Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Resolved! Why does Ebay charge a commission fee and tax on Shipping?

Why does Ebay charge a commission fee and tax on Shipping? I live in the Commonwealth of KY. Shipping is recognized legally as a service, similar to digging a Ditch. KY law PROHIBITS charging tax on service items.

Shipping calculators inaccurate

I have been a small seller on and off on Ebay for many years. I have always enjoyed using Ebay as a resource to gain a large audience for rare or specialized items. Its been more of a hobby and not necessarily a money making venture, which means "pro...

FedEx Ground/Home and Overnight suddenly disappeared from all our listings as a shipping option

We have over 10,000 listings and use FedEx as our primary shipping service. Up until a couple days ago, all was good until we noticed today that FedEx Ground and Overnight are not showing up in our listings as options, yet when we look at revising th...

Richmond, CA 94804 is being a Parcel Black Hole, yet again

I have been waiting for quite some time now for several parcels bound for US Territories where I live, and most, if not all of the ones that have the absolute misfortune to be caught by this sorting facility's event horizon, have remained there in pe...

Despite an "approved" answer, I remain unable to void a shipping label. There is no drop down.

Another seller had the same question and were given an expert's answer that frankly does not work. There is no "more actions" dropdown available. I've done it before with no issues. I just lose my money?

EBAY needs a better solution for scan forms...

So in my opinion if Ebay would allow scan forms to be made off of all of your orders whether you use bulk shipping or not it would be highly beneficial. I am getting an issue with USPS now and we do orders throughout the day and doing them in bulk is...

Seller used USPS rather than listed UPS

Hi! I just bought some expensive second hand equipment from a seller costing around $3,000. The listing mentioned international shipping by UPS which cost $150. However when it was sent the tracking number was “USPS priority international package” in...

Resolved! Can sellers ship freight to eBay's Global Shipping Center thru GSP?

Customer bought bulk quantity of an item through the GSP and we're wondering if we can ship it to the global shipping center on a pallet. Guessing not, but none of the help articles discuss shipping options that cannot be used...

4x6 thermal label orientation issues when using multi-order shipping

Hey folks,I find it hard to believe that issue has not been fixed yet after 8 months. When I use multi-order shipping and generate labels onto the 4x6 thermal label printer the batch comes out the wrong orientation.....the work around......is to repr...

International Shipment

If I sold an item going to another country (eBay shipping to the buyer) I indicated item is 4 pounds but shipping using USPS flat rate box, but with a box it is over 4 pounds. So if I ship it in a flat rate box with the buyer get the item or not if t...

Suddenly, Ebay Standard Envelope is Generating Wonky PDF's

Has anyone else noticed that the downloaded standard envelopes (which I save and print through photoshop so as to fit correctly on my mailing labels) is suddenly, for the past two days at least, printing 4-line addresses to pdf with an error, where p...

Resolved! On the "Set your working days and order cut off times" page, does 15 mean 3:00pm?

On the "Set your working days and order cut off times" page, does the hour 15 mean 3:00pm? I'm trying to set it up to where I go to the post office three times a week (Mon, Wed, Fri). Those days will be "same day" shipping before 3:00pm. Tuesday and ...

Printing shipping label

I'm having trouble printing a shipping label. I reach the page, but no services are listed & I am not able to print a label. Anyone else having this problem?

Top Rated Status in Jeopardy if I can't print out labels to my customers today

Anyone know why so many issues are happening to the label area. Some of mine appear with images, others don't, some have error messages next to listings. I have 14 listings in total that I need to create labels for and it's all a cluster. Is the eBay...