Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Problems with Ebay International Standard Delivery

I started using Ebay International Standard Delivery (not GSP) right after it became an option. It was slightly cheaper than International First Class Package rates and offered insurance up to $100 on shipments. Over that time I've had maybe a dozen ...

Asked for Returning an Item but got a Chinese Return Address

I asked for a refund from a seller and got a response back asking me to ship the item back to them. There was no return label, instead it just said "address" all in grey and underneath that was what I think is a Chinese mailing address. The due date ...

eBay and USPS Agreement on Standard Shipping of Sportscard

Are their any eBay seller that are having the same issue with eBay’s Standard Envelope shipping trading cards with USPS? Starting in January 2021, eBay introduced the eBay standard envelope cost effective shipping of single ungraded trading cards wei...

How do you know if you bought insurance?

There used to be a way - sales record or something - that you could check exactly what you bought when shipping an item. I think it said 0 for insurance or any other add-ons, but the closest I can find has the amount you paid for shipping. I don't re...

Why not to use ebays Global Shipping.

Why not to use ebays Global Shipping. This is a public forum - please don't post personal information such as your name, financial information, address, email or phone number. None of the information contains any of the above banned information. It d...

How to account for larger size with combined shipping

Combined shipping rules allow you to add the weights of multiple items together, but I don't see any way to account for the increase in package size. This is a real problem with large items, as you can't always fit two or three or 6 units of an item ...

My 8 oz USPS package is .35 ounces overweight. Will this be an issue?

When I packed and weighed my package it weight just under 8 ounces, so I printed a USPS shipping label for an 8 ounce package. Now after it sold and I packed it with the shipping slip and taped it, it weighs 8.35 ounces. Will this be an issue?

It was not possible to generate the label. There must be at least one shipping item.

The above subject line is the error message I have been getting for the past two days when I try to buy my shipping label for a sale I made going to Guam. I don't believe the destination had anything to do with it, but who knows. I contacted Ebay "he...

Resolved! Buyer wants to add items to shipping and wants to additional shipping charges.

I am just curious how other would handle this customer, i have a customer that is asking a lot of questions, that i have answered in the description and asking for more pics of pics that are already there, they just want as many pics i can send them....

Help! Shipped the wrong book via "International Shipping"- still in US!

Hey- I need quick help. I shipped the wrong book to a guy in Denmark via International Shipping. It's still in the US- I don't think it's made it to my regional ebay shipping center yet. Is there any way I can stop it?? Thanks!

Resolved! Shipping using eBay international shipping to Australia.

Forgive me if I am missing something. I can’t seem to see if Australia is included as a country that eBay will ship to for sellers signed up for the eBay international shipping program. Thanks!

HELP! I am seller who has a buyer that is really po'd becasue they cant ask for combined shipping

I guess sellers cant send combined invoices for best offer sales? i have a buyer using all caps, so he must be mad, he made offers and had to pay for each item individually.... saying that he saw that there was a shipping discount but when he checked...

eBay international Shipping delivery issue

I shipped an item using eBay International Shipping The buyer is sending me messages about that his item was marked delivered but they didn't receive it. Now they are threatening me with an undelivered status and cancel the order Anyone have experien...

Shipping to an address other than mine

I bought some yarn for my granddaughter and wanted it to ship to her so I added her name and address for shipping information but noticed it was sent to me. The seller told me he HAD to ship to me, the registered owner per EBay rules. I have sent ite...