Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Help

Hi,My situation as a seller on an item I sold and ebay generated a usps label for couldn't be used so the post office generated and attached to the flat rate usps box a new label and tracking number and was shipped and delivered. I emailed buyer of t...

Resolved! Buyer claims damaged item and sent photo of completely different item

I have this buyer sendig me emails about my Beanstalk Group 1/18 Ford Gt Concept #4 Heritage Colors which i listed for $62.99. He offered to pay me $20 including shipping. I said politley that I can not do that . I get another reply from the buyer TH...

went back to seller

I ordered item from seller in Me. I am in Al. The item arrived in Birmingham and then got lost. The tracking shows that the item ended back up in Lincoln Me and was picked up by an individual. I have tried to contact sell but no response. Ebay wont l...

Resolved! I purchased an item that was shipped to the wrong address in another city. Seller won't help.

ebay issued the wrong address to the seller. The item was delivered but not to me. Seller has my payment and I have nothing. This is not rocket science. I want my item or a refund asap.

Resolved! USPS Tariff Codes For EU?

I tried looking for information on these boards... Can someone pin some sort of link to how to EASILY find these codes that are required for shipping to EU countries? My wife and I ship so little internationally, that it took me about ten minutes to ...

USPS sucks

I will not order from Ebay or anyone else that ships usps. I have many lost packages and filed claims. I get the runaround, Go here and go there, or your claim is under review. I, now, have 3 packages that are at last 10 days late 2 have been route t...

UPS has some cost adjustments on your shipping labels.

I shipped a large sign for $7. It was adjusted to $18. I now worry UPS adjusts too many shipments.Isn't 64 ounces = 4 pounds?????The UPS adjustment stated:Weight on label: 64.0OZBillable weight: 4.0LB

How to purchase return shipping labels on Ebay?

I cannot find anywhere a way to purchase a return shipping label, and to send it to a buyer. I got an automated message from EBay, that states: if I do not send a return shipping label to a Buyer by a certain date, MAY BE they will do it for me??? OK...

Resolved! Tracking info shows delivery to wrong city & state

Hello - I'm hoping that someone can help me here. I've had two buyers in as many days reach out to me stating that their tracking information shows their items as being delivered - to MY city and state! Both buyers live in different states and I only...

How long may it take for seller's shipping setting to get updated?

Hello everyoneI've recently wanted to buy something via auction, however, the seller had Germany only shipping option set, and I live in Poland, meaning I couldn't bid. I messaged the seller and asked them to change it, and they said they did, but i ...

Resolved! buyer said the address he put in is not what ebay put on the shipping label.

the street # is right but the city, state, and zip. is wrong.i don't see how i can change the address what can i do.Do i have to cancel the sale

Question about customs form to Guam

I had an item sell to a buyer in Guam. I am a bit confused by the customs form that comes up with the shipping label on eBay. It is asking for a license number, certificate number, invoice number & has an AES/TIN/exemption field as well. The “Type of...

Postage fees being taken out of checking instead of sale proceeds.

I have not changed this setting. I have it set to come out of the sale proceeds. How do I get to this option page to make sure nothing has been changed somehow?

Package marked as delivered but it was never physically received

This is my first time posting here but I am at a loss and think this would be my last time after twelve years shopping on eBay but just felt like I needed an outlet to pour into before I throw in the towel so to speak. I had two items since during th...

Resolved! Charged $1380 and not $200 for eBay Generated UPS Label

I created a UPS shipping label using the eBay shipping service and was quoted $200 based on 29x85x10" 147 pounds. UPS resized it at 32x83x12" and billable weight of 192 pounds and charged me $1380. (Worth noting that the tracking shows the actual wei...