Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

eBay Global Shipping not resolving customs issue

I purchased an item from the UK to be shipped to the US through the global shipping program. The item is stuck in US customs because one form is missing. UPS, the US carrier, has reached out twice to resolve with no response. I have contacted eBay th...

Buyer started not received case

I sold a jacket to a customer overseas. I paid the hefty shipping cost, advertisement fee and eBay fee. It arrived on-time, they attempted to deliver it and collect customs from the customer without success. The customer filed a claim that he didn't ...

Shipping multiple boxes

I am selling something that requires shipping in 2 boxes. How do I add the weight and size to the shipping cost?

My package is stuck in Mamphis, TN

Hello, Usually I send all of my packages from Egypt to the US using FedEx. However, I'm currently facing an issue with my latest order. Upon checking the FedEx tracking number, I noticed that the last update was on January 18th, stating that the pack...

Resolved! Can Seller's Make The Shipping Calculator Quote eBay Rates Instead of In-Store Rates?

I'd like to make my listing more appealing by quoting the calculated eBay shipping rates to the Buyer instead of the calculated In-Store rates. Is there a way to do that?

Checking the Status of a Voided Shipping Label

If you want to check the status of a void request for a shipping label or just confirm that the void request went through then you have to do it on the actual eBay website. You can’t check the status of the voided label through the eBay app.

shipping to X in search, then looking at each item it says "does not ship to X"

so I live in Israel. some may not want to ship here. but why when I search, it brings up items that after clicking those items it says "does not ship to" ? mine is set to show shipping to my country. just dont show it then. theres no use to show me i...

Could we get more granularity in the First Class International destinations country list please?

I want to offer First Class International shipping to all my buyers in *all* the countries that support the Electronic USPS Delivery Confirmation for First Class. But eBay only explicitly specifies these destination countries for First Class Internat...

USPS

Is anybody having problems with USPS ? I am having alot of problems with lost or missing mail. Tracking shows package will be late for delivery with no follow up.

Resolved! Shipping option changed from Media mail (Customer selected) to Priority Mail Flat Rate Envelope

I got an email from eBay yesterday and the buyer had selected Media Mail as the shipping option. It was for some 3.5" floppies. When I went to print the shipper, it showed that Media Mail was the Buyers preferance, but it was greyed out, and Priority...

USPS Damaged Item Insurance

Is this happening to anyone else?? First of all, I'm very thankful that I don't have many of these issues of items damaged during transit. The customer notifies me of damaged items. The customer sends pictures of damaged items and shipping contents. ...

Can't find the shipping preferences page

https://imgur.com/a/SeE3T5c I want to apply for the international shipping program, but I can't find the shipping preferences page.

Why does Ebay Recommend Priority Mail over Ground Advantage?

I know Priority Mail is likely to be quicker, but the cost is usually a few dollars more. My experience is that most buyers want the item for as cheap as possible. Now, that Ground Advantage comes with $100 insurance, it seems like the best shipping ...

what is the cheapest way to ship 1020 Seed Starting Trays Flats 10"x20

Hello,Have a quick question about shipping on the following item, how to ship the cheapest way to ship 1020 Seed Starting Trays Flats 10"x20Thanks

Resolved! Mail and packages being stolen out of my mailbox

I live in a rural area. We have our mailbox groups at the corner of dirt roads and a paved road. There are about 10 or so mailboxes in the area. I had three packages stolen from my mailbox. One of those packages was a return from a customer. USPS sho...