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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Never received item (but it's been nearly a year)

I forgot I had ordered a gift for my husband 11 months ago and only now just realized I never received it despite its status being listed as delivered. Do I have any actions I can take? I've tried reporting an item as not delivered and contacting eBa...

My eBay package is stuck at customs in Turkey.

The carburetor I purchased on eBay for my UTV is stuck at customs in Turkey. To claim my item and pay the taxes, I need the invoice for the product. However, when I asked the seller, they said that since this is an international sale, I should get it...

Indianapolis usps distribution center

Purchase took 3/4 days to travel from portland oregon to the Indianapolis distribution center. It left thursday and instead of heading to Pittsburgh it now shows as of Sunday arriving back at Indianapolis $&@/:.. last month a similar item coming from...

Resolved! Ebay standard envelope not received

Hi guys, I often buy trading cards and a lot of sellers use ebay standard envelope since it's a cheap option. Usually it works well, but I had an envelope not show up last week when it was shown on informed delivery earlier in the day.For situations ...

Buyer just opened an Item Not Received case because tracking hasn't moved

(I already posted this in Ask A Mentor because it's where eBay sent me, but I'm now realizing that probably wasn't the best place for my post, so I'm trying again here.) I dropped off the item at a post office on March 15, expecting it to be collecte...

Resolved! Empty box

I am a new seller and I shipped an expensive bowl to a customer . the customer said they received the box but it was empty I had taken photos of me packing the item and it weighed 5 pounds I myself took it to the post officeit arrived on 3/10 then 5 ...

I can't change my shipping preferences. How can I reset shipping to the default setting?

I messed with it and can't get it back to default. It's like it is locked in advanced mode and I can't get out

Massive USPS delays and not scanning of packages in Atlanta ...ebay not mentioning

Request EBAY post a message which is available to all Buyers and Sellers who may have shipments go through the ATLANTA Metro area of processing. The message should advise everyone as to potential service delays and what EBAY will do to handle this un...

Resolved! How to sell on EBay from New Zealand

Hello, has anyone from New Zealand managed to list anything they want to sell on EBay? When it comes to shipping I’m having trouble. It keeps setting to US. Could anyone help, please? Thanks

Despite using correct weight and dimensions for calculated shipping when I went to buy the label

I wound up owing 5.00 more than buyer paid for shipping. In fact, the item was under the listed weight by 7oz and everything else was the same. It was 10lb 9oz for the actual purchase price because I toss in estimations for my packing materials. (The...

Buyer put in Ave instead of Dr on her address

I shipped the item through EBay. Seller put in Ave instead of Dr on her address. USPS wouldn’t deliver. They were sending it back to me. Now for some reason when the item was in my state they for some reason decided to send it back to the buyer. What...

Ebay envelopes nightmares USPS throws in towel

For the last couple weeks I have been getting bombarded with messages that run the gammit from, NR to track says delivered and never got etc. etc. and all have one thing in common "EBAY ENVELOPES". Now with that being said I waited when it was rolled...

Resolved! I'm being charged in March 2025 by USPS for voided & unused shipping label dating December 2024!

I was notified by Pirate ship that USPS is now charging me for 3 labels that I voided and never used in December 2024. I then purchased different labels for these 3 buyers all shipping a day later than the voided labels. This error made by USPS is du...

ccount unrestricted

Hi ebay, Please unrestricted my account You restricted my account because I got a lot of refunds back but this is not my problem this is the USPS problem. They have not delivered my product or have not updated my shipping. Please unrestricted my acco...

Bought the wrong label

I always ship my packages off with USPS but while on a time crunch, i had to use UPS services. It was an expensive order, and with that came expensive fees and label prices. By mistake i purchased a USPS label, instead of a UPS label. I ended up void...