Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Weird usps tracking. PNEUMATEK LLC?

So I apprehensively bought something from a new seller with only 2 feedback points. I bought some Christmas LED lights and specifically made sure the seller's item was based in the US. I bought and paid for. I didn't receive any tracking info for a f...

What does "PACKAGE RESEARCH CASE CLOSED" mean?

I have a very patient buyer in Sarasota, Florida. Hasn't even filed a INR yet but i have built a good rapport with him. Purchase date: 4-14Ship date: 4-15Estimated delivery date: 4-21I initiated a package trace on: 4-27It says "case closed" on: 4-29W...

shipping

Would someone be able to explain shipping for me. I have tried chat two times but still confused. I get free shipping I can just make my own label but I am very confused about ebay shipping. If I have listed my item with shipping to be paid by the bu...

Need help understanding the math and logic between my cost to ship an item internationally.

Pretty much the title. I recently got a sell for international shipping. I allowed the option to sell international not thinking much of it. I put in the dimensions and weight of the package thinking it wouldn’t cost much, however I saw that if I wan...

Lost shipment

I sold an item and the postal mail track number says delivered but the customer says he did not receive it, what to do in this case, could someone help me?

eBay Delivery Services keeps on delivering my packages to the wrong address

I have made a handful of purchases over the last few weeks. All of the packages have been shipped through "eBay Delivery Services". On three consecutive occasions, the order has been marked as "Delivered" to my home address, but none have been receiv...

How to get individual shipping labels for multiple items sold

I recently sold four (4) items 12.5lbs each in which I removed my previous 'combine shipping costs' , as I was not going to put them all in one box but ship 4 individual packages. When the buyer's payment came in with shipping costs the total weight ...

Problem with Global Shipping not showing as option on new listings

Has anyone had any issues lately with global shipping not showing up when listing an item? This happened to me on my last two items I listed. I checked my settings and the on the listing, the checkbox for global shipping is checked. When I go to the ...

Accidentally hit pdf instead of QR code

Is there a way to get a QR code for this label without voiding it, waiting for refund and purchasing another? Or should I just go find a place to print this label? Thanks for advice I’m new and always love to learn the hard way lol!

I needed ebays help with a return could possibly be fraud account no human help to sellers

I needed ebays help with a return could possibly be fraud account no human help to sellers just continually got assistant robot computer help? I could not reach a person i had a question about an old not delivered package buyer had some strange diffe...

Resolved! Voided Shipping label

Can someone tell me how do I get my money back for a voided shipping label? I Voided it on 1/24. I should have my refund by now right? This is so crazy. I can't call Customer Service. Where did they go????

Question regarding slow shipping and ebay insurance / mailing label

My son and I sell trading cards; the eBay shipping and printing labels are excellent. the .64 cent option - wonderful for cards. I also sent a few ups ground advantage; they were over 20 dollars, and I did this because I feel it is the right way to s...

Shipping Tables for International Sellers

Current Shipping tables doesn't offer the seller the ability to classify the type of service offered and hence is creating great misunderstanding between the seller and the buyer wrong expectations. It would be great change if eBay technology team mo...

Ive sold these shoes and in the description i stated theres no original box but the buyer wants box

He's already payed for the shoes. In the description I stated that there is no box and now he wants the box when I'm about to drop the shoes off at the department with no shoe box. The shoes are packaged with cardboard into a box, protected but no or...

Lost Item Claim with UPS (bought shipping label through Ebay)

I am a seller, I sold an item and bought the UPS shipping label through Ebay. UPS lost the item. File a claim. First I could not file the claim because UPS considers EBay the shipper since they have the account with UPS. I finally figured out how to ...