Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Inaccurate shipping estimations.

The estimated delivery expectation still seems wrong to me for generic services. Generic economy shows a potential 1 day earlier delivery than standard shipping and shows the longest expectation is actually sooner than standard shippping. I feel like...

Specific listing not showing up for global shipping program

Hello everyone, I wanted to seek out help as just recently I have come across a problem that I am unable to solve. My entire ebay store shows up on the global shipping program to international buyers. Just recently though a specific listing that I se...

N and S America together on shipping policies.

Hello, I am selling on .com from Romania. I am using in North America a different carrier than South America and the shipping cost and delivery time is different. Could I set this regions separately?Thank you

Recommended Ship by Dates from USPS

I got this notice from the USPS today for recommended ship by dates: December 16th, USPS Ground Advantage ServiceDecember 18th, USPS Priority Mail ServiceDecember 20th, USPS Priority Mail Express Service I do love their optimism. I hope you find it h...

tracking number marked as delivered but they buyer reported their item hasn't arrived

Hello, I sent a package to a buyer with a tracking number.the tracking number shows in USPS that the package was delivered to the mailbox a month ago and I even reached out to him a few days later to see if it arrived and if he was satisfied. didn't ...

Resolved! Shipping from Bristol to London

Is it possible to ship (from Bristol to London) a Yamaha keyboard that weighs 2kg, if it is, how much would it cost me. Thank you in advance.

Resolved! How Long Does it Take to get a Tracking Number?

I got an email notification on November 13 that the seller had shipped my package from the UK. I’m in the USA. I checked today (November 16) and there still isn’t a tracking number. I thought that would be there within 48 hours? When I go to my “purc...

Tracking says 'Delivered, Individual Picked Up at Postal Facility' but I live in Thailand?

USPS tracking said 'Delivered, Individual Picked Up at Postal Facility' after being stuck in the LOS ANGELES CA DISTRIBUTION CENTER for 2 days. Contacted the buyer and he said "The item is delivered to one of eBay’s facilities to ship the item overse...

SHIPPING

I've been on here for years.... sometimes A PERSON will buy two? I want the buyer to get a decent shipping refund discount?It seems when i try? if i want to refund 10 bucks? that's not what i get???? can anyone EXPAIN THIS TO ME!

Why is there a 15.999 oz limit in USPS Ground Advantage? (venting a bit...)

Since the PO is changing rates again, maybe they can riddle me this Batman. Ground Advantage doesn't have 3.999 oz, or 7.999 oz etc limits. It's not over 4, not over 8, and 12. Why not have "up to but not over" 16? As soon as it goes over 16 ounces, ...

Ebay Standard Envelope tracking issues

For those using the Ebay Standard Envelope for shipping: If you are like me, you are shipping some items by Ebay Standard Envelope only to find that the tracker never updates and you never know whether the envelope actually made it to your buyer or n...

International Shipping Program - Item not Received Isssue

I recently received an item not received from a customer for an item shipped through the eBay International Shipping Program. The tracking is showing the item made it to the eBay shipping hub and is being inspected since 11/6. How do I remove the Ite...

Resolved! Seller sent package to the wrong address and doesn't respond

So after I saw track number, I tried to see where is the package, everything seemed normal, but final address was incorrect. Some attempts to reach out to seller, but no respond.What should i do now?

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Pick List

Generating a pick list Method 1:Pull everything into bulk shipping. On the top of the bulk shipping page, click the "print pick list" link at the top. Method 2:From the seller hub orders page, select all items then "print packing slip and more" and f...