Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Priority Mail flat rate padded envelope.

I have a flat, rigid, square item that is 8" X 8" and fits nicely in a PM flat rate padded envelope.I know you're not supposed to alter/change Priority Mail packagingbut do you think the USPS would have a problem with me folding over the excess packa...

Resolved! Problem with requesting total for items in cart

I've a buyer who wants more than one item I'm selling, they live outside the USA. When requesting total for the items in their cart they get this message," You can't request a total for items where eBay manages all or part of the shipping.""What do I...

Resolved! Please help me understand this craziness with my shipping options?

Can someone please link me to a thread or blog as to what I need to do with my shipping options. I have been reading things but they are back from 2020/2021. I had no issues the last 23 years listing. I input the weight and demensions then eBay shows...

pip insure through Ebay is a complete joke

Been working with PIp insurance for over 60 days on a claim and have got nowhere. Purchased insurance through ebay on a $250 Priority Mail shipment ( wish I had purchased the insurance through USPS) . Between the delays in being allowed to file the c...

Resolved! buyer received package damaged and refunded??? refund from USPS???

so today i got a message saying a item that i shipped got destroyed in shipping. it was a power supply. what i was told the fins broke off and the gauges on the front are broken. i guy messaged me and told me that. i take honor in all my sale big or ...

Resolved! We could not get a quote for this service. What now?

Sold a listing that ONLY offers USPS Ground Advantage but when I go to the label page even though it shows GA as 'buyer selected' the option is greyed out (as are many others) with the wording "cannot get a quote for this service" and it's trying to ...

Buyer gave wrong address forwarded one box of two

So I sold a $100 item that was very heavy and shipping was $30 in two packages. Hours after I dropped it off with FedEx, the buyer asked me why I sent it to her old address in CA. Uh, because that is the address that you have on file with Ebay.... Wa...

Why do so many sellers refuse to offer proper shipping options?

I'm sorry. Media Mail is no longer acceptable to me in the 21st century, and people should be well aware of how bad USPS is getting. Offer me Priority Mail, and I'll pay for it. Why is that so **bleep** difficult? It's like pulling teeth to get anyth...

Resolved! How to Notify a Buyer when and how a Seller has shipped an item ???

I am a long-term E-Bay buyer/seller but still do not know how to notify a buyer when I have shipped an item.I felt by using this forum I might get the best results. Thanks for any helpful answers.

Puerto Rico

Over half the items that I send to Puerto Rico are returned apparently, according to my local post office, for no good reason!Also, Ebay shipping does not seem to be available to Puerto Rico.So, can I block sales to Puerto Rico?If not, how can I use ...

Packages stuck in Jacksonville, FL

I'm sure I'm not the only one in this situation, but I am a KISS fan in Puerto Rico and so I ordered the first half of their discography on CD at the end of May. After I ordered it, I waited a couple of weeks and so far only 2 CDs have arrived. I was...

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Shipping tape storage idea

Try using a paper towel holder to store you little use tape for shipping tape. Base is stable and can hold up to 6 to 7 rolls.

Be careful out there. FedEx is at it again (UPGRADES)

Got a notice today, Upgraded shipment, increased the cost $30.00 (According to FedEx my label says 251 ounces. Actual billable weight according to FedEx was 16 lbs...Their dimensions matched mine)...SO, they added $30 to the shipment cost and I have ...

When is UPS/FedEx going to start being paid immediately?

At the end of last month and the beginning of this month (September 2023), there was a banner and notice that starting in September that UPS and FedEx would start being paid immediately rather than some random time after the item was delivered. There...

Overcharged for shipping through Ebay

I sold a basic item a couple weeks ago and entered exact dimensions and weight which were accurate and not incorrect. I have the email saying "Your ebay label is ready" with a total amount of $19.70. $13.35 for Fedex Home and $6.35 for delivery confi...