Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping time - Holiday settings and watchers-offers, HOW to?

In the Holiday season I often use the Holiday settings to protect my DSR ratings against slow shipping (we have 2 X-mas-days in NL, the 25th and the 26th all is closed). So; although having family over we do answer questions in that time-period and a...

Recent enhancements to how photos are displayed?

Has anyone else notice the changes made to how item photos are displayed. Instead of the the hover over to enlarge feature, you can now use a + or - to zoom in and out. The zoom in enlarges the photo at a greater magnification than before and with wh...

Resolved! Shipping policies

I’ve created a shipping policy for video game sales on my seller account. I charge a flat rate $3.95, and the policy enacts (or is supposed to) an additional $1.25 for any additional game. I’ve created and bamed the policy, and applied it to all vide...

Insurance claim - shipping refund?

I ship a lot of eBay Standard Envelope and I notice that when the USPS loses my packages (1 out of every 20) and I file a PIP claim that I do not get a shipping refund payout but only the item price. How can I get the money back for the shipping pric...

Warning Fedex Overcharged shipping label by $200 more.

Originally quoted $45.56 and was shocked when charged $246.33. When checked label details my weight was changed by fedex instead of 1.700grams what i placed to 6350grams. Actually weight was around 1550gr. (i always place more just for the reason not...

USPS shipping to Hawaii

I have shipped to Hawaii 5 packages in November multiple buyers, different towns etc…None of the packages have been delivered! I have filed lost package forms and insurance claims since I have had to refund my customers. Is this common? Should I remo...

Sold Item Locally

I had a doll listed who a neighbor saw and bought through eBay. She just came over and picked it up. So since it is not being shipped, how do I mark it so it doesn’t look like I didn’t ship it promptly. sounds like a stupid question, but never had th...

Resolved! How do I ask a buyer for more shipping, when ebay has charged too little?

I thought my listings were all US (domestic) or only via ebay's global shipping, which is handy. Apparently an old listing of mine though had it listed worldwide. Which is fine, except ebay computed the price for shipping as $7.93 to Luxembourg, for ...

Shipping

Why can I no longer choose a shipping method when I am doing new listings or revising a listing?

Fed Ex Admits Item which Tracks as Received Didn't Arrive - Seller Won't file Refund Claim

Longtime eBay buyer and seller with about 1.450 transactions total. In late Nov. bought a $300 refurbished Apple watch from an eBay account with 82K transactions in its history. () Seller sent by Fed Ex. I wasn't going to be home on delivery date and...

Richmond VA USPS Processing Facility is experiencing significant backup

I am seeing / experiencing significant USPS mail delays in the Richmond VA facility. I was told today over 500,000 packages are backed up in Richmond, the USPS's 2nd largest processing facility. Over 70 employees did not show up for work over the wee...

Resolved! Delete expired accounts

I found out the hard way when a card on file for billing expires. Ebay can still bill that card. Make sure you go in and delete any cards you have on file that are expired. Somehow, they changed the billing method for my shipping labels from my bank ...

packaged lready sent but i need it befre the due date is there a way that the package canbe sent ex

my package has been sent but i needed it before the acual due date can the sellercall fed ex and ask them o send it exspress mail from where its located aT

have ebay call me?

e bay is a rip off company

Urgent Need for Enhanced Shipping Standards: A Personal Tale of Loss and Safety Concerns

My experience with an eBay purchase recently was both challenging and enlightening. I bought a $3000 computer from a highly responsive and understanding seller. When the computer arrived, it was in a dire state. The glass had shattered so extensively...