Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Is USPS losing more packages than ever?

I can't remember USPS losing a single package in the last 10 years BUT they have lost about 10 of mine in the last 3-4 months. So far one has shown up 2 months late after I replaced the item. Others I have replace didn't have tracking so I guess I'll...

Dropshipping

I am currently an Ebay reseller. I use a bank account for receiving payments for goods sold and for paying sellers fees. I want to begin dropshipping on ebay using CJ dropshipping and have registered with Payoneer. However when I go into the payments...

Trying to find out what happened to my purchase

Resolved! Tracking My Russian Post Package Arrived At In Turkey IST Carrier

Hi There! So I Got My Russian Federation Post Package Shipped On May 10TH 2023, It Went Through To Saint Petersburg Russia and Right Now On August 26TH 2023, I Checked The Tracking For My Russian Post It's Now In Turkey, IST Carrier Processing, Uplif...

Buyer says item shows as delivered but he didn't receive it. I have the tracking number.

Buyer replied by email thru eBay that an item he purchased shows delivered but he didn't receive it. The item was shipped USPS Priority Mail. How can I help the buyer,

Resolved! Another return....

Got another return today...average return is probably one every two weeks. Is anyone else getting as many returns like this?Buyers never get back to me...usually.I did get one buyer contact me that he is "not deceased" last week. And purchased more s...

Resolved! Why is ebay not letting me choose USPS as my shipping method when that's the way the item was listed

I chose USPS First Class shipping when I listed my item but now ebay will not permit me to choose that option.

Shipped item a long time ago but accidentally marked item as not shipped

Hello, I have been having an issue with a missing USPS parcel. I shipped item on February 25th. It seems to have gone missing. I've been having to keep checking the item and it's tracking. Somehow I think I accidentally clicked on the Mark Not Shippe...

Resolved! DHL says delivered but no package

Tracking indicated that our package was delivered, but it was not. We live in a rural area and have a long driveway so sometimes packages are left at the end so we were not initially concerned. After we confirmed that there was no package we contacte...

Shipping

Is anyone else having issues with the post office ? This week alone I have had 5 issues with them. One of them I sold a necklace to a buyer in Texas and I shipped it on March 1 it says it was delivered on March 2 and when i checked the tracking numbe...

Sold Item, Printed Label, Wrong Shipping

I sold a 32g tin of KIWI shoe polish yesterday. When packaging item for shipping today I realized it was set up for eBay Standard Envelope and the buyer paid $1.11 for shipping . While the item is within the weight tolerance, it is 3/4" thick. I can'...

IOSS VAT Issue UK

I am in the UK and bought something from South Korea and was charged VAT by eBay at point of sale. When the item arrived I was charged VAT again. I raised this with eBay and am getting a refund, they tell me the seller did not supply the IOSS informa...

Mail delivery problems? Always do this first.

Always go online and open a missing, lost, or delivery issue case at USPS.COM. By doing so you create a record of your problem. It also lets the USPS know where they need help and where to send resources, especially if they receive many of the same p...

shipping label purchased was wrong, needing to delete and get refund

I purchased a shipping label through eBay but wasn't right. How can I get that label deleted and refused??

International shipping item exceeds eBay weight?

I have an offer from Saudi Arabia on an item that exceeds 44 pounds. Will weigh even more once crated. The item has free USA shipping. I would like to try to deal with the buyer but have no idea how to figure out or add additional shipping since it i...