Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Global Shipping how dispute restricted item?

I recently ordered a vintage tobacco pipe, I have purchased several of the same type over the years from eBay, internationally. Today I received a noticing the item was considered undeliverable and restricted but with no further information. I reache...

double charge for Labels Now

I been selling on Ebay a while when i need to get rid of some stuff. I noticed double billing on shipping labels twice . I had a difficult time printing one so printed it again and was double charged. CS said once I voided i had to wait 14 days to ge...

Resolved! WHAT IS GOING ON WITH USPS TODAY AND THE LAST FEW DAYS?!?!?

Sooo, EVERY package i sent out this morning, is NOT showing up as Accepted, even tho i went in personaly and had them scanned in 1st thing in the morning,Tracking is not updating. come to find out this is happening all over, ALONG with allot of other...

User avatar by Scout
  • 377 Views
  • 6 replies
  • 1 helpful

Resolved! Problems shipping from California to Glendale Heights, IL

I have shipped 3 different orders from California to buyers in the Chicago area in the past couple months. Each time, it was automatically sent with "Ebay International Shipping", and I have no idea why, but I'll try to turn that off next time (if it...

Guaranteed Delivery Date Came and Went. Does Anyone Work at EBAY Any Longer?

It's impossible to get help on Ebay and that's why so many have left and gone to Amazon. I purchased an item. It saidit was Guaranteed to be delivered by Nov 4th, today. Trying to get the seller to help or even return a message is like pulling teeth....

Cancelling/modifying a USPS pickup request.

Even though you can generate a pickup request with the USPS through eBay when generating the label there is no way to cancel or modify the request afterwards even though it states there is. Anyone have an answer to this one? Even going to the USPS si...

Resolved! New Shipping Selections on Ebay

Hello, Ebay has changed their shipping Selections. I used to select Standard Shipping, and then would be able to use USPS/FED EX/or UPS depending on the buyer's delivery location. (I normally do free shipping for the buyer.) Now, I tried selecting th...

How do I get VAT refund?

I have ordered some products from India for which I have payed VAT to EBay. Netherlands customs charged me for the VAT as well. The post office tells me I must request for the VAT refund from the seller. How do I get my refund from EBay?

If a buyer pays for Ground Advantage and it turns out that Priority would have been cheaper for them

because of their location only being a state or two away, a situation that I often run into after a buyer has paid me.... Is it allowable by eBay rules to upgrade their shipping to Priority, especially if you reimburse them for the difference in cost...

No updates on shipping

Purchased item November 1. Item not shipped until sometime around November 6 or so. When I contacted seller, tracking info provided the 9th or so. Contacted seller again as no tracking updates and asked them to check on their end. They claimed I’d ne...

User avatar by Pathfinder
  • 117 Views
  • 3 replies
  • 0 helpful

Haven’t got my package

I got a message that said my package was delivered but it wasn’t. Also it also said that it was delivered to a different state and I double checked the shipping address and it’s right. So I don’t why it was delivered to different state

User avatar by Enthusiast
  • 74 Views
  • 2 replies
  • 0 helpful

Ebay no longer permits combined shipping.

Here is a sample of the messages I have been getting from buyers, at least 10 so far this week... Now since ebay has it so screwed up I have no real answer at how to complete the transaction, I know back before the cart and when problems cropped up s...

International Shipping and Ebay fees: IS IT WORTH IT?

Something to think about is that Ebay charges a higher fee to sellers for international buyers. Remember that on top of this, Ebay charges the seller its fee on both the sold price and the price of shipping (sold price + shipping), even though Ebay c...

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