Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping coins using standard envelopes

Does anyone know if have to use plastic flips for coins or can you use other holders such as 2x2s for standard envelope shipping.

User avatar by Adventurer
  • 504 Views
  • 5 replies
  • 0 helpful

Was sent the wrong item and package had two labels on it.

Hey there, if anyone can point me in the right direction in how to handle this, I'd very much appreciate it. I had ordered a video game controller from a seller, with the expected delivery today. However, upon receiving the package today, I received ...

User avatar by Adventurer
  • 100 Views
  • 3 replies
  • 0 helpful

Cubic Shipping

The late announcement regarding shipping indicated that :Great news! Cubic services are now available for USPS Ground Advantage and Priority Mail effective January 21, 2024. Smart Ship Tip: Cubic pricing is based on the size of the package instead of...

User avatar by Thrill-Seeker
  • 1225 Views
  • 7 replies
  • 0 helpful

Resolved! Shipping included in final value fees

I feel sorta silly asking this, but I just realized that the cost of shipping an item is also added to the item itself and calculated with the 12.9% fee , along with final value fee. I knew 12.9% was calculated with tax added, but not the cost of shi...

ebay envelope

My customer chose Ebay standard envelope shipping but when i get ready to print label I cant choose standard envelope shipping. Why??

No tracking updates

I have bought an item last year on December and it has been over a week since an update on the tracking and I tried asking the seller but they are ignoring me. Can I file a item not received?

User avatar by Rising Star
  • 173 Views
  • 4 replies
  • 0 helpful

Shipping Cost

Any advice on how to handle the shipping cost would be greatly appreciated. I sometimes short myself when having the buyer pay for shipping. I seem to end up paying a little more than the calculated rate that is shown to buyer. I’ve measured and weig...

I need to ship multiple (3) boxes for the same one item 35 lbs each. It would only give me the 1

I need to ship multiple (3) boxes for the same one item 35 lbs each. It would only give me the one lable. I looked everywhere on this site..UPS...couldn't figure it out. I really don't want to send a 100 lb box 2000 miles away. Can someone please tel...

User avatar by Explorer
  • 103 Views
  • 3 replies
  • 0 helpful

Shipping fees

I sold an item, customer paid shipping, I printed label and mailed it. He now says he had to pay $10.50 to the mailman when it arrived! I looked at tracking number and it doesn’t say anything about any extra fees? Am I being scammed?

Package damaged by USPS

A customer just sent me a message that his item was damaged en route to him by USPS. He provided photos and you can clearly see that the damage happened while the piece was being delivered. I packed the item very well. Wrapped in plastic and a piece ...

Shipping USPS 1st Class

Shipping USPS 1st class 9oz Large Envelope it charges the customer 2.76 but when you print the label it's 3.76 why doesn't it charge the customer that amount? I believe the extra $1.00 is for tracking?

User avatar by Not applicable
  • 592 Views
  • 6 replies
  • 0 helpful
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