Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Does Seller Still Have A Responsibility?

If UPS or USPS tells you they lost, misdelivered, or damaged the package, and they tell you to file a claim, does the seller have a responsibility to do something? Since the buyer isnt the one who paid for it. what happens? does the seller still have...

Lost shipping label

I received a refund and shipping label on my i-Pad for an item. I cant print from my pad & Its not showing up on my home computer. Any suggestions?

Shipping services on my listing.

I have one shipping service on my listing but when somebody bought one it is giving me a different one. When I try and change the shipping service for that order the service that I originally had selected in my listing isn't there. Anyone know how to...

How to create a one-page "manifest" of all items shipping out, for easy acceptance scan?

I need to know the steps for creating a ....I can't remember the actual word so I'll just say manifest ....where all the labels you have bought for shipping out on a given day can be summarized on one page, with a single bar code that my mailman can ...

Resolved! Why is eBay deducting the shipping fee from my item price when the buyer paid for shipping?

I create a listing. I charge for shipping. Buyer pays for the item and is charged the item fee + shipping fee + tax. I should be sent the item fee + shipping fee. I purchase the shipping label. The shipping fee is now deducted from my item fee. The s...

Am I out of luck with these misdelivered packages?

I had a few packages that didn’t make it to me. On Thursday, USPS listed a package as delivered. It showed it as delivered to a locker (my apartment complex uses lockers). I never actually received this package. I had two packages listed as delivered...

Shipping

buyer is interested in purchasing an item I have for sale. The buyer insist that it is not allowed to ship to California. I can’t find anything on the subject so far the purchases are on hold. I would appreciate any feedback to allow the sale to take...

Zebra ZP 450 Set at 4x6 but printing 4x3

I was printing labels this morning and my printer decided to stop printing. I turned it on and off and unplug and plug and restarted my computer and nothing worked. I decided to redownload the driver and it did work but now it is printing only on 4x3...

Mailing Address Change

How do I change my mailing address before placing order

seller sent item to wrong address{and country}

Hi, my item has been sent by the seller to another address (delivered) Ebay wants me to wait another three weeks before they will look into this because of an imaginary estimated date of arrival.How can I get this resolved.Thanks.

Scam or not

I received a text stating my order is at the warehouse n cannot be delivered bc of an address era. And it text this with it… https.//ussp.usp(3 other letters).top! I seen where other people received the same exact thing so I want to know is this a sc...

Resolved! USPS not showing as a shipping option

I sold a cd last night whose listing had USPS media mail as the shipping option. When I went to print a shipping label only FED EX, UPS, and Ebay were showing as shipping options. USPS options were all grayed out. I tried again this morning and the s...

Resolved! Postage labels flipped!

I generated a couple of letter Royal Mail postage labels this morning and they printed as usual in landscape. However, this PM just done another in exactly the same way and it has printed in portrait mode.. which clearly looks odd on a standard DL en...

lost parcel

Buyer refused parcel and yodel have lost it during the return. I have contacted yodel and they say I must get ebay to liase with them but I can't get through to Ebay and can't see any automatic process for this.

Item marked delivered but never received it.

I recently purchased a pair of sneakers. The cost was $250 + $20 shipping and with tax the total was just under $295. It was shipped through USPS sand I was tracking it through my informed delivery account. On Wednesday I got a notification it was de...