Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay send

My eBay send packages are showing as tracked Delivered, but I never received the packages. I have been looking for the packages to arrive for 3 business days past stated Delivered date now. I have 7 packages in this status. Who do I contact? The pack...

Resolved! Packing Slip Automatically Generates "Returns Accepted"

I'm not sure how many times this has happened to me but this is the second time I've caught eBay's generated Packing Slip to state that I (seller) accept returns. Specifically states on the packing slip: "Return policy: Return accepted, item must be ...

Ebay Standard Envelope Postage Due and Other Issues

Visited the post office today after my eBay Standard Envelope (ESE) was returned for 20 cents postage due. They informed me it was too think and rigid to go through the sorting machine. My reply was that it is NOT supposed to go through a sorting mac...

how can i change my shipping to same day?

It always gives a long shipping deadline on ebay..i want to change to 3- days..with same day shipping..how can i do that?

Shipping Delays - eBay Hub

I have ordered 2 items on eBay - sellers dispatched and arrived at eBay Hub in 3 days - eBay forward / shipping abroad should take 3-5 days in theory but that not the case - 1 don’t the eDay courier get advance notification of incoming parcel? - 2 tu...

How do I combine shipping when customer paid separately? The combine option is gray and can not che

How do I do combined shipping when option is gray and can’t click it

Received Item Damaged

Purchased item from eBay, received the item and it was broken. I contacted the buyer, they didn’t know what to do. I can’t find anything on eBay about what to do. Is there anything I can do to get my money back? TYIA

SHIPPING

Hi,i am trying to ship items from Kenya,preferred courier would be DHL as its more expeditious than standard shipping.I would love more insights.

lost in transit ebay item

Hi I purchased an item in the USA and they use ebay shipping program to send the item to me in Australia. The item arrived at the shipping hub since i was able to track it with USPS. This was roughly around 1.5 months ago. Contacted ebay and they exp...

Aquiline shipping scam.

Every since before Christmas I have been checking the tracking status of my order. It always has shown carrier is awaiting item. Not shipped only paid on my purchases. Then today, January 15, 2024, it is suddenly showing delivered on January 3, 2024....

How do I ship a picture with glass? Other Ebayers do.

I see other Ebayers selling pictures on here. How can I pack mine to be sure they get to the buyer with the glass intact? Is keeping the glass stable with cardboard or bubble wrap the whole key to it? Thank you.

Resolved! Seller purposely ships to another address in the same city

Seller posts item which is purchased by the buyer. The seller forwards tracking information to the buyer. What the buyer doesn't know is the seller got tracking information by shipping an empty package to a random address in the same city. When the b...

Unable to purchase labels

I am unable to currently purchase labels for my packages? It keeps giving me this message:"Sorry, we couldn't find a delivery service for this order.Error getting quotes from server"I spoke with an eBay rep and she said they are aware of the problem ...

Ebay IOSS number message

I got this message from ebay today:"Hello rivertown-pickers,This is a reminder about the importance of providing eBay’s IOSS numbers for shipments into the EU in cases where eBay has collected VAT. We have identified that in at least one of your tran...