Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Ebays International Shipping Program Problem

Used to sell on ebay few years back. There was the Global Shipping Program. Now its named International Shipping Program. I just lost sale from an person in Italy who messaged me saying it will not let him buy it. Lost another one grim South America ...

New to Ground Advantage

I haven't sold on eBay since 2022 so this 'Ground Advantage' is strange to me. Some things I sell are small such as a necklace and others are soft and small such as Barbie clothes. I used to just pop them into a plastic bubble envelope, slap a First ...

Resolved! Report for just shipping costs for the previous year

Hi;I am doing my taxes and I need just a report on my shipping transactions for 2021 . Is there a way that I can get those as doing this for every shipping label is not fun at all . Some financial reports show shipping costs and others do not. When I...

User avatar by Pathfinder
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TARIFfS & Fees

Went to PO today to ship a package to Canada. Less than one pound. Shipping $28 ++. Tariffs and fees to be charged to my customer over $110. Oh Yes 100 Coca-Cola bottle caps $12.50.I did not ship. Waiting on Customer. James

User avatar by Scout
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eBay help

I have had 3 items not delivered this past week. One merchant said they had a picture of the package on my front porch. The house was not mine. Another said it was reported delivered therefore there was nothing they could do. The third is I suppose s...

PSA Vault questions

I won a card on eBay. They shipped it to PSA Authenticator. They we supposed to ship the card directly to me (after the Authentication), but instead . . . shipped it to the PSA Vault. Tracking states it is IN THE VAULT. My question is this : HOW DO I...

Dymo 4XL / Windows 11 / Shipping through eBay

When I get an order from Guam or VI or something like that.I go to create the label like always but it prints out TINY.Cannot figure out how to change this?Is there a workaround or something I'm missing? I can "custom" up the size a wee bit, but it's...

Help! Buyer wants a refund for late item still in transit

I had a buyer request a return for an item which is still in transit a day after eBay's estimated delivery date. They are saying that it was a birthday present and that person is leaving the country, and that I should pay the return shipping and refu...

Seller not helping with item not delivered.

I bought an item and FedEx did not deliver it although it was shown as delivered on the tracking. I called FedEx and explained to them that the item was not delivered. I have cameras and FedEx did not even come down my street when they said that the ...

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