Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Calculate shipping

How to calculate shipping cost when creating posting

Resolved! Ebay shipping calculator has been way off for the last 6 months

For the last 6 months my estimated ebay shipping charges have been nearly double(not always- but a lot) and I was wondering if others are seeing the same thing.To clarify, when a buyer purchases an item from our store, the estimated shipping that the...

More fun....makes you scratch your head

Now keep in mind I do ship international...so.(my settings are correct)....if you look at ebays drop down box you will see the problem...I have noticed this cropping up more and more and buyers keep asking if I ship to their country? I usually respon...

UPS damage wants an eBay final bid form.

UPS is denying my damage claim based on I have not submitted a final bid form. This was a fixed price sale so I don't have that form. I see that other sellers are having the same problem. Can anyone help me straighten UPS out.

Items not arriving

Lately, things that I order on eBay from China are NOT arriving. It's been happening a lot lately, and I'm really getting sick of it. Things from everywhere else have been arriving. eBay should force Chinese sellers (or maybe all sellers) to offer an...

Resolved! Seller wants to handle a return off the eBay site

Is there a legit reason a seller might ask me to process a return not using the eBay system? I'm returning the item for a reason almost certainly not their fault, it was glassware and arrived broken. The seller has asked me not to use eBay's return p...

Resolved! Failed delivery attempts

Hello. Can you guys please advise me what to do? I am a new seller, sold the first item and it has already reached the destination city, but there were 2 unsuccessful attempts to deliver the parcel. Today will be the 3rd delivery attempt. What happen...

In correct item

I purchased an item and received the incorrect item. I do not know how to contact seller. Need help

Damaged item

I sold an item and purchased ups label directly from Ebay and when the customer received the item, they said it was damaged in shipping. How do I file a claim to get my money back for the damaged item?

I need some assistance.

EBay last week removed the shipping prices on almost every item I can look for, and only 5 to 8 at best have the normal shipping charges, everything else I have to ask for the seller to update the shipping quote. Does anyone know how to deal with thi...

Maximum items in one package

Hi, is it possible to set the maximum number of items sent in one package, under the same offer?Thanks

shipping choices

Why does it not give me the option to choose ebay standard shipping? It does not even give me the option to choose less than 1" in thickness. I enter 7x5x1 and to send 1 card I have to pay over $4 I dont even get the option to send first class. I und...

Thought I picked media but must have picked tourist

A little sarcasm - AND not ebay fault. As others have said/posted, we're had at least one shipment a month go tourist class for the last three, four months. Doesn't matter which service , media, ground or priority. We're in New Mexico [it's between a...

Resolved! How will you know if your combined shipping request is denied?

I requested combined shipping for some items. However shortly after I got the email asking me to pay. Does this mean the combined shipping request is denied? Or is it just an automated message

Shipping

I was charged $30 for USPS Priority shipping when I paid for my item. The seller printed a USPS Ground Advantage label and eBay notified me that my item had shipped. I contacted the seller about the slower shipping. The seller said they are not able ...