Shipping

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Am I Obligated to Refund Shipping on Returns? For Both Sides?

When a buyer decides they want to return an item, am I required to refund them for the original shipping cost?Am I also required to pay for the shipping from the seller back to me?

Resolved! Do we need to go into each listing and change it to USPS Ground advantage?

I am a little confused as is my daughter and friends. Do we have to change all of our listing to the new usps ground advantage manually? There isn't a way to edit in bulk?Please let me know and I thank you.Mis

New Global shipping option available from Sri Lanka

Launching Asendia International mail, the newest International ePacket delivery service available for Ebay sellers shipping from Sri Lanka. You pay only for the weight you ship. Shipping weights range from 25 grams upwards and are incremental in 1 gr...

Ground Advantage rate seems to be wrong on eBay. Maybe?

I usually ship all my cartons via Media Mail. But I noticed on the new Ground Advantage rates, when a carton weighs over 6 pounds, it is actually cheaper than Media Mail. I usually use eBay to print the shipping labels but sometimes I use ShipStation...

Ebay Standard Envelope still First Class is Ebay waiting till USPS returns them in Bulk?

Funny think Ebay told everyone to change the First Class Shipping in the Listings to Ground Advantage butthere own Ebay Standard Shipping Labels are still printed as First Class Labels.USPS will stop shipping first class labels in a few weeks what th...

USPS Shipping Problems since 7/09 Changes Tracking is Round About and never delivered

A small lightweight package shipped July 5th with Waterford, MI address is wandering between Distribution Centers/ gets close to the right area and then gets sent back to Maine Southern Distribution Center. I had this happen to two other ones recentl...

USPS Ground Advantage rates showing Retail not Commercial

For my listings over 1 lb (old Parcel Select), the new rates are much higher, on both the actual listing and the listing tool page. It looks like the system is using Ground Advantage RETAIL instead of Ground Advantage COMMERCIAL??Am I the only one ha...

Buyer filed INR. Sent replacement. Then original came back labeled “unable to forward”.

This particular item I mailed with a stamp so no tracking. A day later after I’d paid to ship a replacement with tracking I get the original item back and it has an “unable to forward” sticker on it from USPS. I also verified the address with the buy...

NEW SELLERS - Did you know USPS Priority Boxes are FREE!!

It appears there may be sellers who are not aware that the USPS provides priority boxes free of charge. And, you can start an account with them, order the supplies from their online store at USPS.com and they will ship right to your home free as well...

eBay distribution centers

Why is my stuff being held up at the eBay distribution center, every time I order something.

Does having First class mean it won't sell until changed to Ground advantage?

In a way it's O.K. because I have a lot of listings that need to be revised in different ways to my advantage. The post office has used the term "first class" for at least 150 years and suddenly decided that "first class" is no longer usable for pack...

shipp

Does eBay ship items weighing 189 lbs.?

Can we generate NEW QR codes again?

I told a customer to hold off paying for a purchase for a couple of days. I am waiting to hear if we can generate QR codes again? I called eBay on another matter this morning, then ask the agent about the QR codes. He said people were able to use the...

Ground Advantage QR codes - Still working on it?

I just called again, they are still working on the Ground Advantage QR codes. The problem wasn’t solved overnight, as promised. I want to let people know before they attempt again to mail their “Ground Advantage” QR packages. I am on the West Coast. ...

Address longer than 40 characters error on label generated by eBay International Shipping!

an international buyer bought something from me and used the eBay International Shipping option. which means ebay picked the freight forwarder and generated the label for said customer. when i try to print the label, ebay won't let me. it says i have...