Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Still Can't Understand - Is a large padded envelope with a 3x3x2 inch box considered irregular?

I have searched for days for the answer to my question...I've only listed 15 items, so hopefully I haven't lost my butt on shipping charges... If I have a say 8 x 6 inch padded envelope, with a 3x3x2 inch jewelry box inside, do I have to select "irre...

ESUS Tracking Issues

Why doesn't eBay let us know who the third party shipping company is that they use for their ESUS plain white envelope shipping option? Unless I have missed this information, as a buyer or seller once a purchase has been made I have never seen the tr...

Resolved! Mailing Coins Using Ebay Standard Envelopes

I purchased cardboard document mailers to ship souvenir coins via USPS. The mailers (with coins inserted) seem to meet all the width-length-thickness and weight criteria required to use the "Ebay Standard Envelope"-- which specifically lists coins as...

Shipping

Unable to get package to carrier due to icy roads, how do I let eBay and buyer know

Can I print USPS Scan form on 4x6 paper?

I use a thermal printer to print shipping labels, and my local postperson is getting tired of having to scan through each package every time. I would love to print them a scan form to make things much faster, but I only have a thermal printer, and I ...

Shipping

Unable to get package to carrier due to icy roads, how do I let eBay and buyer know

Resolved! When shipping labels are underpaid

I haven't been backcharged (yet) on shipping labels that may have weighed more than the postage I put on them so I've been saving my USPS dropoff receipts in the event I'm billed. But I'm wondering how long to save my receipts. My question for those ...

How to change the commit time to ship from SAME DAY to ONE DAY HANDLING.

I have 3 hours trying to find the way to change the commit time to ship from SAME DAY to ONE DAY HANDLING. I don't know why eBay hides easy tasks and make them so difficult to find. Please somebody help me step by step. I am an old person and not fam...

Resolved! international shipping turned off for some of same type product... why ??

they are in the same category. tupperware products i have someone asking why i wont ship to them and i cannot tell them why....

International Buyer - Two Orders (Cannot Invoice)

I had a buyer win two auctions, but he is international. I am getting an error message when I try to invoice him and combine shipping. Can I send both orders together and just upload the tracking number or do I need to send both orders seperately?

Resolved! What is the claim procedure for missing eBay standard envelope.

I understood that if an ESE goes missing that eBay would reimburse up to $10.00. If that is true what is the procedure? Bought on Jan 3, mailed Jan 4, with an estimated deliver Jan6-9, tracking shows arrived Austin Texas Jan 8. Nothing since. That wa...

Enphase Solar Battery and Processor

Hello, I recently sold a Battery and Microprocessor for a home solar system. 114lbs box is 34x22x11. since it has a lithium battery its UN3480. UPS and Fed Ex wont touch it and it was suggested to do LTL shipping. Im not sure how to go about that. Go...

Free shipping offer applied, but shipping charge shows at checkout

I have a promotion for free shipping for orders over $45 on all my listings. Recently I had a couple of buyers tell me that they are being charged for shipping at checkout for items that have this promotion. So I logged into another account to see if...

Customs clearance

Hi, I think I need some help. I ordered something from Australia and it arrived here in Czechia but it has been stuck in customs for 11 days so far. When I try to track the package with the czech postal service it says that and I quote "Communication...

Ebay scamming for shipping cost to the buyer

Ebay is over charging buyers on shipping cost and here is the proof. Cost is around $8.15-8.75 around the same as i was suppose to pay for the label out of my own pocket. Anyway around that cost is the actual cost but ebay charges the buyer around $3...