Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

New seller: Concern about shipping cost

I'm a new seller on eBay and I've just sold my first item at auction. I have a few concerns about how to ship and the costs associated with it, however. I know that the shipping fees that a buyer pays for an item goes directly into your account if it...

eBay Standard Envelope $.63 doesn't exist according to the PO

We have been on ebay for almost 24 years. Our Post Office said there is no such, "eBay Standard Envelope shipping for $.63" .... every one under 1oz are pulled and sent back to us for additional postage of $.40. We have called ebay several times over...

FedEx

I have read previous posts about missing parcels ! I dropped my fed ex parcel to the designated drop off location , obtained receipt but on tracking it states still at drop off point . I went to the store and they confirmed it was picked up earlier t...

ebay International Shipping down?

I've been trying to purchase a $147 label for an item I sold to a buyer in Chile. I keep getting an error that "Something is wrong" "Try again later" I was able to get a phone call from an ebay rep who created an IT ticket. Other than that he did not...

Why has a lot of sellers raised their shipping prices on ittems 4 oz or less? Shipping is expensivey

I've been a seller on Ebay for years and it seems everyone has raised their shipping on items 4 oz or less. When I sell something at 4 oz or less it seems the customer is getting our shipping discount. Please enlighten me on this. Thanks!

Packaging costs included in shipping costs

Can packaging costs be included with shipping costs

UPS Label bought from eBay - Tracking says Damage Reported

Hey Everyone, Thank you for taking your time to read this post, I am at a point where I am not sure what to do. So I have sold a few things on FB and eBay, but this is the 1st time its happened. Everything went well with the sale, the buyer and I wer...

eBay overcharging on shipped items???

I recently shipped out a toy that weights from UPS 3lbs 3.1oz. It was going to the east coast and I inputted 1lb more than it weighed and the correct dimensions. I was charged $15. Then 10 days later I get a charge for the difference it cost to ship ...

Extra hipping charges

Anyone else received notices about extra shipping charges through Fed-Ex? I printed off 2 separate labels with FedEx Ground with exact weight and dimensions and had to pay an extra $34.60 - The weight of both Items were under 2 lbs. and FedEx added a...

Buyer returned an item and the carrier lists the package as damaged in tracking

In short, I've sold an item and I do not have returns enabled, but had to accept this one since the buyer said that the item is defective. The package has been on the way to me for 2 days and all of the sudden today the shipment tracking says that th...

Combining Shipping on Multiple evtn Codes

A single buyer purchased 2 items from me, but eBay has generated a different evtn number for each item. Normally I would combine shipping on these items, but I cannot. The option is grayed out. Is there a way to combine shipping on these? I'd really ...

USPS shipping insurance question.

Does having an item damaged in shipping returned to me void the USPS insurance?

Shipping label

Looking for my eBay shipping label purchased now ready to print can’t find them anywhere, should be easier!!!!!

eBay’s international shipping is trash - seller beware

I used eBay’s international shipping and bought the label through them. They don’t specify who the service is. My first only and last international sale has had no tracking update since august 12 (it’s September 26 now). The buyer has won their claim...

Ebay vault withdrawal

I had a card stored in the vault that I recently withdrew. After 2 days I received tracking info showing the item coming from California. I thought the vault was in Delaware. Does ebay resend the card to get reauthenticated? Seems like a waste of del...