Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Resolved! How long is too long for a package to be in transit?
Hello folks!I recently won an auction on Ebay and the seller messaged me that it was shipped from their facility.The seller uses the GSP (Global Shipping Program) to ship their items. As I was looking at the tracking updates, I saw that the order det...
I can't onboard to sell anything on Ebay due to my address, "Address is Invalid" Only have PO Box
I live in a tiny sub 600 person village, and I am at a loss on what to do other then give up at this point. All shipments from the United States Postal service in town run off of PO Boxes. They do not ship anything to our houses. We all have a physic...
Buyer used a PO Box as his ship to address. Now the print a label option ois grayed out
How is the address changed so I can print the label once he provides me with one?
USPS Ground Advantage Service facts
*USPS Ground Advantage will be a standard 2-5 day service. Read more about it here in the USPS GA description which can also be found in our Seller News Announcement. *If a Seller has First Class Package and Parcel Select Ground, they can remove Firs...
Resolved! Will USPS Ground Advantage be considered a 'standard' or 'economy' service?
The two services being merged are currently considered different levels of service by eBay. First Class Package is 'standard' while Parcel Select is 'economy'.
Resolved! feedback
ordered part on June6 from Texas and it took 13 days to get to Georgia. Put a negative feedback . Part is good. Shipping was the problem. Need to remove negative feedback
Qr code
Purchased shipping label for in qr code but after I paid it did not show me the qr code. My question is how do I find the qr code now so the postal service can scan it? Thx.
Business policies Disappeared!
I was working on some listings got to the shipping section of the listing and found that I did not have any of my usual options for shipping. Come to find out ALL of my business policies got deleted. It was not by my hand, as I had not made any chang...
eBay Shows Item Sold, Then Not Sold
A recent item showed that it had sold, so I shipped it as suggested. Now it suggests the Item was not sold (by asking if I want to Promote it). Did it sell or not?? I'm confused. Or am I overthinking this?
Resolved! Website Glitch
Missing the entire table for shipping exclusions.I thought it would resolve itself after a day but it's been 5 days now.
Can I reprint a shipping label when USPS loses my package?
Can I reprint a shipping label when USPS loses my package? USPS lost the package and now I have to send the buyer a replacement. Can I reprint the same label USPS lost? Thanks
Poor USPS service
As a USPS retiree, I am saddened by their continued price increases and lower service standards. God Forbid you need to file an insurance claim!! When I retired 12 years ago Customer Service was high. Now only prices are high, service is suffering, c...
How can I tell what size box to ship my item in if buyer paid?
It’s a small coin purse, I can’t figure out if it needs to be in a padded envelope or the small flat rate box. Please help! Thank you
Calculated shipping not showing in listing
Calculated shipping not showing in listing but is showing properly in preview of list in edit mode. Listing says delivery varies but offers no way for buyer to calculate the shipping. Need help asap. TKS
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