Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Isreal Shipping

I have a client in Israel. I have tried to add Israel to shipping, but it won't go through. What re my options to keep this sale?

eBay Standard Envelope Tracking Number's

For the 4th time this month, I have had to respond to another buyer who has not received their trading card. This is ridiculous. I have had problems about once a month in the past. It is getting worse than ever now. I am NOT the Post Office, I sold t...

Resolved! Buyers consistently paying too much for shipping

For about the last half dozen sales, buyers are paying me 50-100% more for shipping than is required. In the end I inform Buyer of a better rate, switch ship service & issue Buyer's account a refund. Of course they're thankful. While I want to offer ...

Why can't cost be calculated on a Flat Rate box?

When I want to choose a USPS Flat Rate Box of a specific size (for example- Small), as a shipping option, eBay comes back with "Shipping cost cannot be calculated. Please enter a valid ZIP Code." Why can't eBay calculate the shipping cost on a Flat R...

User avatar by Adventurer
  • 264 Views
  • 11 replies
  • 0 helpful

Seller says he needs my drivers license ID # and phone # to ship

So I purchased a really nice denim jacket from a person selling in Peru, and after some back and forth about the product the seller said that I needed to provide him with a drivers license ID number and phone number so he could ship. This was odd sin...

New seller: Concern about shipping cost

I'm a new seller on eBay and I've just sold my first item at auction. I have a few concerns about how to ship and the costs associated with it, however. I know that the shipping fees that a buyer pays for an item goes directly into your account if it...

User avatar by Rising Star
  • 107 Views
  • 2 replies
  • 0 helpful

FedEx

I have read previous posts about missing parcels ! I dropped my fed ex parcel to the designated drop off location , obtained receipt but on tracking it states still at drop off point . I went to the store and they confirmed it was picked up earlier t...

User avatar by Explorer
  • 74 Views
  • 1 replies
  • 0 helpful

ebay International Shipping down?

I've been trying to purchase a $147 label for an item I sold to a buyer in Chile. I keep getting an error that "Something is wrong" "Try again later" I was able to get a phone call from an ebay rep who created an IT ticket. Other than that he did not...

eBay overcharging on shipped items???

I recently shipped out a toy that weights from UPS 3lbs 3.1oz. It was going to the east coast and I inputted 1lb more than it weighed and the correct dimensions. I was charged $15. Then 10 days later I get a charge for the difference it cost to ship ...

Extra hipping charges

Anyone else received notices about extra shipping charges through Fed-Ex? I printed off 2 separate labels with FedEx Ground with exact weight and dimensions and had to pay an extra $34.60 - The weight of both Items were under 2 lbs. and FedEx added a...

User avatar by Adventurer
  • 114 Views
  • 4 replies
  • 0 helpful
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