Shipping

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USPS Ground Advantage rates showing Retail not Commercial

For my listings over 1 lb (old Parcel Select), the new rates are much higher, on both the actual listing and the listing tool page. It looks like the system is using Ground Advantage RETAIL instead of Ground Advantage COMMERCIAL??Am I the only one ha...

Buyer filed INR. Sent replacement. Then original came back labeled “unable to forward”.

This particular item I mailed with a stamp so no tracking. A day later after I’d paid to ship a replacement with tracking I get the original item back and it has an “unable to forward” sticker on it from USPS. I also verified the address with the buy...

NEW SELLERS - Did you know USPS Priority Boxes are FREE!!

It appears there may be sellers who are not aware that the USPS provides priority boxes free of charge. And, you can start an account with them, order the supplies from their online store at USPS.com and they will ship right to your home free as well...

eBay distribution centers

Why is my stuff being held up at the eBay distribution center, every time I order something.

Does having First class mean it won't sell until changed to Ground advantage?

In a way it's O.K. because I have a lot of listings that need to be revised in different ways to my advantage. The post office has used the term "first class" for at least 150 years and suddenly decided that "first class" is no longer usable for pack...

shipp

Does eBay ship items weighing 189 lbs.?

Can we generate NEW QR codes again?

I told a customer to hold off paying for a purchase for a couple of days. I am waiting to hear if we can generate QR codes again? I called eBay on another matter this morning, then ask the agent about the QR codes. He said people were able to use the...

Ground Advantage QR codes - Still working on it?

I just called again, they are still working on the Ground Advantage QR codes. The problem wasn’t solved overnight, as promised. I want to let people know before they attempt again to mail their “Ground Advantage” QR packages. I am on the West Coast. ...

Address longer than 40 characters error on label generated by eBay International Shipping!

an international buyer bought something from me and used the eBay International Shipping option. which means ebay picked the freight forwarder and generated the label for said customer. when i try to print the label, ebay won't let me. it says i have...

Resolved! Does a first class shipping label purchased thru ebay come with insurance.

Does anyone know if purchasing a first class shipping label from ebay comes with insurance. I mailed a package from Pennsylvania to go to California on 12/2/2020. The last tracking says it was processed thru Flushing, NY on 12/14/2020. On 12/25/2020 ...

Ground Advantage Measurements

So when using USPS Ground Advantage shipping service on eBay it requires not only the weight but the dimensions of the package. What if my package is not a box but a padded envelope? How can I accurately measure? I can measure the length and width, b...

FedEx shipping charge correction

I sent a package a few weeks ago FedEx Home Delivery. The charge it showed when I generated the label was $16.70. A few days ago I looked at my transaction history and was charged $45.82! I called eBay and they rep did a dispute with the eBay shippin...

Tracking arriving late

I have a few packages floating around out there with tracking and they're taking way longer than usual to arrive. Tracking looks normal or says arriving late but this is unusual and weird. Are these delays because of the strike that's going on or wha...

Resolved! ESE 5” x 7” Paperboard Mailjacket Envelope (No padding) Denied at USPS

After a full year of using the 5” x 7” Paperboard Mailjacket Envelope (No padding) sold by ebay shipping supplies using ESE postage, our post office is now refusing them due to them claiming they are not machinable. Trading cards being mailed in a re...

Converting First Class to Ground Advantage - Another way than one at a time?!! :0

I have a lot of listings with different shipping categories - Priority, Flat Rate Priority, First Class, and Media.I was not able to figure out how to change all of my First Class to Ground Advantage using the bulk edit, without changing ALL of my li...