Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How do I ship a picture with glass? Other Ebayers do.

I see other Ebayers selling pictures on here. How can I pack mine to be sure they get to the buyer with the glass intact? Is keeping the glass stable with cardboard or bubble wrap the whole key to it? Thank you.

Resolved! Seller purposely ships to another address in the same city

Seller posts item which is purchased by the buyer. The seller forwards tracking information to the buyer. What the buyer doesn't know is the seller got tracking information by shipping an empty package to a random address in the same city. When the b...

Unable to purchase labels

I am unable to currently purchase labels for my packages? It keeps giving me this message:"Sorry, we couldn't find a delivery service for this order.Error getting quotes from server"I spoke with an eBay rep and she said they are aware of the problem ...

Ebay IOSS number message

I got this message from ebay today:"Hello rivertown-pickers,This is a reminder about the importance of providing eBay’s IOSS numbers for shipments into the EU in cases where eBay has collected VAT. We have identified that in at least one of your tran...

why can't I ship to France?

Was told any non-food items are prohibited to ship to Europe???

Resolved! Seller posting using media mail has no ability to enter cost of shipping supplies

I sell albums on eBay and the entry form has changed recently. I use USPS media mail and the form automatically lists $4.67 for the media mail charge with no place to also enter charge for shipping supplies. The old form allowed me to enter my own co...

Sourcing cheaper, shipping supplies

so I was reading, a thread that has absolutely nothing to do with this one, and I realized a lot of people were talking about the cost of shipping supplies. it got me thinking… Why is shipping supplies cost such a big thing for some of them? And then...

Global shipping problem

Hi, one of my customers orders shows this in their international shipping tracking. Apparently it is stuck somewhere in customs. Thanks. Wed, Jan 106:54amPending for ID information in system Wed, Jan 106:54amDelay - Customer ID needed Fri, Jan 57:48p...

International Shipping

Hello guys, I am an international seller located in Pakistan I got my first order from USA now I have to ship it. I want to ship through my local post i.e, Pakistan Post but now while adding tracking there is no option in the dropdown menu for Pakist...

Domestic package “inbound out of customs”?

My package was sent through usps priority mail just going from chicago to Minnesota but was scanned “inbound out of customs” yesterday, I’m kind of freaked out that it’s going to get lost or something and I can’t find much info on this happening to p...

flat rate box never saw before

I'm seeing a flat rate priority box 7- 1/2x7- 1/2 x6 -1/2 inches high. Is that considered a medium-rate box?

Resolved! USPS Refunds

On certain occasions I've had to cancel or void a shipping label for USPS once I've already printed it. It seems to me I've never received the credit back to my credit card for such a refund. It says once approved I will receive a refund. My question...

Shipping issues

Is anybody else experiencing the same shipping issues as I am? I’ve had 100% feedback since opening my account almost 4 years ago and never had a negative feedback until yesterday. I sent the item out, USPS took control of it and from there it’s been...

Resolved! Media Mail and eBay

My understanding is that normally, USPS Media Mail labels can’t be generated at home and that you have to go to the counter to pay for shipping. I suspect it’s not the case when purchasing the Media Mail label through eBay for an item that I sold. Ca...

My labels no longer include the Online Label Record information; how do I reset?

My labels no longer include the Online Label Record information; how do I reset? Before, when I printed a label the sheet was printed with the label on the upper half of the sheet, and the lower half with a section called Online Label Record which in...