Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

ebay standard envelope

For most of what I sell, I use ebay standard envelope. Why is it that here lately 1 out of every 5 transactions, the tracking doesn't work? Why?

Resolved! problems to print the shipping an error message appears

I sell a batch of watches and when I go to print the shipping label it tells me thisYour Ship to address contains some errors that need to be fixed before purchasing the label. Please note that you may not be covered by the eBay Seller Protection Pol...

Changes to the shipping label page?

elizabeth@ebay devon@ebay I noticed while shipping orders over the weekend that the labels page no longer has an option to send the buyer a message. Is this a glitch or an intentional change? If it was an intentional change, why? The ability to send ...

Resolved! eBay suggests Media Mail option during listing but denies it during shipping.

Hi, I am a long-time, low-volume, seller. I recently listed and sold a console game and to make life easier, I used the "Have one to sell? Sell Now" button. This copies over certain criteria like the title, publisher, year, etc for the item. I filled...

USPS returning my ebay standard envelope for "non-machinable"

Im going increasingly frustrated using ebay standard envelope to ship my trading cards. Heres whats going on. Recently I shipped 2 plain white envelopes using ebay standard envelope for $0.57 each to ship my trading cards. Both envelopes are under 1o...

Envios a Colmbia. Shipping to Colombia

eBay makes shipments to all Colombia?. Specifically Malambo - Atlantic - Colombia eBay hace envios a toda Colombia?. Especificamente Malambo - Atlantico - Colombia

Changing Shipping From USPS 1st Class to New Ground Advantage: 1000 Listings! One by One?

I have over 1000 listings on eBay and now eBay is asking me to change all the USPS First Class listingsto the new USPS Ground Advantage. The only way I can see to do this is one by one.This a huge time waster and I was under the impression from eBay ...

Shipping to USA TERRITORIES using an Ebay Standard Envelope

I hope a lot of people see this. If you are trying to get an eBay Standard Envelope to print to ( I know for sure Puerto Rico but I think it will be any American Territory ) and it keeps giving you an error saying "something went wrong and it can't g...

International Shipping

So I sold an item on April 2nd, I sipped it in April 3rd and it was received at the Miami Consolidation center on April 8th which I just found out. The Buyer reached out to ebay on July 13(more than 90 days after the sale) stating they had not receiv...

Resolved! EIS Global shipping Centre In Illinois - contact info needed

I am looking for the phone number or email address forEIS Global shipping Centre In Illinois110 Internationale Blvd.Glendale Heights many thanks

Accepted Shipment Received, Package Acceptance Pending

am a buyer and My Package has stuck on this status update for 2 weeks or so now, should I get worried or I should wait it out.Cause after googling I read that it doesn't take to more tha 5 days for the package to be scanned for the Next stage. So son...

Buyer hasn’t received item

Good evening, Last week, I sold an item and I dispatched the item the very next day. I used Royal Mail 2nd class and got a reference number for tracking. According to Royal Mail, the item has been delivered to its destination for collection. The buye...

Anything I can do if post office refused a refund for damaged item?

I shipped an item priority mail - which includes up to $100 insurance. The item arrived broken - the seller sent pics. I reimbursed the buyer and submitted a claim to USPS (pics included with claim). USPS sent a letter asking that I bring the package...

Slow printing on Firefox and edge

It is taking 2-3 minutes to preview a label. Any fix?

Using EIS and exclusions

Question does anyone know why similar items - Same categories same manufacturer but one is excluded from EIS and the other is not. Seen this happen for Australia and Germany.