Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

What is the best/most economical way to move a large item?

Hello, So I am a buyer and the seller has an item that I want that is located in a clinic. It's dimensions are about 6 feet (depth) by 3 feet (width) by 8 feet height with a weight of 900 pounds. Distance needed to travel is 900 miles. With freight s...

Don’t use USPS self service Kiosks for drop offs

This is more of a warning for other sellers. Our local post office just got a self service kiosk installed that can be used for package drop offs. I didn’t know it was there until a post office worker told me to use it while I was in line to get pack...

Scam

im currently having trouble with item I have sold not geting to buyer. This was the address provided and the guy claims it was wrong and wants refund, what about my 5,000 item that just disappeared?

QR code after label generated

My printer ran out of ink after trying to print a label. Is there a way to go back and get the QR code for that label or do I need to void the label and buy a new one? Thanks.

Flat rate and free shipping options

I cannot get free or flat rate shipping options when I list my ebay items on my phone. Why?

Refused delivery

So sold an item and got tracking information. Buyer refused to accept delivery and now has claimed they haven't received it. Royal mail say they will return to sender or get rid if no return address provided. Haven't put a return address on the parce...

Need help with eBay International Standard Delivery

I sold a 1-ounce item to a Canadian; it's physically impossible for it to be heavier. It's extremely light, I used very light packaging. When I purchased the shipping label, it said $13. Now 2 weeks later I am being charged $19? Why is this a thing? ...

No more sending non-document contents by lettermail (Canada) right?

It has been about 3 years since I sold on eBay. I sell mostly small items and could send narrower items (crystals) by lettermail back then. It was getting risky towards the end of my time here. But, now I am back and need to hear from Canadians. It's...

The insanity continues with buyers trying to figure out how to request combine shipping from sellers

This is snowballing to an insane degree and a huge waste of sellers time, when it is caused by ebay's lack of common sense.#1 EBAY does not nor seems to care about providing clear and easy to follow instructions to buyers who want to purchase multipl...

Tracking

A buyer received an item I sold but on eBay the tracking did not update to delivered? How can I rectify this?

USPS Ground Advantage. How fast is it?

I always assumed that First Class packages were shipped by air, since they went faster than Media Mail and other slower methods. Now we are told that there no longer First Class Mail. It was changed to "USPS Ground Advantage". The name itself tells u...

Sellers advising a tracking number for shipments before they have given the goods to the carrier

As an eBay buyer I am becoming increasingly frustrated that sellers immediately advise a shipment tracking number at order acknowledgement stage before they have even sent the goods (as in physically given them to the carrier or had the carrier call ...

Tracking uploaded on time and validated

This past month I missed two shipping dates. Been good till this month (family medical issues had me slipping this month). I do not want to lose my top rated status. Which I will now do to this late uploading. Is there a way to contact anyone to mayb...

Aqualine Tracking?

I' m a buyer and seller on eBay. I have made many purchases and sold many items. I generally use USPS, FED EX, UPS, the standards. I get up to date alerts, can track my package to it's destination, & receive confirmation when the item is delivered. I...