Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Special postage rates for sports cards shipments

Several months ago E-Bay negotiated low shipping rates for sports cards. It was restricted to 1, 2 or 3 cards only and required a special non bubble mailer envelope. I'm pleased to use this service because people don't want to pay over $3.00 postage ...

USPS delivery issues already started

Just a friendly note to sellers. The Detroit USPS distribution hub appears to already be having issues. I am in Ohio. USPS closed the Toledo hub closest to me years ago so all of my shipped items land at the Detroit hub for distribution. (Even those ...

User avatar by Rockstar
  • 353 Views
  • 5 replies
  • 0 helpful

USPS Packages Making a U-Turn

Past couple of weeks I have had two packages via USPS Ground Advantage make a U-Turn mid transit to destination, I live in southern NJ and most of my items go by way of Philadelphia. One was in transit to Washington state and just before it almost ar...

User avatar by Trailblazer
  • 123 Views
  • 0 replies
  • 0 helpful

shipping

just sold a item what do i do about shipping freight its a engine

Ebay international shipping

I just sold an item on ebay through ebay international shipping. It says to ship it to ebay international shipping hub and they ship it to the buyer. This is a first time I am doing it. Has anyone shipped a sold item to this address:6001 E Slauson Av...

User avatar by Pathfinder
  • 1243 Views
  • 2 replies
  • 2 helpful

Buyer received refund and item. Ebay says too bad you lose.

I recently had an item that was purchased from Germany. I shipped the item within one business day as required. After a few weeks the buyer filed a claim because the item hadn't been received. I ended up losing the claim and the buyer received a full...

Customer chose local pickup somehow

A customer used the BIN option and paid for an item of mine, but somehow he chose local pickup. What is the best/easiest way to make it so I can print a shipping label and send it to him. He is not local by any means. Am I better off canceling the sa...

User avatar by Thrill-Seeker
  • 115 Views
  • 4 replies
  • 0 helpful

Media Mail Shipping no longer avaiable for Action Figures?

Was there a recent change where Media Mail is no longer an option for the Action Figure category? It looks like all of my active Action Figure listings have been changed to Standard Shipping. This is significant as I have been covering the shipping c...

User avatar by Adventurer
  • 513 Views
  • 12 replies
  • 0 helpful

Shipping to the EU, France & Germany with EIS

With the introduction of the new Package recycling laws in the EU, Germany & France if a buyer buys something from me and it is shipped through the EIS shipping program does the seller (me) need a LUCID number or is that eBay's responsibility since t...

Tracking shipments delays this week?

Some sellers started mentioning delays in tracking on eBay.So of course I decided to see my packages with tracking.I have an item that was supposed to be delivered yesterday Priority and per eBay it has not. And checking also with the USPS site it ha...

shipping wrong address

i sold a item and it was to puerto rico but when i go to buy label and print it say It was not possible to generate the label. This address was not found in this city....ive already tried to contact the buyer but no responce and there are no help iss...

Live Agent

My buyer was charged postage due by the USPS, almost double what they had already paid, and should not have been. How do I contact a live person at eBay, instead of the automated system that keeps telling me the same thing, not at all applicable to w...

User avatar by Explorer
  • 201 Views
  • 8 replies
  • 0 helpful
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