Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping

What does UPS delivery mean delivered other?

Resolved! "We were not able to take the payment."

All of sudden I am unable to print shipping labels via paypal. As soon as I hit pay, it errors with the message above. It has been working all year, just happened last night. Waited till morning and same issue. I logged into paypal and I see no holds...

Resolved! "We were not able to take the payment"

My listing won't allow ebay's international shipping program?

Here's the listing: https://www.ebay.com/itm/276018245241 I have tried changing the title, categories, details, description, shipping dimensions, carrier, etc. Nothing seems to work. The actual dimensions do qualify. I have had some trouble with ebay...

Customer request cancellation. How not to get a defect

I have a customer who purchased an item a day ago. They would like to cancel now which I am Ok with but how do I cancel without getting a defect on my metrics? I had an Ebay agent tell me once to use the problem with address code for cancelling an or...

Ebay Shipping is Broken

I rarely use Ebay and here's why. I bought an item in Portland, Or. I live 12 hours north (driving) in the central interior of British Columbia Canada. It doesn't take a genius to understand that shipping the item to Chicago, then to Mississauga Onta...

Ebay now allowing (11/30) one package for international customer with multiple items?

Able now to combine orders for international customer in bulk shipping?

International Shipping

It's about time eBay offered a "weight" cost base shipping for international shipping. I just had a customer buy 3 eyeliners from me, cost more than $60 because of each. I took same package to post office instead of eBay shipping label, cost $20 and ...

Help!! USPS Tracking says Stuck on Out for Delivery , buyer says he's got it.

Hi Sold a drone, sent it Priority Express, used an Ebay label. Tracking has a RED CIRCLE that says OUT FOR DELIVERY Buyer says he "picked it up today, thank you" But tracking still stuck on OUT FOR DELIVERy. My funds are held until it is delivered. W...

Reshipping address

I was under the impression that delivery to an address that was known as a re-shipping service was not enough evidence to conclude an item was in fact re-shipped. This was also confirmed by blues in these here forums. ...but yesterday I had a return ...

Ebay Standard Envelope Issues NOW AFFECTING my Seller Performance !!!! EBAY NEEDS TO STEP IN!!!!

Hello all, I recently received an email from eBay telling me that my non received shipment rate has been higher then normal for s specific period of time. While I understand eBay's concern on how they are looking out for what's best, who is looking o...

What is the best/most economical way to move a large item?

Hello, So I am a buyer and the seller has an item that I want that is located in a clinic. It's dimensions are about 6 feet (depth) by 3 feet (width) by 8 feet height with a weight of 900 pounds. Distance needed to travel is 900 miles. With freight s...

Don’t use USPS self service Kiosks for drop offs

This is more of a warning for other sellers. Our local post office just got a self service kiosk installed that can be used for package drop offs. I didn’t know it was there until a post office worker told me to use it while I was in line to get pack...

Scam

im currently having trouble with item I have sold not geting to buyer. This was the address provided and the guy claims it was wrong and wants refund, what about my 5,000 item that just disappeared?

QR code after label generated

My printer ran out of ink after trying to print a label. Is there a way to go back and get the QR code for that label or do I need to void the label and buy a new one? Thanks.