Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Postage

As I was preparing shipping label, I noticed I entered weight as 8 lbs but item is only 8 ounces. I amended it. Buyer paid $11.00 for shipping but only $7.00 was charged for the shipping label. How does the buyer get reimbursed? Do I need to cancel a...

Combined Shipping Error

I have had this issue multiple times now. I have several listings with multiple different variations of baseball cards, so people will frequently buy them together as they are part of the same sets. If someone does this, it will allow me to combine t...

Resolved! Question about Harmonized System (HS) Codes

Wow, we're actually glad for the EIS program. Have you seen how complicated it is to ship internationally with the new Harmonized System (HS) Code requirements? It's insane to learn all the codes! And now with the possible penalties if you get it wro...

hola que puedo aser para recuperar mi dinero mi paquete nunca llego y evay y el bendedor

no me resuelven nada y ya son casi 3 meses hojala y me puedan ayudar

Late Shipping Protections - Wildfires

Will there be eBay seller protections for those with hazardous air conditions due to the Canadian wildfires that have been hitting various parts of the US this week? A few different sellers asked me and I told them that in my experience eBay will cov...

eBay International Shipping - opt-out questions

I just posted this in another thread and then of course the mods closed it. I'm not entirely opposed to EIS, but I want my international buyers to have other option as well. I have questions I can't find answers for, like: 1) If I opt-in, do I lose t...

Buyer Choosing Shipping Method

Okay, I just received an offer for an item, clicked accept offer. Now my item is sold, I can invoice the buyer. There are 3 shipping choices that I choose, the buyer can choose. How can I invoice the buyer if I do not know what shipping choice they a...

About packaging.

I was staring blankly at Facebook this evening when this scrolled onto the screen. https://www.thisiscolossal.com/2017/01/fedex-works-walead-beshty/?fbclid=IwAR3tJxw9Z11pPEmY3xE3UaJDoVhrbmbrWbx5y_dkSLJVg9SJAQp6nEgidNE Thought it might interest those ...

Freight, Flat Rate Shipping

I have a business Seller's account with ebay, and I used to be able to find the freight flat rate shipping option, but now it doesn't seem to exist. Ebay has some changes that don't seem friendly to the clients they serve. Both the seller and the buy...

Several EIS Questions

@wastingtime101 and community They moved me into EIS. I opted out right away. Considering signing up for it as I have ~some items that might move well in Europe. I have been a "USA shipping only account" from the beginning. Do they have it as to wher...

Question about existing listings after Ground Advantage happens

My question is, do I have to go in and change all the items currently listed with one of the absorbed shipping methods once this change takes place?

International Shipping Costs

I wrote an inquiry last week, but not sure how this all works.eBay automatically added me to availability by foreign shoppers.Soon after, a request came from the UK asking about shipping costs for a watch I have listed.I checked to see that there's n...

shipping labels

I posted this last night and no help at this point. I checked a few more things out today. E-bay said to go to manage shipping labels so I clicked on their link. Then they said to click reprint. There was no reprint. The second item I sold is not eve...

Si el vndedor no hace envíos internacionales ¿como puedo recibir mi compra?, de Alemania a Argentina

Slow shipping from sellers, is it just me?

I'm noticing lately that it's taking a lot longer for sellers to ship items in the time they say or just a long time when it's not disclosed in the listing. More and more times shipping labels are created but the item doesn't reach the PO for days. I...