Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS is anyone else having a weird error when trying to pay for label using click n ship?

I have tried several times this morning to print a USPS click n ship label and I keep getting this error. It's not the ship-to address because I've shipped to the same address many times. I've tried a few times so it's not the mail class/extra servic...

Never buy more label for my shipping in Ebay

I have been selling on Ebay for more than 15 years, I have the option of free shipping and they are deducting shipping payments. How is it possible that I pay for delivery and eBay is taking part of the shipping out of my bank account?I have made the...

Resolved! Estimated Delivery Date Keeps Changing - Misleading/Disingenuous

I purchased an item with the last estimated delivery date of June 10, 2023. I took a screen shot of my orders after the purchase was shipped showing this. Now, after the date has passed, eBay has changed the estimated delivery date to June 12, 2023. ...

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flip flop of postage rates

Perhaps it is me. I ship a lot of flat rate envelopes. For instance one week it may be $8.40 for a flat rate envelope, the next it is $8.75, and the following week back to $8.40. Has this happened to anyone else? I just need to be consistent as I hav...

Another Canada Post strike looming late May, 2025

Employees went on strike for 32 days in November and December last year, but never reached a new work agreement. That strike only ended when the labour minister , ordered postal workers back to work and both sides to the bargaining table under a spec...

User avatar by Trailblazer
  • 229 Views
  • 2 replies
  • 1 helpful

Item stuck on "tracking number has been provided"

I just ordered a SD card reader for my Chromebook and it was marked as shipped but 2 days later it still remains as "a tracking number has been provided". Does this mean the seller hasn't shipped it yet, the seller doesn't provide tracking but somewh...

User avatar by Adventurer
  • 7543 Views
  • 17 replies
  • 0 helpful

add insurance

Hi, I've sold an item for $850 and am shipping it via UPS Ground Saver. I need to add insurance but cannot see where to do it.

Screenshot 2025-05-08 at 11-10-45 Ship your order.png
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