Shipping

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Buyer claims not received, USPS says delivered.

Hello everyone. Just as title says. I do believe the buyer but if I refund them than I lose money. Since they opened a case saying they didn't received it, eBay most likely will close it in seller's favor since it was delivered. Does anyone know what...

Resolved! Local Pickup

Hi everyone... I am doing a local pickup for my first time... I understand there used to be a QR code... and in calling eBay understand now buyer just marks it as picked up on his end... thought I read there used to be something we would print off an...

Shipping Charges

Ever since USPS went to Ground Advantage, eBay doesn't seem to be Collecting Enough Postage to Handle packages. I am consistently paying MORE than eBay is collecting. I weigh and measure packages before listing them. I also add a small Handling Fee, ...

Shipping questions

Hi, I have sold a vacuum cleaner and accessories and I'm a little confused about which way to ship it. The package weighs 40 pounds and dimensions are 27x15x15 inches. So I see that one option is Fedex home delivery (buyer selected). It says "on eBay...

USPS lost the package or it is delayed. Now the buyer want a refund. What shall I do?

I live in Sweden but most of my buyers live in either the US or Canada.I only use tracked express shipping with insurance. All of my shipped orders have always arrived but about 10-15% of them still look like they are on the way to the buyer but have...

Resolved! Why can't media mail be used for anything?

They say it's for "educational materials". Aren't all products "educational" by some definition? Or how are romance novels educational but not puzzles and board games? I am all for following rules. But when rules are arbitrary and unenforceable I str...

Seller attempting double-profit with FedEx

I purchased an item from a seller. Item arrived damaged, I contacted seller, he is aware and is sorry for the item arriving damaged. I then open a claim with FedEx, but was denied because shipper must make a statement waiving rights to me so I can ge...

Resolved! Buyer changed shipping option

I’m new to eBay and am frustrated. I sold 3 listings to the same buyer. He paid and I printed the USPS label. I then realized that the buyer changed the shipping option and package I’d ship the items in. The package he chose will not fit the items. I...

Resolved! Ebay misprinting package weight on shipping labels

Hello, i believe ebay may be misprinting the weight on my shipping labels, specifically for priority mail. I recently purchased a priority mail label for $8.80 and I do recall typing in the weight of my package, I believe to 2 lbs or so, not sure the...

EIS not showing up on listings?

@wastingtime101 Can you look at this thread and comment on the problem?https://community.ebay.com/t5/Ask-a-Mentor/Why-can-t-a-buyer-in-Germany-see-shipping-costs/m-p/33936850#M492998 @frootloop6 We'll see if we can get you some help posted here on yo...

How to ship a golf club?

Hello, could someone please tell me the best way to ship golf clubs? Also where could I find the box. Thank you! Denise

Date Shipping

HiI didn't know I need to mark that I sent the item and I did it just yesterday although I sent the item b4 month agoWhat can I do now?ebay marked that the shipping sent in delay and I suppose to get my money only in next month instead this monthI tr...

numerous shipping fee quotes in one sale

I recently made a sale in which the initial email from ebay was "your item sold, for x plus 70.00 shipping". So i go to pack it up and when i go to the sale summary it says the buyer selected 3 day ups and paid 48.00 for it. Upon research this option...

Bravo Ebay

Why is Ebay grossly underestimating delivery times year after year? I sent an item the standard envelope rate which can easily take 10-12 days. I sold the item on the 9th. Dropped at the post office that night. Package started moving on the 10th. I n...

Shipping options and "preferred method" missing

It appears Ebay has removed the option on shipping to have a pre-set shipping option(s) i.e. USPS Ground Advantage, Ebay Standard Envelope etc. and to use a drop down (dots to right for options) to make one of those shipping options the "preferred me...