Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Economy shipping
I ship items that only weigh 2 or 3 ounces and use first class package. I see other listings using economy shipping and only charge a dollar or two for this. How do you use economy shipping and does the seller lose money on the shipping charges? Than...
Auto enrolled in international shipping
How dare you people shove international shipping down my throat and auto enroll me. I am a senior citizen and like so many of the mindless children making decisions for me at ebay I don't want you to enroll me in anything without my permission. You k...
shipping label
can a shipping label be used twice?
Broken item with first international transaction.
The item was a china teapot valued at $75.00. It was doubled boxed and packed very well. I tried to sort out my options but received no help. Went ahead and arranged a full refund. My original selling profile was to sell only within the U.S. and if I...
Resolved! Buyers Requesting Commercial Invoice for EIS Customs Delays
Two buyers this week, probably more to come. Both similar story, package stuck in customs, customs wants "commercial invoice" for package. Seems like EIS is not shipping correctly. I package the item, include eBay generated packing slip, send to EIS ...
How can I receive my good?
I live in a country which is not available on the ebay GSP. How can I receive my product through fedex or USPS etc. can it be reliable as it is other way than ebay GSP?
Return item
I bought an item that was not in the condition it was marked under. Although the seller did not accept returns he agreed to take this one back due to the nature of the dispute. Now he returned the funds and claimed he paid for the return label alread...
Resolved! Tracking shows item delivered but buyer wants a refund saying they didn't get it.
What do I do when a buyer emails me and says "I want a refund because I didn't receive the item " and the tracking shows the item was delivered?? Thanks, bubba
Combined shipping isn't calculated correctly (it's charging my customers more than it should)
Hi, I seem unable to figure out how to get combined shipping to calculate correctly. For example, I have 3 listings for sale, each of which weights 13 ounces when sold separately. My customer wants to purchase 3 of these items. Shipping from my zip t...
Resolved! Printed shipping label thru ebay and it not to the right address..
I printed a shipping label thru eBay and instead of it having the buyers address on it..it has some eBay International address in Illinois..how do I cancel the label?..Thanks, maicobuddy
Sellers charging more in shipping costs than what it actually costs
I've noticed over the past few months that sellers (seems to be "new" sellers) are asking for a lot more than the actual shipping costs. For example, a small bottle of face cream weighed 0.1oz. The seller charged $10 for it. Unfortunately, she wouldn...
Resolved! Item damaged during shipping
I sold a pack of rocker arm to a buyer. The issue came up: buyer stated the item box arrived damaged and one item was missing. (Personally I don't trusted him because the rocker arms were packed and sealed inside plastic wrapper and the package was p...
Resolved! Item not shipped to PO Box
Attempted to purchase an item and when making payment a message saying that this seller did not ship to PO boxes and for me to add another address (which I do no have). At the same time the system kept asking me for payment and I did not make payment...
Resolved! Lithium Battery shipping label and cost
eBay should generate a label for lithium battery devices we sell. If we sell a cell phone, iPod or any device containing lithium battery, it should have appropriate shipping label, but eBay does not do that, although we got the memo that these items ...
ESUS tracking
Is this normal for PWE tracking? Was only in transit for 1 day and says it was delivered? Buyer reached out to me that day and said they never got it. I messaged back saying to give it more time since it's only been 1 day of transit. Should I be worr...
