Shipping

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Combined Shipping

Who came up with this language? It had to be a buyer! I know I’m not the only seller to cringe when asked to combine shipping. Can they just ask to adjust the shipping cost instead of thinking we can send multiple items for $4.13?!

International shipping

I am a new seller on eBay. I have listed an item from World War Il. I am getting questions about international shipping from buyers in Belgium and Australia. How does that work? What do l have to do extra? Any help would be appreciated.

Issues with shipments to South America

I really hate to block an entire continent of potential customers. About 50% of my sales are going to places other than the USA or Canada. Almost every order I shipped to South America in the last 90 days has gone MIA. No matter how I shipped the ite...

Resolved! Available for Pickup at PO Box - Item not Delivered?

Hey there, I just sold an expensive item that was delivered to a PO box. The item was marked as "available for pick up" but it has not been indicted as "delivered" on eBay, rather it is still indicated as "shipped". I am posting to get further info a...

Same issue, restricted item with no explanation why

Shipped a keyboard and got a notification that they are returning the item. No explanation why nothing. Even if they fully refund me I lose money and time that took me to buy packing materials etc.

Aquiline Tracking BEWARE

Resurrecting a post that had identified undesirable results from Sellers using Aquiline Tracking / Shipping for US based purchases. I made a purchase on July 20, 2023 and after the financial transaction processed received shipping information that th...

Resolved! Aquiline non-existent & impossible shipping

I received a notice at 11:39 this morning that my package had been delivered at 4:10 this afternoon. What?? Obviously impossible. Well, it’s 3:10 now and there is still no package ( I even checked nearby houses). I’ll be amazed if it actually does sh...

What to do when eBay's Global Shipping Progam forwarded wrong package to buyer?

This has probably come up already but I didn't see any info on it... Can someone tell me what to do when eBay's GSP forwards the wrong package to a buyer?

Resolved! SHIPPING Options

When my wife is listing an item on her site she can just easily add or delete different shipping options but it is much harder on my site where I have to set up options and choose from a bunch of options that are hard to understand what to do or how ...

Help! Seized by Law Enforcement for Counterfeit Postage

Hi, I have run into another problem since my 20 years on ebay again. I don't know what to do or where to go. Post office is not being helpful, they said they can't give me any more info. My customer informs me that his package has been "seized". I go...

Resolved! Help! Can Someone Explain to Me Why Ebay Found in Their Favor?

Buyer purchased something on June 1st. It was mailed to them on that day via USPS international first class mail. They didn't receive it and opened a case on July 17th. I immediately provided tracking to ebay, and it seems it has been hung up in Mexi...

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Resolved! Help please - Someone took buyers package

Have a new customer to eBay that wants a refund for an item USPS delivered to her house when she wasn't there - said someone took it. Wants refund......how is this my problem?????

Resolved! Possible scam: USPS tracking say delivered and the delivery proof has my signature, but did not sign

Hi All,To start off, I am really worried. I bought a camera worth 700$ from a seller. Paid for it using paypal through ebay. The sell updated a usps tracking number. But I observed that for 5 days, the tracking just said "Shipping Label Created, USPS...

Cant remove domestic shipping

When i try to create new shipping policy "domestic shipping" always displays and i cant remove it. As i understand, "domestic shipping" for USA only. But im not from USA. I need only "international shipping" When i preview item before listing i can s...

Resolved! Ground Advantage Transitioned Automatically For Me, Anyone Else?

I just sold a shirt a few minutes ago that i still had under the First Class Category (I Hadn't Got Around To Converting it to Ground Advantage Yet) And when i went to print the label it was already in the Ground Advantage Category, so my question is...