Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

The address is on my PayPal and eBay approved list. Buyer just paid

Buyer just sent me a message with their name and address. I really don’t understand what they want from me. I had buyers who paid without asking for special requests before, but none like this. Is this a scam??

Proof of mailing-international

Hi, I'm likely going to be shipping a small package to Japan. Value is about $200. Not insurable under USPS guidelines (as far as I can tell). Is proof of mailing sufficient to protect me if the package is lost or stolen? If not, what must I do to pr...

Changing Shipping Label Date

Could someone please explain how we can now change the shipping date on labels printed through Ebay. Sometimes, I package and print labels to ship the next day. There must be a way but I am not seeing it. Thanks for any help you can provide.

Missing shipment from US to Canada

I shipped an item to Canada from the US via Ebay international shipping. The customer stateshe has not gotten the item but the tracking shows delivered. His local post office says they can't track with the Asendia number. What should i do?

Shipping Cost Adjustments by USPS

Hello, I do not know anything about shipping and this is a subject I am okay with being mostly ignorant. That is what I rely on Ebay for or Chairish or Etsy. My philosophy is shipping is part of doing business here but it is paid by the customer and ...

GPS shipping

I ordered 4 items from the same seller, and got 5 tracking numbers, then yesterday it turned into seven tracking numbers. When I go to the to the tracking numbers to of them have updated information and the others aren't moving anywhere. I went to th...

Resolved! Actual shipping fee buyer pays

I'm starting up selling again. I've only done two listings as I've run into a problem I don't understand. I've even asked someone who sells frequently who told me it shouldn't be this way. I am listing as buyer pays shipping and using the flat rate p...

Resolved! Wrong item sent by seller - Who's responsible for absorbing the return shipping?

I bought a new shirt, the size was correct, new with tags, but the sizing was not regular and was 'Tall'. The description did not include this anywhere, and while the seller accepted the return, who's responsible for shipping costs back to the seller...

Shipping labels

How much does a preprinted shipping label cost.

International shipping

I'm shipping my first international package. On the customs form I need to supply a HS tariff code. I don't know what to enter. I'm shipping small watch parts. What do I enter or where do I find the information?

Warning to all Sellers! Do not use the USPS to deliver packages!

First of all, nothing against the seller. When I bought my product, I told him to try to use Fed Exp or UPS. He insisted on the USPS. I was like OK. Now we're going on Day 17, and my packages has gone from Detroit to Atlanta. It hit the Distribution ...

Ebay expects shipping on weekends?

Twice today on both of my stores when I get ready to print out my shipping label it says ship tomorrow the 9th Saturday, when it's suppose to say Monday the 11th, I hope this doesn't effect my good tracking record...I live in a small town, post offic...

Shameful act EBAY

as it shows I set package weight at one pound. When I print out the label I notice now it’s 15.9 oz. Who do you think is going to have to pay the difference if the usps catches it? Surely not eBay it’ll be my fault that between their site and my pri...

Seller refuses cancellation by fraudulent claim of having shipped the order

On Sunday, the 14th, I entered an order for a Wacom tablet. A few minutes later, I cancelled that order.The next day, Monday the 15th, I received a response that the seller could not cancel because they had already shipped the order. This would imply...

Giving Credit where Credit is due - eBay - USPS and the APV system

Since its inception, the APV system has caught a number of weight inconsistencies and I have received Refunds from eBay for them. USPS has checkweighers in their bulk facilities that check the package weight at every facility they pass through. This ...