Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How do I change my shipping label size to a 4 x 6?

I was printing labels 2 to an 8.5 x 11 page. I want to use a new thermal printer. How to I change the label output to use the new printer and print one label per page?

Shipping Charges

it would seem ebay shipping charges have really escalated in the last year or so. Some folks are asking $115 shipping charge for a $130 item. There are many more cases like this. What's up with that? Because of this I have started shopping on Amazon.

seller providing fraudulent shipping and tracking

beware of sellers giving tracking information that is fraudludent , check the tracking number and details, it will show item weight and dimensions, I recently ordered a 5 gallon bucket of gear oil, 85w90,the tracking information showed the item shipp...

Resolved! Buyers overcharged for calculated USPS Ground Advantage shipping

I sold an item in which I specified calculated shipping for USPS Ground Advantage. The order details shows that the buyer was charged more than what the shipping label cost. This happens for all of my items since the switch to Ground Advantage. Befor...

Combined Shipping

Who came up with this language? It had to be a buyer! I know I’m not the only seller to cringe when asked to combine shipping. Can they just ask to adjust the shipping cost instead of thinking we can send multiple items for $4.13?!

International shipping

I am a new seller on eBay. I have listed an item from World War Il. I am getting questions about international shipping from buyers in Belgium and Australia. How does that work? What do l have to do extra? Any help would be appreciated.

Issues with shipments to South America

I really hate to block an entire continent of potential customers. About 50% of my sales are going to places other than the USA or Canada. Almost every order I shipped to South America in the last 90 days has gone MIA. No matter how I shipped the ite...

Resolved! Available for Pickup at PO Box - Item not Delivered?

Hey there, I just sold an expensive item that was delivered to a PO box. The item was marked as "available for pick up" but it has not been indicted as "delivered" on eBay, rather it is still indicated as "shipped". I am posting to get further info a...

Same issue, restricted item with no explanation why

Shipped a keyboard and got a notification that they are returning the item. No explanation why nothing. Even if they fully refund me I lose money and time that took me to buy packing materials etc.

Aquiline Tracking BEWARE

Resurrecting a post that had identified undesirable results from Sellers using Aquiline Tracking / Shipping for US based purchases. I made a purchase on July 20, 2023 and after the financial transaction processed received shipping information that th...

Resolved! Aquiline non-existent & impossible shipping

I received a notice at 11:39 this morning that my package had been delivered at 4:10 this afternoon. What?? Obviously impossible. Well, it’s 3:10 now and there is still no package ( I even checked nearby houses). I’ll be amazed if it actually does sh...

What to do when eBay's Global Shipping Progam forwarded wrong package to buyer?

This has probably come up already but I didn't see any info on it... Can someone tell me what to do when eBay's GSP forwards the wrong package to a buyer?

Resolved! SHIPPING Options

When my wife is listing an item on her site she can just easily add or delete different shipping options but it is much harder on my site where I have to set up options and choose from a bunch of options that are hard to understand what to do or how ...

Help! Seized by Law Enforcement for Counterfeit Postage

Hi, I have run into another problem since my 20 years on ebay again. I don't know what to do or where to go. Post office is not being helpful, they said they can't give me any more info. My customer informs me that his package has been "seized". I go...

Resolved! Help! Can Someone Explain to Me Why Ebay Found in Their Favor?

Buyer purchased something on June 1st. It was mailed to them on that day via USPS international first class mail. They didn't receive it and opened a case on July 17th. I immediately provided tracking to ebay, and it seems it has been hung up in Mexi...