Shipping

Forum Posts

Sorted by:

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

International Shipping

I have an item that states that it cannot be imported to Europe, Middle East and Africa. How do I remove this one item from the International Shipping Program.

EIS not working on items over $500 glitch and runaround-eBay international shipping program

I opted into the new EIS shipping for my international sales and was told several times that it should work on items that qualify up to $2500. It works perfectly on items under $500 but on all items over it displays this in the shipping section: "Wil...

Resolved! Shipping to UK

Hello, I shipped an order to the UK about 3 weeks ago and the buyer just messaged me that he received a notice I have received a letter from Parcelforce saying they have got the parcel but I need to pay an additional payment of £130. Ebay collected t...

Shipping a 1 ounce package

I probably know the answer to this, but here goes. It's costing me $4.13 to send a 1 ounce package with tracking....When it only costs .63 to mail a letter. That's a huge price to pay just to implement a tracking number. This is not a coin or sports ...

Ridiculous GSP strikes again

I would like to know why the item I bought for USD $15 is beging shipping through the prohibitively expensive and ridiculous GSP system (to Canada) and the eBay customer service chat session would not allow me to actually send my query through to the...

Shipcover insurance question

Hi, My buyer’s item been lost in the mail. There has been no tracking updates for almost a month. eBay will allow me to file a shipcover claimon May 30. If I go ahead and refund the buyer now, will I lose my ability to file the shipcover claim?

You have been automatically enrolled into eBay International Shipping

I received this message today from ebay saying that i have been automatically enrolled into ebay international shipping which i do not want to. Anyone know if there is a way to opt out of this?

Resolved! Delivered but not delivered

Hello! I recently bought an item on ebay and it appears as delivered but it never arrived. What could I do to get my money back?

Custom shipping emails?

Hello! I recently purchased something from a different user and when the item was shipped recieved a custom email from them letting me know that the item had shipped with their email, logo etc. Where do you configure this i would love to have this fo...

Resolved! I would like to charge flat rate shipping but am out of the loop on current flat rate prices

I took a year off and am clueless on the current rates. Is there a chart somewhere? TIA

Time to get rid of this CODE PAID nonsense No clerk understands it.

They started using this nonsense several years ago. I haven't yet met any post office clerk or supervisor who knows what it is. I just tell them it's not a part of the address.

International Standard ERROR - Shipping to China PROBLEM

Yesterday I received an order to China. I use International Standard.I got an error "It was not possible to generate the label. Something is wrong. Please try again later."I figured the address was wrong, so I cancelled the order and refunded. Today,...

Mark as shipped

Has anyone noticed that when an item is sold it doesn't say print label instead it says mark as shipped? So in order to print out a label I have to go to my overview in seller hub, click on all sales to find where to print label?

Ebay International Shipping Not Functioning

I currently have opted in for EIS on all three of my selling accounts. It is not working. I have made over 18 calls for assistance and messaged ebay customer service on their facebook page. No one can fix this. I keep being told it is a glitch and wi...

Shipping Charges Fraud

Sellers are using shipping fees to boost their profits. Ebay refuses to address this issue. I cannot believe that something I requested from Europe costs less to ship that something of lighter wieght and coming from Tennesee to northern Florida. The ...