Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

International Shipping Clarity for Sellers

eBay, Please clarify the settings sellers should use to utilize eBay International Shipping (eIS). I have a potential buyer in the UK who said my eBay listing indicated I would not ship a model train locomotive (I'm assuming the UK will allow the imp...

Resolved! can i ship only to the lower 48 states

Is there a way to have auctions that only ship to the lower 48 states?

Seller refusing to ship

The seller is aking for qr codeI do not know where to get it and find noneebay is hard to contact anyone - there is no customer serviceCan you call me atleast?

Need to speak to customer service

Please need to speak to customer service could they call or can I get a number to contact live agent

INR help needed again - how long until I am forced to refund? process unclear to me

First INR that I have had that has not been delivered. I've tried researching on my own and cannot find an answer. I have another thread where I received help, but unfortunately, the INR has not been resolved and I need more help. Buyer paid 5/12I sh...

1 DAY HANDLE TIME

I'm in Ohio and sold a large rug just after midnight. Buyer paid just after midnight. Why does the time show 9:30 pm ( California Ebay time ) for the payment and that I have to ship it yet today? I should have 24 hours from when the payment was made.

mixup order

There is a problem with my order . What happened is I ordered an item from a eBay seller in Bangkok. Some other person got an item not from eBay from Bangkok too.in the sorting facility in Hawthorne, CALIF. this place Printed new labels placed it ove...

$71 to mail a...PILLOW!?!?!?

Boy, did I Misjudge! I just sold an oversized decorative pillow...a 1970s Wizard of Oz one...and thought I would just charge a Flat $15--how much could a Pillow cost to mail?! $71!!!!!????? I am Tempted to try a Vacuum Bag, but Don't want to Ruin thi...

Ebay International Shipping and Slow/NO sales

Before I was switched to Ebay International a month ago, I would sell 3-4 items every week through the GSP. In the last 4 weeks I have sold 2....going to Canada. Nothing else anywhere. That is VERY odd as I have always sold regularly through GSP ever...

Why are people allowed to ask $120 dollars for shipping for an item that would cost $13-20 to ship?

I’m seeing a ton of listings where the shipping is 3 times more than the cost of the item itself. When I’m selling an item almost exactly the same, the shipping will cost me $13-20 but other sellers have their shipping set at $100-$112 dollars. Isn’t...

eBay International Standard Delivery to Canada

The last few weeks when I've printed a shipping label to Canada with eBay International Standard Delivery, instead of a label to ship to a US facility, the label is a standard USPS First Class International label, with customs information and the buy...

Package shipped Nov. 8th still "in transit to next facility"

I sold an item on Nov. 7th and shipped it out Nov. 8th by USPS Ground Advantage. I used an eBay label like I always do which comes with tracking and insurance. The past 3 updates on the tracking have been only this: Nov 12, 202312:00amIn Transit to N...

Calculated shipping wrong AGAIN

Help. I had a large item listed, proper dimensions - 20 lbs, 5 f long 15 in wide. Buyer a nd i were in a conversation, i asked him to wait, because i suspected i would have a problem with shipping with UPS . He bought it anyway, shipping was suspicio...

"PC Postage Entity"

Who is considered the "PC Postage Entity" for mailing labels? Is it EBAY or PayPal?I recently opened a dispute (with the USPS) for a USPS Short Paid Fee that was charged to me on my monthly EBay invoice.The dispute was approved, and I received an ema...

International buyer wants to use another address

I have an international buyer who has asked me to send his item to a different international address. How do I go about facilitating his request? Many thanks,Annette