Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

EIS may protect sellers from refunds, but ......

..... not from dealing with buyers who botch their EIS returns. Oy. (EIS = eBay International Shipping) ---------------------------------------********************---------------------******************-------------Uh.I didn't reply to the first one,...

Do you report buyers who abuse the return system?

O.K. a single report is not going to change anything. But if all sellers report any buyer who abuses the system eventually at least some of the buyers would get tagged. This is the comment I got from eBay upon reporting an abused return: We'll review...

Ebay Standard Envelope

I know they scan at sorting machines, but I'll have 10 envelopes ship out and 1 will never get an origin scan. A couple of times I have just refunded the buyer after they reach out and say they never received it. I tell them if the item arrives they ...

When did UPS start using private vehicles for delivery? Strange shipping experience as buyer....

I just had a item arrive via UPS that was supposedly shipped via USPS back on Dec 5.I won the item on Nov 28 and shipping method shows USPS Expedited Service $8.95. Est, Delivery showed as Dec 10 through 12. Seller had 0 feedback. It was a $3 item wi...

Resolved! buyer put wrong addressee in

I have a buyer who put the wrong addressee in and I have already shipped the item. They just reached out to me because they realized this. They want to know how it can be fixed before the package is due to be delivered on Monday so they can receive i...

Question about printing postage

I am a very infrequent seller and I have a question, hopefully it isn't a stupid one.If I print postage off Ebay to save a little money, can I print the postage on a regular piece of paper and tape the postage to the package? Thank you !TammyNew Hamp...

Ebay International Shipment Hub

How do you know when your shipment has reached it's designated International Hub?Thanks & Best

UPS small shipping label

Guys - can I scale down a 4x6 UPS label from eBay to 50% of the size resulting in a 2x3 label. Dropping it off at a drop box later on today. I don't see why modern day barcode readers won't be able to read them but wanted to confirm here if UPS is st...

Resolved! Fixing an International Address on a Domestic Shipping Option

Help! I'm a US seller, and someone bought an item and selected standard envelope, but they entered a complete Nicaragua address in the address field. They selected Florida for the state and entered a Florida area code, and the ebay system thinks that...

free shipping supplies for store owners

Did anyone notice the pitiful supplies offered at higher prices? What do you think about the bright colored tape?

USPS in California delays

Has anyone else had delay problems with USPS in California. I have a package That was mailed on December 6, 2023. It was scheduled to arrive on Dec 11. It's still has not been delivered. Zip Code 94565.Now I mailed a package on December 20, 2023. Arr...

Resolved! Shipping changed after item sold

I recently put some token/coins for sale and I was given the option of first class mail for the 1 and 2 oz weight . The envelope was a standard 6x9 and I put .25 thickness. After Item sold the shipping changed to 1 inch think and shipping had been ch...

Shipping to Brazil

I have a potential buyer (they have not paid yet) and apparently they just open their account with Ebay. I sent a message requesting payment or their confirmation that they are no longer interested in the item. They finally have responded and they wa...

Purchased from another supplier/Tracking already used

Hello: I shipped an item from another supplier to ship to a customer. Because the tracking states, already used, is there any way I can add it? Thanks!

Shipping address not recognized by USPS

Address provided by buyer isn't recognized by USPS. The address is valid on Google Maps (Street View), showing the residence and street number on it. Image was taken August 2019.Postal clerk said they occasionally get unrecognized addresses, and that...