Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping

I listed an item as free shipping to Usaa only excluding Hawaii Alaska and Puerto Rico and to email me with the shipping cost to anyone of those three places in Puerto Rico. Bought my item without contacting me about the extra charge for Puerto Rico....

eBay calculating UPS shipping amount incorrectly (low)

We have orders from the weekend for which the amount the customer paid for UPS shipping appears to be incorrect (low). For example, one item (272474256433) shows UPS Ground rates of $13-$100+. (When I edit the item to see how shipping is set up.) The...

unused shipping labels

I have unused shipping labels and want to see if there is a way to get reimbursed after the 5 day cut off ebay has. One is from a item that was cancelled after I bought the shipping label and I didnt realize that it would not automatically cancel wit...

Resolved! The Option to select shipping method standard and then to choose flat rate or calculated disappeared

When creating a new listing, I typically select the standard shipping option and then select either flat rate for all buyers or calculated shipping based on buyer location. Today, it magically disappeared and I cannot find out how to get it back. Has...

Package delivered to USPS HUmble Tx on Jan 18th. When will it arr Glendale Ill ?

Tracking shows still in Humble as at Feb 7th. When will it arrive in Glendale for International Shipping ?

Tried to contact seller after a security message, but he's not available on Ebay and took vacations.

Hi, last october i've purchased an item on pre sale with estimated arrival date at mid february. Today i've received an email from Ebay about protect my account because i've "had in touch with the seller"... i wrote him about this issue but i've noti...

UPS lost package. They are saying Ebay has to start insurance investigation not me (shipper)

Can someone please help me with this. I sold a $260 item via UPS Ground using Ebay Shipping tools to print UPS label. This package is deemed lost by UPS. When I called UPS to start an investigation, they are saying since I used Ebay Shipping service,...

UPS rate increase - DOUBLE WHAMMY

On Saturday, and then again today, I pulled the UPS prices for 2 packages to see the change in rates. One to the east coast and one to the west. eBay doesn’t print the list price on the labels page, only the net cost to you and the amount of the disc...

Shipping Sewing Patterns

Hello everyone!With it being 2024 now and USPS changed things, how does everyone ship sewing patterns? I'm pretty new to selling and new to selling patterns (which I have a million of!). I know they are not media mail, but can we choose First Class L...

Voiding a label that I paid for and how to get a new shipping label

How do I get a new shipping label because I voided one

What kind of calendar does Ebay use?

Just now, today, 4/9, I had an auction close. This is part of the email I got from Ebay.................it’s time to pack up your item and ship it out. You selected 3 days handling time, so make sure you send it by Thu, Apr 14, 2022.Uh, what am I mis...

Resolved! New USPS Dim Shipping is a bait and switch nightmare

I never worried about the box size as long as my item was not going to need an oversized box. Things that were not oversized were shipped based on weight. So simple. I use all kinds of boxes and never know what I will have on hand when something sell...

Resolved! Media Mail Shipping for Sewing Patterns?

Did I hear correctly on the Ebay For Business Podcast late 2022 that sewing patterns may now be shipped via Media Mail? Not finding this on the website and want to make sure, but I am pretty certain I heard Griff and Brian mention that... Thanks!

Sales taxes

Why does ebay charge North Carolina sales taxes on shipping costs?

eBay changes my shipping parameters when I list an item.

Scenario: I create a new listing for an item. I enter the shipping parameters for the boxed item: weight and the three dimensions. I then select Ground Advantage for shipping choice #1 and FedEx Ground/Home Delivery for option #2. I save the listing ...