Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Systematic erroneous overcharges by UPS through eBay labels?

Golf club seller on eBay for 21 years, switched to UPS Ground since USPS charging extra $15.00 for boxes longer than 30" earlier this month. Currently dealing with UPS Ground billing nightmare with labels printed on eBay. I've been dealing with these...

International Shipping

According to eBay Policy, eBay International Standard Delivery is not supposed to be available any more and was replaced with eBay International Shipping on Sept 1, 2023. I can not get the eBay International Shipping even though within my listing it ...

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No international buyers lately

Hi I am currently selling 5 items that have not sold at all going on over a year I think. But what my concern is that the listings I have sold over the last few years I have had no international buyers at all. I use USPS calculated Priority Mail and ...

Resolved! Help! I had a package returned to me as A.N.K.

Hello, I'm hoping to find help. An item I sold was sent back to me with A.N.K. (Address Not Known). I mapped it, and it is an address to a business. I have never had this happen to me, and I need guidance. I plan to message the buyer to let them know...

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seller refuse to ship

sorry for bad grammaryesterday i bought something from ebay for a total of 48 GBP.including12.99£ shippingand15.18£ import fees for a total of 76£.i live in italy but now the seller contacted me asking if the shipping address was in uk, i replied no ...

Ebay right address wrong zip ode

Hey so i bought an item and the zipcode was off by 1 number i sent a ticket in advance never got a reply from the seller and now it said it delivered it at that zipcode but even when i search it ip with my address it only shows mine so i don’t unders...

Resolved! How to handle a request for faster shipping after an order has already been placed - help needed!

A buyer has purchased a book from me using Media Mail shipping (that's usually the only shipping I offer for books). I then received a message from them asking if there's any way I could ship the book fast enough for it to arrive by next Friday, as i...

User avatar by Adventurer
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Help with Buyer calculating his own shipping cost

I am listing an item and I havent used ebay in over a year. I used to find the shipping cost easy but now I am confused. In the item listing I checked the box under Domestic Shipping that "cost varies on buyers location" and I checked TWO options of ...

Resolved! Change of address by buyer after purchase

After completing the purchase and after I purchased a shipping label thru Ebay, the buyer said the address was wrong. How do I change it without incurring another shipping charge? Thanks

Item returned due to incomplete address but address is correct

Hi everyone not sure how this works but I had a question regarding an item I just bought. It said it was delivered in my mailbox by USPS but it wasn’t there so I was a little confused. Then I checked the tracking information and it said it was return...

User avatar by Explorer
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International shipping

I never used to ship internationally, but it says I am enrolled in the Ebay International Shipping Program. My listing (eBay item number:225792796316) shipping tab shows domestic shipping prices and that it ships everywhere. On the page where you rev...

Resolved! shipping supplies

Hi Everyone. Just received a box of "free" shipping supplies. Did not order - do not have a store. What's Up?? Thank You.

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