Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! usps shipping charges

Typical newby here, I sold a $783.00 item, eBay set shipping at $13.20. I was required to have a signature and I thought insurance was prudent. total was $22.37 a difference of $9.17. Do I have to eat the difference? I will charge more for shipping i...

User avatar by Rising Star
  • 221 Views
  • 6 replies
  • 0 helpful

How do I find out the USPS options in a new city?

Where I live right now the post office front door is open 24 hours and I can drop off a small package by opening a small door and placing the package in there. There are two other locations, a grocery and a pharmacy, that have mailing stations. From ...

User avatar by Trailblazer
  • 133 Views
  • 1 replies
  • 0 helpful

eBay International Shipping rate tables??

With the recent postal change, eBay now uses both weight and dimensions for shipping rates to customers. Alas, we've never entered dimensions (on eBay, we do have in our own database). I figured out how best to handle this domestically, however this ...

User avatar by Adventurer
  • 1392 Views
  • 9 replies
  • 0 helpful

Shipping?

It always gives a long shipping deadline on ebay..i want to change to 3- days..with same day shipping..how can i do that?

Resolved! Shipping to Hawaii excluded.

I have Hawaii excluded in my shipping preference but someone from Hawaii won an item I had up for auction and I am not sure what to do. Do I ship it or contact the buyer and let him know I don't ship to Hawaii and refund the buyer. This is first time...

User avatar by Adventurer
  • 449 Views
  • 8 replies
  • 0 helpful

eBay Global Shipping not resolving customs issue

I purchased an item from the UK to be shipped to the US through the global shipping program. The item is stuck in US customs because one form is missing. UPS, the US carrier, has reached out twice to resolve with no response. I have contacted eBay th...

Buyer started not received case

I sold a jacket to a customer overseas. I paid the hefty shipping cost, advertisement fee and eBay fee. It arrived on-time, they attempted to deliver it and collect customs from the customer without success. The customer filed a claim that he didn't ...

User avatar by Explorer
  • 76 Views
  • 1 replies
  • 0 helpful

Shipping multiple boxes

I am selling something that requires shipping in 2 boxes. How do I add the weight and size to the shipping cost?

User avatar by Explorer
  • 301 Views
  • 8 replies
  • 0 helpful

My package is stuck in Mamphis, TN

Hello, Usually I send all of my packages from Egypt to the US using FedEx. However, I'm currently facing an issue with my latest order. Upon checking the FedEx tracking number, I noticed that the last update was on January 18th, stating that the pack...

Checking the Status of a Voided Shipping Label

If you want to check the status of a void request for a shipping label or just confirm that the void request went through then you have to do it on the actual eBay website. You can’t check the status of the voided label through the eBay app.

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