Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

I need to ship multiple (3) boxes for the same one item 35 lbs each. It would only give me the 1

I need to ship multiple (3) boxes for the same one item 35 lbs each. It would only give me the one lable. I looked everywhere on this site..UPS...couldn't figure it out. I really don't want to send a 100 lb box 2000 miles away. Can someone please tel...

Shipping fees

I sold an item, customer paid shipping, I printed label and mailed it. He now says he had to pay $10.50 to the mailman when it arrived! I looked at tracking number and it doesn’t say anything about any extra fees? Am I being scammed?

USPS Flat Rate Box Size Wrong

The Flat Rate Box sizes are wrong. It saying a large Flat rate Box is 24"x12"x6" and a medium is 14"x12"x6"

Package damaged by USPS

A customer just sent me a message that his item was damaged en route to him by USPS. He provided photos and you can clearly see that the damage happened while the piece was being delivered. I packed the item very well. Wrapped in plastic and a piece ...

New issue with freight forwarder in Portland , OR - missing parcels

I love all my overseas customer, but the Portland freight forwarding office on Airport Way and the PO within their jurisdiction are giving me many issues this year. The first issue has been discussed already - the 'delivered to agent for final delive...

shipping fee refund to seller

i did not use shipping lables and i did not use ebay shipping service.how do i get a shipping label refund?thank you

Shipping USPS 1st Class

Shipping USPS 1st class 9oz Large Envelope it charges the customer 2.76 but when you print the label it's 3.76 why doesn't it charge the customer that amount? I believe the extra $1.00 is for tracking?

Resolved! Advice for Successfully Shipping NIB Barbies—How to Get it to the Buyer with No Damage

Hi everyone, I’m a relatively new seller. I have sold several items to buyers that no longer had their packages. However, I have put off listing other NIB dolls I need to sell because I have been unable to wrap my head around how to ship them without...

E-Bay is not charging the buyer the correct amount of shipping

I just sold an item where calculated shipping by media mail should be $4.13. E-Bay charged them $3.92. There is no discount for the seller on media mail shipping, so seller should be charged the full $4.13.Then I checked another sale. The shipping ch...

As a seller, what can i do if package arrived at the wrong location ?

If i sold an item and it was shipped etc but at the end it said it was delivered to the reception desk.This is kinda suspicious but not necessarily a problem.I still would like to know what protection do i have in the event of1 Delivered to wrong add...

How can I ship if I can't print a label?

just sold a piece of art. Don't know the buyers address. How can I ship if I don't have an address? I also need shipping label.

Is shipping label purchased today, valid to mail Monday? (Sunday price increase)

Here is a question that I cannot find an answer too, but maybe someone knows. I have two sales today but the USPS office closed at noon. If I purchase the label today is it valid to mail on Monday, since the cost of postage goes up tomorrow (Sunday)?...

First Class USPS shipping?

I thought Ebay had gotten rid of First Class USPS shipping, but about a week ago, I noticed that it was added back as a much cheaper option than USPS Ground Advantage. I went through almost all of my listings and switched them to First Class shipping...

No updates on USPS tracking since purchasing postage one week ago

I sold a small item a week ago, printed postage, and dropped it off at the counter of my local post office. Since then the tracking has not updated from "Shipping Label Created, USPS Awaiting Item". The expected delivery date shown to the buyer is to...

No shipping options when i try to list items fro sale

Hi, Just started to list some item and i have absolutely no shipping option. Zero, Nothing! What gives? how am i supposed to give shipping options and price? I tried looking at my site prefs but that was rediculous and over complicated and got me now...