Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Resolved! How to set labels to 4x6" default?

Is there a way I can make it so that when I buy shipping through eBay, by default it will give me a 4x6" PDF? I've googled and can't seem to find it. Thank you.

A item I sold was delivered to the buyers po box but it doesn't say delivered on ebay

I shipped the item to the buy and it arrived there today at there post office but it isn't marked as delivered but as available for pickup. Why doesn't it say delivered on my part?

I supposedly have combined shipping for my buyers, it is not there

In my shipping preferences, I have "combine all item weights" to allow my buyers to have combined shipping for multiple items. I also "allow invoice requests", and yet buyers are not able to get combined shipping for multiple items in my store, nor i...

Bubble wrap ??

Where is a good place to purchase bubble wrap or the brown paper for stuffing inside packages for item protection? somewhere that is reasonable. Thanks everyone, SH

Brazil's custom departmenrt strike is over.

I received an order from a buyer in Brazil. Knowing that there have been ongoing delay problems due to a customs strike I asked directly: Is the strike over and they responded Yes it is.

shipping costs

I am just getting started. I have read everything I can about shipping but was curious as to how to determine what shipping cost to put in my listing. Some of the information I read indicates that some rates are determined by the destination. Any adv...

This seller does not ship to your location. But they do.

I am unable to buy an item even though the seller ships to my location. I receive this after trying to buy an item “This seller does not ship to your location. Please contact the seller directly for more information.{e281892-1047482x}”. The sellers s...

Resolved! EIS package delivered to a PO Box in Carol Stream instead of usual Glendale Heights??

I am concerned over this since all my past EIS shipments were delivered to Glendale Heights, IL 60139 without an issue. This particular package was delivered to a PO Box in Carol Stream, IL 60188 on 10/31/25 and since then nothing. Ebay tracking has ...

Pip insurance

Is pip insurance reliable? I filed a $25 claim 6 weeks ago and havent heard anything except my claim is being processed. Are they making it difficult so I will just give up on the claim ?

Seller kept shipping overage

Seller said he would return any shipping overage. I paid $16 he gave me back 4.22 so that leaves approx 12. Package arrived. It weighed 10 ounces and would have cost 5.26 to ship. Reused box and newspaper. Seller listed the weight at 5lbs 10 ounces. ...

Is the new US tariff & clearance charges slowing down your orders too?

Hey everyone, I just wanted to share my experience and see if anyone else is going through the same thing.Before these new tariff implementations kicked in, my orders to the US were smooth and consistent. No weird delays, no expensive surprise charge...

UPS asking me for Release Letter for a claim

Hi there, I’m new here selling on eBay, I had a situation with a customer who bought and item and UPS delivered into the wrong address, and ai had to resent the package again and it was delivered correctly. I made a claim to UPS regarding the package...

Resolved! Saturday carrier not scanning picked up packages.

How do other sellers handle this? I ship immediately but have my handling time set to 3 days because this happened a few years ago and was too stressful. Now, second Saturday in a row the sub mail carrier is not getting a scan at pickup OR at the pos...

Shipping to Puerto Rico

My listing has domestic and international shipping options, but customers continue to massage me that I don't currently ships to Puerto Rico.Please advice

SHIPPING RATES GONE CRAZY

Hi! I am writing to see if anyone else is seeing ridiculously high rates on ebay? I do live in Puerto Rico, which is already complicated, but all of a sudden all products are $50-$80 dollars to ship to PR???? Please tell me this is a mistake..