Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Bad Delivery Service

On Apr 19, 2024 I have placed an order and the Seller had delivered the item to Ebay Hub since Apr 26, 2024. Since then and till now May 17, 2024 the item is in Melrose Park, IL, US !!! Why holding the item? Is there a reason? Can someone from ebay s...

Seller charged for UPS shipping option but shipping USPS

Good Day. Not so good day for me.... I purchased some shrimp from a seller. I shopped around quite a lot to find one that had UPS shipping as these were live shrimp and the Post Office (USPS) does not deliver fast enough or deliver to my door. I paid...

Item arrived at hub, but still no update after 1 week

I would like to know if anyone knows how much is the average delay when it reaches this state, since it has been like this since April 3 and still not updated, the estimated date is between April 18 and May 1, should I worry or is it normal?

Aquiline Shipping Ongoing Fraud

I'm not the only one reporting on this. I see accounts going back to 2022 with the same issue concerning Israel sellers presenting as being in the US and never receiving the product ordered via Aquiline shipping. The '22 post said ebay was aware of t...

Somebody please help if you know anything

i sold a pair of shoes and shipped them to the authentication place in moonachie new jersey. they arrived at there on september 25th and they still have not shipped the shoes to the buyer. the buyer has opened a claim that they havent received the sh...

USPS destroyed an item shipped with Ground Advantage confused on how to do a claim

I shipped a portable record player and the buyer said it was broken on arrival even though I thoroughly padded everything. So Ground Advantage is supposed to automatically cover $100 in damage (without additional insurance purchased)? Then also based...

Resolved! Mailing with tracking numbers

Is there a way to send a standard size envelope that would have a tracking number on it? I want to sell about a 100 coins and do not think setting up a store account would justify my one time need. Thanks

Particular label availability?

I was not sure how to title these issues that came up accordingly and I'll describe it to the best I of my ability.I usually sell mostly trading cards and the process is very simple. If the listing is 20 and under it can be shipped via the ebay stand...

shipping a pickup order

Hi thereHow to ship items were paid for pick up?I really appreciate for some helpThank you!

ESPERANDO UN ARTÍCULO DESDE EL 4 DE FEBRERO Y HOY ES 16 DE MAYO

Fecha del pedido: 04 feb 2024 Total del pedido: USD26,50 N.º de pedido: 07-11143-16044No lo puedo entender, después de más de tres meses y sin recibir el artículo, también pagado hace 3 meses. ¿Cómo puedo poner una reclamación o contactar con ebay?

USPS: Delivered to Agent/Tendered to Military Agent for Final Delivery?

Hello,I've been a regular seller for a few years now, and had little to no problems shipping with USPS until recently. Starting a couple months back, several items I've shipped with USPS have showed "Delivered" followed by an unusual tracking update:...

Shipping to New Zealand

I am having problems shipping to New Zealand. Could anyone share a clue on how to do it? EBay International Shipping does not seem to work, and there are forms to do it from the Post Office, and the shipment is not insured. Any hints are appreciated....

Seller not responding

Hey guys! I'm a new ebuyer brand new! And I already have fear I've read the terms and conditions of estimated delivery, but the days keep moving, yesterday it was Thursday-monday then it was friday-wensday but he hasn't sent the item and he won't rep...

Part of my packadge didnt cone

I ordered 5 yugioh mystery bundles but recieved only 3.The item was sent from USA to Croatia.It was handled by many delivery services. I have a tracking number but it redirects me to DHL tracking, they got my packadge in USA on MAY 1st but before tga...

Resolved! Charge for Ebay eIS program

Good morning! I do NO international shipping but am happy to serve the eIS program. Sold 15 oz item (boxed) to a seller and the shipping label shows eIS to Glendale Heights, IL . Okay. I put under $10.00 postage, priority USPS, but eBay charged buyer...