Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Lost qr code

how to handle bad address

Hello!So i made a sale recently and i went to print the label today and i was locked out by a screen asking me to change the address. the problem was that the address was 36 characters long and only addresses with up to 35 characters (apparently) are...

Postage charges leave me out of pocket

By the time I've covered the cost of packaging, seller's fees and most of all Royal Mail postage charges ~ always use tracked and insured, 1st class as my postmaster advised me it was the only way to guarantee the item would arrive at all)~ I'm findi...

Who pays VAT now, buyer or seller?

There is a lot of confusion now regarding vat for shipments to europe. before the buyer always paid the customs or taxes should they be charged, but now its the seller in the states that has to pay this charge? recently ebay said? From 15 July we're ...

Seller refuses to pick up return at post office - now threatening buyer since item was sent back

I've been threatened by a seller. Long story short is that he originally refused to accept the return for the defective item that I purchased, so eBay resolution center stepped in and the case was decided in my favor. I mailed the item back to him an...

BM Cargo in Florida

I had a buyer purchase a shirt from me and they want it sent to a freight service that is in FL. I have done this before and no issues. However, this time the buyer purchase a international label from me instead of a domestic label. I tried to tell t...

Return request, what happens to held amount?

Hello everyone! I just had my first return on Ebay. The item is currently on the way back to me. I have a question about the funds that Ebay put on hold. When the buyer started the return, the funds were put on hold and the same amount showed up as n...

Strange priority mail rates in bulk shipping.

Since the USPS rate change, I've noticed some odd things in bulk shipping. I'm all for discounts but the rates seemed low. Not putting dimensions in for priority mail leaves it defaulted at 1x1x1... Which is one amount.. I change it to 12x8x10 and I ...

DO NOT SHIP BY USPS - NEVER - DO NOT SHIP BY USPS

In recent months I have bought many items from eBay so far all valuable items and 3 of them are missing. They arrived at my local USPS facility and were issued for delivery but they were not scanned on delivery. Tracking history showed "awaiting deli...

how do i change shipping method

Resolved! What is a shipping partner?

I have made many purchases over the years and once in a while I buy something and the tracking is uploaded as a USPS tracking number, but tracking says “picked up by shipping partner. USPS awaits item.” When it is shipped like this, it usually takes ...

Resolved! bulk shipping problem

I have had this problem for some time. If I print more than one label at a time it wants to format them like they are on full size paper instead of the 4x6 labels that I use. I end up having to reprint them one at a time. If I have just one to print ...

Why can’t eBay update my listings with First Class to Ground Advantage?

eBay responded to this question by adding to the FAQs on Ground Advantage. https://www.ebay.com/sellercenter/shipping/choosing-a-carrier-and-service/usps-and-ebay-labels Why can’t eBay update my listings with First Class to Ground Advantage? The USPS...

Get eBay involved in ESUS claims as a seller

We've had several envelopes the last 30 days not get scanned, after the first day or two of moving through USPS. Some not all. I have some questions to eBay as to how you can help sellers with this process vs the making us upload all the data from ou...