Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Original Shipping Fees during return due to buyer error

I have been getting a lot of buyers that are making mistakes on size lately and are returning their items. These returns are "doesn't like", "ordered wrong size" and others that are not the fault of the seller. My listings all provide free shipping i...

User avatar by Adventurer
  • 106 Views
  • 2 replies
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Resolved! Can USPS return shipping label from eBay be used for large packages?

Hello,I am returning a large item (length + girth = 117 inches) and I was sent a USPS return shipping label from eBay. From my understanding, the maximum length + girth that USPS accepts is 108 inches for most services but up to 130 inches for some s...

User avatar by Rising Star
  • 92 Views
  • 2 replies
  • 0 helpful

Resolved! I sold a item , buyer already pay but no address

i sold a item , buyer immediately pay it but eBay system didn't provide any address for the first time on my life on 20 years using eBay , it's a eBay problem ? A buyer problem ? Even if the buyer provide an adress how can I prove the item was delive...

User avatar by Rising Star
  • 110 Views
  • 2 replies
  • 0 helpful

FED EX SURCHARGES

I was quoted $ 174 to ship a package. The package arrived fine. Then my credit card was charged an additional $ 273 for surcharges I had no idea about. Class action lawsuit

User avatar by Enthusiast
  • 106 Views
  • 2 replies
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New shipping calculation - what is going on?

I listed a sweatshirt for $8.99Weight 1 lb 4oz Buyer paid $ 8.99 Postage $12 90Total $21.89 Ebay total $21.89- fees $3.20- shipping $18.94Negative total .25 charged to my bank account (ME THE SELLER MADE $0 FROM THIS SALE) Previously I paid Ebay the ...

User avatar by Adventurer
  • 213 Views
  • 5 replies
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Is USPS ground advantage going to be snail mail?

I am worried about this and debating about just changing my listings to priority mail. If I ship UPS or fed ex ground, it can take over a week for a buyer to receive an item. First class usually can get across country by the second day. (If mailed Mo...

User avatar by Trailblazer
  • 2206 Views
  • 23 replies
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Wrong Shipping Amount Paid on Sale to Canada

How did this happen? Sold a watch to a buyer in Canada who paid only $4.65 for shipping. Order details page indicates buyer selected USPS FCM International. Ship you order page however shows buyer selected eBay International Std Delivery for 13.00 sh...

User avatar by Trailblazer
  • 187 Views
  • 8 replies
  • 0 helpful

ebay marking items delivered the second they're shipped?

So I shipped an item at 2:40 PM personally at the post office desk. The buyer immediately gets a notification that the item was delivered at 2:40 PM at my local post office desk. Buyer contacts me wanting to know what's going on. I check the USPS tra...

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Anyone else having problems with extra shipping costs being charged after item delivered?

I sell mainly books, and I have been an ebayer for about 20 years. There have been 6 instances in the last month that I have incurred "chargebacks" for additional shipping costs via my Managed Payments account. This doesn't make any sense as I weigh ...

Ebay Freight OVER CHARGE is Ridiculous

Shipped a 49 Lb Box 16X16X16 fedex Via Ebay was like 23-24 dollars, Got yet Another Ebay Freight upcharge notice Package actual weight was 50.2 lbs and 17x18x17 They More than doubled the freight!!I will no longer Use Ebay Freight. I will use Fedex.c...

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