charged $87 AU more in shipping for the same order of 8 items they had placed in the past. A...

Customer support Non existent

I spent 2 hrs trying to get ahold of someone on the phone because online help is useless. How do I get a hold of a human being?

how to cancel a purchase?

unintentionally purchase 4 items and would like to cancel

Local pick up after a sale goes against seller status

I sold six items and the buyer happen to be local and asked for local pick up. I didn't have an option to choose that after the sale and it went against me as "tracking not uploaded" --lost top seller status. I spoke to Ebay who said I needed to resi...