Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Do Freight forwarders repackage items before reshipping?

I recently sold an item which was sent to a freight forwarder in DE. The customer lives in China. The item was packed carefully but was scratched upon arrival. Do forwarders open and inspect boxes before shipping overseas? I’m wondering if this is ho...

seller returrn scammer

Item is not working. I want to return the item. I paid $259 for the item initially. The seller asks me for a return fee of $189.50. This is not honest, it is a scam. EBAY, I have been shopping with you for the last 14 years. You can not let it happen...

Two box shipment

I made sale of a stereo unit plus two speakers. The items need to ship in separate boxes - stereo in one and speakers in the other . How do I buy shipping for the second package? I do not see a way to add that to the order. Any help is appreciated.

My post office banned scan forms. Lol Fail

Kinda lame. Thoughts? They gave me issue because I had like 20 packages and didn't want to scan them manually. Never had an issue at other PO's with a scan form. They count the packages I have and match it to the form and then scan it and print me a ...

Is it possible to use ebay standard envelope to ship seeds?

It looks like the "ebay standard envelope" (as described at https://www.ebay.com/sellercenter/shipping/ebay-labels-services/ebay-domestic-shipping-services/ebay-standard-envelope) was created to be able to ship certain categories of goods (stamps, co...

Is eBay blocking UPS access points?

For the second time, an eBay package being sent to me via UPS is assigned to go directly to my home address and only my home address; preventing my UPS account from automatically rerouting my packages to my local UPS Access Point-- which is my case i...

Resolved! Has anybody ever had any luck disputing a USPS overcharge/upcharge after item was shipped?

Got an ebay message this morning that I was being charged $31.61 by USPS for a parcel that was heavier than the postage I paid for Item was 3 dinner plates in a #7 priority mail box that they are saying weighed 16 pounds. the box actually weighed und...

Adjusted shipping fee

Is there a way to dispute an adjusted shipping fee? My buyer paid for shipping for 6 pounds. When we packaged the shipment, we decided to double box it. We reweighted it and it was 8 pounds. Today I received an adjustment to my shipping fees and they...

Sellers Cheating the USPS

I've noticed a trend while looking up some auto parts. They're shipping via USPS media mail which is very inexpensive compared to priority mail. This service is cheap to help with shipping such things as textbooks and such. Brake pads come in a box t...

Just made my first insurance claim for the ebay flat rate envelope

It was an easy experience. My card did not show up, so I submitted a claim after the allotted time. The customer spent 3.50, and I got 2.50 back, which was the cost of the card. I did not refund the customer right away; I asked them to be patient, bu...

I forgot to add the second address when I shipped,what to do

I thought it was a username or something, I didn’t know it was for eBay’s use

Ebay international shipping: What happens when the weight is underestimated in the listing?

As a US seller I estimate the weight of a package when listing, and sometimes the final weight is more than what was listed. Sometimes at the last minute I decide to change how I'm shipping an item say from a padded envelope to a small box. For items...

Ebay not letting me void shipping label

Every time I click on void label it takes me to a page that says "This shipping label can't be cancelled".

USPS terms used

Is there any significant difference between 'moving thru network' and 'in transit to next facility'?I have a pkg scanned 2 days ago in Tampa FL and I live across in St Pete. No new scans in 2 days.

Authentication delays?

I shipped two pairs of shoes same day, 1 went to the Vegas authentication and the other went off to New York or somewhere around there. the second package took a day to be authenticated and the buyer received it a day later. the first package was rec...