Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

ESUS Tracking Issues

Why doesn't eBay let us know who the third party shipping company is that they use for their ESUS plain white envelope shipping option? Unless I have missed this information, as a buyer or seller once a purchase has been made I have never seen the tr...

Resolved! Mailing Coins Using Ebay Standard Envelopes

I purchased cardboard document mailers to ship souvenir coins via USPS. The mailers (with coins inserted) seem to meet all the width-length-thickness and weight criteria required to use the "Ebay Standard Envelope"-- which specifically lists coins as...

Shipping

Unable to get package to carrier due to icy roads, how do I let eBay and buyer know

Can I print USPS Scan form on 4x6 paper?

I use a thermal printer to print shipping labels, and my local postperson is getting tired of having to scan through each package every time. I would love to print them a scan form to make things much faster, but I only have a thermal printer, and I ...

Shipping

Unable to get package to carrier due to icy roads, how do I let eBay and buyer know

Resolved! When shipping labels are underpaid

I haven't been backcharged (yet) on shipping labels that may have weighed more than the postage I put on them so I've been saving my USPS dropoff receipts in the event I'm billed. But I'm wondering how long to save my receipts. My question for those ...

International Buyer - Two Orders (Cannot Invoice)

I had a buyer win two auctions, but he is international. I am getting an error message when I try to invoice him and combine shipping. Can I send both orders together and just upload the tracking number or do I need to send both orders seperately?

Enphase Solar Battery and Processor

Hello, I recently sold a Battery and Microprocessor for a home solar system. 114lbs box is 34x22x11. since it has a lithium battery its UN3480. UPS and Fed Ex wont touch it and it was suggested to do LTL shipping. Im not sure how to go about that. Go...

Customs clearance

Hi, I think I need some help. I ordered something from Australia and it arrived here in Czechia but it has been stuck in customs for 11 days so far. When I try to track the package with the czech postal service it says that and I quote "Communication...

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Ebay scamming for shipping cost to the buyer

Ebay is over charging buyers on shipping cost and here is the proof. Cost is around $8.15-8.75 around the same as i was suppose to pay for the label out of my own pocket. Anyway around that cost is the actual cost but ebay charges the buyer around $3...

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