Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Combined Shipping

I just started my store recently and am offering a buy 2 get 1 free promotion. I have a flat shipping rule of add .50 for each additional item and a calculated rule of combine all weights with .50 handeling cost for each additional item. I have an or...

Shipping Flat Rate with USPS

I am getting 3 different prices for a Flat rate envelope,, some are 8.40 all the way up to 9.70.. All are for the regular flat rate envelope,, anyone else having that problem,, how do I fix this??

Canada Post Strike

Looks like Canada post is on strike and Royal Mail here in the UK are refusing shipments to Canada.Its 21.33 GMT UK Time 30.09.2025 and no announcemnets for eBay on the subject/problem.My course of action for self preservation:Cancel Order from Canad...

HEADS UP !!! on your quarterly eBay shipping supplies coupon

I just ordered some supplies and when I went to pay I noticed that one of the items is coming from a seller OTHER than eBay. The quarterly coupon did NOT pay for that. What caught me was that just before checking out there was an ad (of sorts) for so...

Change shipping preferences for labels to "prefer seller"

I was told by a friend that I can change my preferred shipping to "prefer seller" vs "prefer buyer" in the way the shipping is calculated so there is a little "cushion" to help with fees. I cannot find any option to do this. Does anyone have any info...

Can't find QR code

I purchased a QR code through Ebay with USPS. Ebay SAYS QR CODE WILL BE EMAILED TO ME. They only sent a link or something with a generic qr code. I only have phone. No computer or printer. I tried everything to find the qr code but never could. Never...

Ebay International Shipping is a Joke ! Avoid ordering from any selling with this service

Ordered a product from USA to AustraliaGenerally post takes a week or so.EBAY INTERNATIONAL POST ( estimated delivery > 1 month )May 6, 2024 - ShippedMay 8, 2024 - Delivered (GLENDALE HEIGHTS, IL 60139)May 10, 2024 - Tracking number providedNow here ...

UPS account number for ebay account.

This question has been asked many times and has never been answered. I have an approved claim number from UPS regarding a lost package. They fully admit they lost the package. When I go to submit my documentation, they want an account number. After s...

Shipping to Germany not excluded, but Germany not listed in "Ships to:" countries?

I have two books listed, and they should be more-or-less identical, but a customer in Germany asks that I ship both to him... but Germany is not listed as a destination for one book. One book DOES allow Germany: >Gabon Republic, Gambia, Georgia, Germ...

Fee for voiding shipping labels?

I had sold an item and then came across packaging that was a little bit smaller which equated to a almost 15% difference in shipping cost, so I ended up voiding the label and then creating a new one with the new packaging/dimensions. I see on my ledg...

Ordered item, but checked out as a guest

I ordered an item on eBay and checked out as a guest. I never received an email confirmation. How do I check my order status using the email that I provided?

Packaging

Best recommendation for shipping materials for jewelry??

VAT payment info for UK changed?

I hand write the VAT tax info for European countries (or others that apply) lower left on ESE shipments. That way they don't get stiffed twice for taxes if that is possible. The UK had their # until now (GB 365 6085 76), now for UK envelopes Ebay is ...

Charged for three labels for one sale

I'm having printer problems and I tried to print the label three times. Finally got a label, but was charged for all three. Went back in and deleted the two that didn't print. Still showing that I was charged for all three. What should I do? Thanks s...

Resolved! EIS not received

Goodmorning all, I shipped a satin wedding gown on July 9th to eis hub in Illinois . Just received a NR case from the buyer, Where do I contact EIS as they say they had it. Any help is appreciated