Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

seller sent item to wrong address{and country}

Hi, my item has been sent by the seller to another address (delivered) Ebay wants me to wait another three weeks before they will look into this because of an imaginary estimated date of arrival.How can I get this resolved.Thanks.

Scam or not

I received a text stating my order is at the warehouse n cannot be delivered bc of an address era. And it text this with it… https.//ussp.usp(3 other letters).top! I seen where other people received the same exact thing so I want to know is this a sc...

Resolved! USPS not showing as a shipping option

I sold a cd last night whose listing had USPS media mail as the shipping option. When I went to print a shipping label only FED EX, UPS, and Ebay were showing as shipping options. USPS options were all grayed out. I tried again this morning and the s...

Resolved! Postage labels flipped!

I generated a couple of letter Royal Mail postage labels this morning and they printed as usual in landscape. However, this PM just done another in exactly the same way and it has printed in portrait mode.. which clearly looks odd on a standard DL en...

lost parcel

Buyer refused parcel and yodel have lost it during the return. I have contacted yodel and they say I must get ebay to liase with them but I can't get through to Ebay and can't see any automatic process for this.

Item marked delivered but never received it.

I recently purchased a pair of sneakers. The cost was $250 + $20 shipping and with tax the total was just under $295. It was shipped through USPS sand I was tracking it through my informed delivery account. On Wednesday I got a notification it was de...

ESUS tracking unreliable even when I follow all guidelines

In recent months I have added coins to what I sell on eBay. I thought the regular envelope with ESUS tracking would be a great solution, but it is incredibly unreliable. I have found (not easy) and am following all the guidelines for printing labels....

SHIPPING POLICY DEFAULT PROBLEM

Ebay has made shipping, particularly showing options VERY difficult.No matter how I ship either fixed rate or calculated, I get the sameresult showing on the listing: "May not ship to Taiwan. Read descriptionor contact seller for shipping options." T...

For pick up in Illinois

I had a package being sent to Canada from California. It was going through customs then said it was out for delivery but back in Glendale Illinois. Now it’s waiting for pick up in Illinois at the eBay hub. im beyond **bleep** off now knowing there ar...

Ebay shipping help

I had an item end at $20.50 so I cannot use the Ebay shipping service. I honestly never expected it to go so high! If I refund $.55, could the Ebay standard shipping then be selected?

Lable rip off

I created label to ship product out. I went to FedEx they scanned and We realized the wrong type of shipping was printed. FedEx told me they will delete it and I shouldn't be charged for it. I print new label from ebay again and sent put it. I contac...

USPS damage claim

I am seller, created a shipping label for USPS ground advantage, shipped item and it arrived damage. Directions were to go to labels section and file a claim. There is zero choices to file a claim. Please help or have someone contact me. thank you.Ja...

Why can I not ship via UPS

Not able to ship UPS

Can’t purchase UPS label today

Am I the only one having trouble buying a UPS label today? The eBay app keeps giving me a “Something went wrong” message. When I went on the web browser to eBay’s site and tried again, it tells me UPS is having issues at the moment. I tried on Pirate...