Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Package Type in new Listing Tool

Is there a way to change/set the package type in the shipping section of the new listing tool?I can see it in International shipping, but not in domestic.help.

Shipping Overcharges - Possible Solution

I stopped selling on eBay for 2 years and just started up again this month. I noticed with small packages (under 1 pound, many 5 oz. in a bubble wrap envelope) that when I used the eBay calculator, I never got the same results as when I compared to t...

Edit Handling Times

I would like to edit my handling time from 2 days to 1, but I don't see how to do this for existing listings.

Judgy customer- Thought y'all would appreciate this

Note that this was a $10 item with free shipping.

Confused with the new rules for shipping lithium batteries

I haven’t shipped lithium products since last year, can I still ship an old 2010/13 Apple MacBook charger by usps mail? Or does it have to be a ground service?

Sold Item with USPS Priority, Label says UPS Ground Instead

Hello everyone, I sold an item (A football for what it's worth) and selected USPS priority mail but when I purchased and downloaded the label it ended up being UPS ground. I even clicked "purchase another label" just to see the options and sure enoug...

first class shipping

I do not see the chouice for first class shipping when I am trying to list an item

Regarding delivery time,

Since only one month ,the time taken to receive the goods that i buy has increased to some extent.what is the reason for that???

Resolved! Customer wants 3rd party shipping & reduction in my Flat rate shipping

I had a recent Best offer for an item. The customer has not paid (3days) and claims that my shipping is too high. He wanted me to check UPS and Fedex, which I cannot ship by, as my drop off locations are too far away. He is using a 3rd Party shipper ...

Global shipping

This whole process is a sham. First of all it takes 4 or 5 days to reach KY. Then it takes up to 3 weeks or longer as Pitney Bowes fills containers to ship to a location. I am waiting for a package that weighs .7 of a pound. Made in the US, no need f...

Global Shipping Program via Pitney Bowes results in double charging of shipping

This only seems to happen if you use your debit/credit card as the form of payment instead of PayPal and when purchasing from US->GB. For clarification, you get charged the shipping in the total by the seller, then there is a separate fee by Pitney B...

how accepted offer

postage costs charged to bank account when I have money in my ebay balance

Why are my postage costs being charged to my bank account even when there is money in my ebay balance?

Resolved! Shipping 1 arrow.

Does it really cost over 20 dollars to ship one single 1 pound 32” x 2” x 2” packaged hunting arrow Parcel Select USPS ? That’s what it keeps coming up as when I try to list it. That’s crazy if true.

Resolved! Two separate purchases and payments, 3 days apart and seller combines items?

I made purchase on 6th of October made payment and postage ($19.00) My choice. Then on the 9th of October made another purchase and also paid postage ($19.00) Spent over $280 I did not ask the seller to combine items or even request any extra handlin...