Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Difficult seller

I bought something a couple weeks ago that was listed as 'new' in the description, but when it arrived it was obviously opened/used and repackaged. I started a return to send it back, which they accepted. But i ended up contacting the seller and we c...

How to set up Free Freight Shipping Business Policy

I set up a shipping business policy for items that all >150 lbs. and will ship as "freight", and only shipping Domestic. How do I get the shipping to show up as FREE on the item listing? When I preview the listing, there is always a prompt for a calc...

Resolved! Ground Advantage and package size / cost

Shipped an item by GA that I had expected to weigh 8 pounds with a package size of 17×17×6 inches. eBay calculated shipping cost: $15.14. Weight ended up being closer to 9 pounds, and the package size an inch smaller at 17×17x5 inches. Actual cost to...

I'm experiencing multiple USPS Priority Mail 10-16 day delays this summer

I am interested other sellers who are experiencing

Resolved! Buyer Needs To Return An Item, But I Have Already Declined One Return Request

Hi guys,I’ve run into a bit of a problem with one of my sold items. The buyer has had problems with the item and needs a return. The problem is that the buyer has already filed a return request with the reason “changed my mind” - which I declined bec...

Discounted shipping labels

Does anyone here use a different website for their shipping labels? I've seen people use pirateship.com and wondering if there are any better alternatives.

Calculated Shipping Bulk Edit

I have been looking and unable to find a way to change all my listings to include calculated shipping. Does anyone know how to do this?

Labels for international orders don't format correctly for 4x6 label printer

Hi everyone, I've come across a very annoying issue when buying postage and printing labels directly from ebay. All domestic labels format correctly for a 4x6 label printer but for international orders the customs label and the address label get plac...

USPS Self Service QR Code Issue (eBay prepaid label)

Has anyone able to get the QR codes at the self service section of USPS to work? Every time I’ve tried using the self scanner, I get a “Invalid Barcode” error. Scanning with the employee at the front works but the self service would be more convenien...

combine shipping

buyer paid shipping cost and each item. I want issue buyer a refund on shipping with 2 items.how do I do that

Resolved! eBay envelope for trading cards under $20 - quantity of cards in order

I was just unable to combine 3 trading cards that totaled under $3 into this shipping option, despite the weight, dimensions, and price all being acceptable. When I called customer support they told me that I can only ship 2 cards in an envelope. Is ...

Ebay put through a sale to ynregistered buyer

Ebay notified me that i had made a sale and it had been paid and to ship it. I shipped it yesterday. Today i get an email from ebay saying they cancelled the sale because the buyer (International) is no longer a registered member. they are telling me...

New buyer with weird address?

I sold an item on eBay and I saw the buyer is brand new as of today no feedback, which ok fine I understand. But the address looked a bit weird so I googled it and it looks like an RV park in a rural area?am I overthinking it? I haven’t shipped yet.

Resolved! How do I offer free shipping on a specific listing?

Anyone here know

Have you shipped to Netherlands using USPS First Class International? Tracking Question....

Usually, when I ship to Netherlands via USPS First Class (not Priority), the USPS "hands off" the parcel to PostNL for the "last mile" delivery. In this case, the customer said they have not received the parcel, (even though it says Delivered) but, t...