Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Recent enhancements to how photos are displayed?

Has anyone else notice the changes made to how item photos are displayed. Instead of the the hover over to enlarge feature, you can now use a + or - to zoom in and out. The zoom in enlarges the photo at a greater magnification than before and with wh...

User avatar by Adventurer
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  • 2 replies
  • 0 helpful

Resolved! Shipping policies

I’ve created a shipping policy for video game sales on my seller account. I charge a flat rate $3.95, and the policy enacts (or is supposed to) an additional $1.25 for any additional game. I’ve created and bamed the policy, and applied it to all vide...

Insurance claim - shipping refund?

I ship a lot of eBay Standard Envelope and I notice that when the USPS loses my packages (1 out of every 20) and I file a PIP claim that I do not get a shipping refund payout but only the item price. How can I get the money back for the shipping pric...

Warning Fedex Overcharged shipping label by $200 more.

Originally quoted $45.56 and was shocked when charged $246.33. When checked label details my weight was changed by fedex instead of 1.700grams what i placed to 6350grams. Actually weight was around 1550gr. (i always place more just for the reason not...

USPS shipping to Hawaii

I have shipped to Hawaii 5 packages in November multiple buyers, different towns etc…None of the packages have been delivered! I have filed lost package forms and insurance claims since I have had to refund my customers. Is this common? Should I remo...

Sold Item Locally

I had a doll listed who a neighbor saw and bought through eBay. She just came over and picked it up. So since it is not being shipped, how do I mark it so it doesn’t look like I didn’t ship it promptly. sounds like a stupid question, but never had th...

Shipping

Why can I no longer choose a shipping method when I am doing new listings or revising a listing?

User avatar by Pathfinder
  • 56 Views
  • 1 replies
  • 0 helpful

Fed Ex Admits Item which Tracks as Received Didn't Arrive - Seller Won't file Refund Claim

Longtime eBay buyer and seller with about 1.450 transactions total. In late Nov. bought a $300 refurbished Apple watch from an eBay account with 82K transactions in its history. () Seller sent by Fed Ex. I wasn't going to be home on delivery date and...

Resolved! Delete expired accounts

I found out the hard way when a card on file for billing expires. Ebay can still bill that card. Make sure you go in and delete any cards you have on file that are expired. Somehow, they changed the billing method for my shipping labels from my bank ...

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