Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Shipping changed after item sold

I recently put some token/coins for sale and I was given the option of first class mail for the 1 and 2 oz weight . The envelope was a standard 6x9 and I put .25 thickness. After Item sold the shipping changed to 1 inch think and shipping had been ch...

Shipping to Brazil

I have a potential buyer (they have not paid yet) and apparently they just open their account with Ebay. I sent a message requesting payment or their confirmation that they are no longer interested in the item. They finally have responded and they wa...

Purchased from another supplier/Tracking already used

Hello: I shipped an item from another supplier to ship to a customer. Because the tracking states, already used, is there any way I can add it? Thanks!

Shipping address not recognized by USPS

Address provided by buyer isn't recognized by USPS. The address is valid on Google Maps (Street View), showing the residence and street number on it. Image was taken August 2019.Postal clerk said they occasionally get unrecognized addresses, and that...

Shipping to freight forwarder ?

Two separate accounts just purchased over 1k + of apple products from me. They are both using similar names, such as ( real life name Ivan Simon**a ) eBay username bioSh**p, with the other being ( real life name Nataliia Zoloto*****a ) eBay username ...

Canceling a label, then combining multiple orders into one shipment with insurance

I can't seem to find a thread that addresses this insurance issue. I know how to cancel labels, but I want to be sure that once I cancel order 1, I will be able to combine it with orders 2 and 3 in a way that I can insure the shipment for the total v...

Ebay did not refund me

I ordered a Dewalt Saw zall last July. It was never even shipped. I reported it to Ebay and instead of refunding me, they closed the case without resolving anything, because no contact was made. I was in the hospital for three months and did not resp...

Excluding Shipping Countries

Hi. I want to ask if i am selling an item on ebay and if i want to ship the item only to US what are the countries that i should exclude in the exclude countries list while i am creating the listing. Please assist me on this? Thank You!

Resolved! sold an item $205.00 I PAY SHIPPn. seller fee -$27.46 Plus -$4.74 shipping label. Why? I pay to ship

In my auction I say that I pay shipping So why does ebay deduct shipping fee of $4.74 when I pay for it, not the buyer $205.00 - 27.46-4.74= $172.80 pay out.

customs

I stay in Greece if I buy a radio from AmericaCould you please tell me what it is? ( VAT ) if i pay them, i have to pay again Customs when i receive it? in GREECE? Thanks

Provided tracking number doesn't exist and the seller doesn't reply to my msgs

Hello all, one week ago I've made a purchase , the seller provided me with a tracking number so I felt calm about the order. But a couple of days has passed and until now I can't check what's the status of the shipping because it seems the number doe...

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Captura de Pantalla 2021-12-04 a la(s) 14.55.12.png

Combining shipping on an auction I’ve already won and a best offer buy it now listing

Hi! I’ve already won an auction from a seller. They have a buy it now listing that accepts offers. Is there a way for me to make an offer while also requesting combined shipping? My understanding is that if I make an offer, eBay automatically charges...

International shipping question

I’m in Michigan and sold an item to Canada with a sale price of $750.00. When I created the listing I put in the box dimensions of 5”x13”x18”. The buyer selected a usps envelope as shipment method and paid for that. It’s less than the price to ship i...

I need a WiFi enabled wireless from my notebook computer shipping label printer

HELP PLEASEI need a WiFi enabled wireless from my notebook computer shipping label printer. Not blue tooth and not wired. Need to print 4" labels for ebay shipping.Please help me make a good choice.Larry

Selling

Sold a Xbox One digital video game code. Buyer paid and asked if I can send him the code so that they don't have to wait for the mail. I would of course still ship the code through USPS in any case, that way I would have tracking to show it was shipp...