Shipping

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Resolved! Buyer asking change of address

I recently sold something. Once the buyer paid, I received an unusual request that I had received before only a few times and worked it out. He told me that the address was wrong and in fact not even an old address, but entirely wrong(didn't mention ...

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各位，eBay的朋友们，我想知道当买家下单后我要如何将货物送到买家手中。

Shipping Defaulting to Higher Shipping Option?

Today when I went to ship I noticed something strange. When I go to the "Print your shipping label" page (for single labels, not bulk shipping) it was defaulting to the next highest shipping option instead of the default/buyer selected. So media mail...

Resolved! What kind of shipping is this?

I ordered a vehicle part (mirror) on the 22nd with delivery by the 28th. Part is widely available on eBay with slight variations on price. I need the part so I may use the vehicle. I place the order based on the location of the item and delivery time...

Buyer Claims item is damaged. What to do?

The buyer of one of my items claims it is damaged when he received it and I’ve seen the pictures and it clearly was not like that when I shipped it. So I think the USPS damaged it. What do I do? This item was worth over $200. I don’t want the item ba...

Why Does Ebay Accept Invalid Addresses??

I've tried Global Shipping and had to opt out two days later after three international addresses came up as "Invalid". In all three, they were simple mistakes or omissions(like zipcode for Hong Kong) which were easily rectifiable by moving some text ...

Cannot print ebay label from my chromebook anymore.

After I buy my ebay label, I try to print it from my Chromebook. As usual, the viewer opens, and I click on the printer icon and select my HP printer. It says it's starting to print, but then I get a chrome pop-up that says "Couldn't print. Check pri...

Resolved! Tracking Details

Hi there, I'm relatively new to eBay but on one of my order tracking updates it says that the last thing that has happened is "Tracking Details Uploaded" and "Tracking Details Uploaded - PRE-SHIPMENT INFO SENT USPS AWAITS ITEM". This was 8 days ago a...

Dymo Compatible Labels

I'm looking to get some Dymo 99019 shipping labels for my Ebay packages. I've seen many people saying to make sure to get American ones, not Chinese,as Chinese can wear out the print heads prematurely. Where can I find 99019 labels that are compliant...

eBay Standard Envelope questions

As we understand it, the ebay standard envelope is not a regular envelope with a special label, but a marked/branded item, like the ebay boxes and priority mail stuff is - and if that's the case we would have to get them first? And we're pretty sure ...

Resolved! Suspicious Seller

I hope this is the right location to post here as I am new but I got a problem with a seller. I bought one time from this seller before and eveything was fine, although, never recieved a tracking code but I did got the item. So I thought I could trus...

Resolved! How to only pay for shipping once if multiple items are purchased

I have a listing that has 6 of the same item. If a buyer purchases more than 1 of them, do I have to pay shipping for each one they purchased, or once they pay can I combine them into a single package and update the weight and dimensions for the sing...

Korea Post - are they good?

How reliable is Korea Post? I bought something from Korea on eBay and the tracking has not moved since 15th March when it reached the International Post Office in Incheon. To those who have bought things from Korea, does it lose parcels very frequent...

media mail

What do you do when a buyer choses media mail and includes that price for shipping but the item is not a media mail items and it costs much more for the seller to ship? Help! Lately it seems everyone is selecting Media Mail but I can not ship items i...

UPS damaged package,now buyer wants a full refund and says never got item. UPS claim?

So a buyer I sent an item to UPS damaged the package delivering it to the buyer but now the buyer wants a full refund from me. Isnt this something he needs to open a damaged package claim with UPS? He claims he never got the package either but I know...