Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I have a package order from ebay been there 2 weeks a amall smoker

Smoker grill

Resolved! Fed Ex Tracking (Dates and Time) on eBay Link Possible TECH Error?

Hello eBay Community,Fed Ex shipments sent in the last 6 days are posting unusual dates and/or time on the eBay tracking link.An example would be package delivered today, April 10 at 6:23 p.m. in Kent, Washington State. Kent is 40 miles away from my ...

UPS Ground Rate

Has anyone noticed that the UPS Ground rates on Ebay Labels has decreased? I didn't see a notice. Also, I do not use Pirate Ship but I do lok at them for comparison and their rates are still higher. I'm hoping not a glitch and will later find out we'...

Resolved! Try explaining this one

Wake up today yayyy I’m getting a deposite from eBay . Go look half of what I expected get on eBay 6 of 6 packages all has $20 of underlaid shipping. Now I ship usps I look at what I put in on eBay but between me weighing them at home and usps weighi...

I need help asking ebay to step in

I sold a large breakable item for $300 and shipped it via UPS. I painstakingly packed the item and UPS does not dispute this via the photos I provided to them. This took place in August 2023, and it broke in shipping (my mistake may have been writing...

Package returned unclaimed after the buyer already tried to refund

Hello! I sold an item late February and it was sent internationally from Germany to Canada.I shipped it the next day. A day after that, when the shipping confirmation was already out, the buyer attempted to cancel the purchase with the reasoning of "...

Buyer Wants to Send Prepaid Shipper

Hi, I have a buyer who wants to send me a prepaid express shipper to ship their item, instead of the USPS ground I was going to use for the shipping (free shipping). Is that even allowed? They want me email address. I told them I don't think ebay all...

Erroneous Fedex charges have not been credited.

I was charged over $200 for packages be under the weight I put in the shipping label. Ebay said these charges would be credited back to me in 5 days. Not only did that not happen but more charges came through. Again, I know for a fact these are erron...

Still No FedEx credits!

Had two messages over the last few weeks. LISTS of FedEx upcharges. eBay is on here saying mistake, we will credit.Still NO credits!And today...the mystery continues....another upcharge.I said package weight was 21 lbs.Fed corrected that and said it ...

Resolved! FedEx charges in excess refunded by eBay?

Due to a FedEx invoicing issue --- according to eBay -- we should be refunded the excess charges we were charged last week on packages. I only had one but had to pay another $11.33 -- has anyone been refunded the excess charged yet??

shipping price on label

I am trying to find where you can have the price of the label removed from the physical label. I clicked something to show it and now i cant figure out how to remove it.

Resolved! USPS ESUS Tracking - Postage Due

I do not know what is going on, but over the last week I have received 15+ ESUS envelopes with postage due from USPS. Most of the postage due is for an additional $4.25, like they had full tracking. There is no tracking available at all for these pac...

Unable to Select Standard Envelope for Trading Cards under $20

First time Seller Could someone tell me why I can't print out the label for Standard Envelope for Trading Cards under $20? I believe I had the correct categories selected. The shipping option in the listing was Standard Envelope for Trading Cards und...

how can I reprint a shipping label that was lost

lost shipping label how do I reprint a new one

BLUECARE EXPRESS IS A SCAM!

I have just been scammed by this so-called courier who claims to have delivered my package to me yesterday and claims that I signed for it. I HAVE NOT RECIEVED THIS PACKAGE AND I HAVE NOT SIGNED FOR IT EITHER! There doesnt seem to be any recourse via...