Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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why is there no shipping link on the sold auction page

I ship 6 days a week and am not one to mix things up. I like to ship from the sold item page and not the order awaiting shipment list. I need to enlarge the thumbnail picture in the list in order to make sure I pack the correct item. if I ship from t...

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User avatar by Rockstar
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When an item is truly shipped

I do think eBay ought to revise its tracking system, slightly. There are a number of times I've purchased something on eBay, and then have had to wait days for the seller to actually ship the item. The item is *said* to be shipped, but either only a ...

Resolved! Seller Requesting Additional Shipping Costs Post-Sale.

Hello, I'm looking to see if anyone knows anything that can help me with this, I'm fairly new to purchasing things on eBay and I don't know how I should deal with this. Last night I won an auction for around $4 usd (total including tax). I put the or...

User avatar by Adventurer
  • 197 Views
  • 2 replies
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Resolved! A partial return?

I bought a guitar and a case and when it arrived, the guitar was fine but the case was severely damaged. If I was to do a return, how does that work? I don't want to send the guitar, which is fine back, I just want a different case, and I doubt the s...

User avatar by Pathfinder
  • 456 Views
  • 18 replies
  • 1 helpful

Managing shipping labels.

I currently am facing an issue. There was an issue with shipping and packing my product, so I had to cancel my order. I currently noticed that the shipping labels took up the money required to give my customer a full refund, so I asked for them to be...

Buyer wants local pickup

I just sold an item for which I offered shipping and local pickup. The buyer has paid for shipping. Because they realize how closeby I am they want to pick it up. I know how to credit the shipping. I cannot figure out how to eliminate the label print...

User avatar by Explorer
  • 65 Views
  • 2 replies
  • 0 helpful

Shipping with ESUS international

Hello, I shipped an item with tracking info https://www.trackmyshipment.co/shipment-tracking/ESUS143650300 The buyer is stating they haven't received it. I'm not understanding what consignment billed means. The buyer is also stating they haven't rece...

Why is Ebay taking a portion of Shipping fee collected?

Ebay is already charging an 11.7% fee off the top of the item I am selling. Why are they taking a portion of my shipping fee as well? Isn't that double dipping? I recently sold and item for $550 and eBay charged a fee of 11.7%. My customer agreed to ...

Buyer's intercepted the USPS package

I sold a tennis racket last week via bidding option. Seller made payment quickly and i shipped out the package next day. Today, i check on the tracking and the status say Intercepted at buyer's local PO. Ebay page said : "The item will be returned to...

Need help with shipping options for my listing

How do I set up "tiered" shipping for my listing 125951932201. A potential buyer reports that the only shipping option available is the most expensive one... How do I change this so that the shipping is appropriate for each LOT size?

User avatar by Pathfinder
  • 66 Views
  • 1 replies
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