Update as of 7/2/25:"We have identified a segment of orders with
inaccurate tracking events and are working to update these events with
accurate details. For Item Not Received cases where we have been asked
to step in and help, we’ll place the case o...
I have had 2 requests for refunds on cards buyers did not recieve, I'm a
top rated seller with 100% pos feedback and pride myself on getting
things shipped out quick but the buyers are not getting their items so
they say !!!!! there has to be a way t...
Hello,I bought an item in USA from Switzerland but provided a wrong
shipping address (actually my account wasn't updated with my new
address). Now, the item just arrived in my country but was attempted to
be delivered to the wrong address, which appe...
buyer won within minutes 2 items (2 different drumstick auctions) they
paid without combining and im wondering can I ship in 1 package putting
2 evtn on the 1 package , ? or do I have to ship separate in 2 packages?
Has anyone else had this happen? When my buyer checked out the eBay
shipping calculation charged them the actual shipping amount for USPS
Ground Advantage. When I used eBay's system to purchase the shipping
label however eBay charged me $18.55 MORE f...
PLEASE HELP METhe seller who showed his item on Ebay will use USPS
shipping, when I completed the payment the seller created an USPS
shipping label but the tracking never updated, 5, 6 days later , the
seller changed to another shipping service, it's...
My order has tracking but USPS indicates they have not received the
package. It should have delivered by now. Seller will not respond to my
emails. What should I do?
Hello! I'd like to preface this by saying I'm fairly new to EBay, so if
this is posted in the wrong Discussion forum let me know. I just thought
to post this in "Shipping & Returns" since this personally seems the
most applicable to the given context...
Hi everyone, I being selling on eBay gif some years now with no to minor
issues, but recently I sold an expensive item to a buyer. This buyer
send me an email stating where is his item, giving a time frame of 5
days including day of payment. He state...
I currently have an ebay store that I have registered under an LLC with
my EIN. However, I have a DBA for the name of my ebay store. ie... my
llc is A Company LLC. My ebay store is A Company LLC doing business as
(dba) B company. My shipping labels s...
Anyone else been dealing with issues ever since ground advantage was
introduced? I've had over 2.5k packages sent through the usps 95% of
which were first class packages and had maybe 1 or 2 issues though all
those packages. Yet since the "upgrade" t...
devon@ebay , kyle@ebay I am wondering if there is a ticket in for a
glitch on the Seller Dashboard metrics for getting the Acceptance
scan??? I was checking my Seller Dashboard and was surprised to see a
defect for not getting a carrier scan when the...