Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Okay to ship Xbox controller overseas?

New seller here. I just got an order for a Xbox Elite Series 2 core controller to go to an overseas Military base. This is the first time I've had an overseas order for an electronic. I've seen mixed responses on this. Is it okay to ship overseas wit...

Items Marked as Shipped by eBay When Item Not Actually Shipped......

eBay needs to stop marking items as Shipped before the carrier actually receives the shipment. Just creating a shipment and supplying a tracking number by a seller, bogus or not, to a buyer is all it takes for eBay to mark the item as shipped and thi...

Why am I paying more for shipping than the customer paid?

I just had a lot of parts sell. I filled out the ad like I normally do leaving the shipping up to the buyer to pay for. I typed in the dimensions and weight and selected usps priority as the shipping method. Went to purchase and print the label throu...

eBay standard envelope is a blessing yet also a curse

To be fair, eBay standard envelope for trading cards has made so many lower priced cards so much easier to sell. On the other hand, the tracking is absolutely atrocious and concerning. Of course, it’s better than PWE with a stamp. I have 3 packages I...

Resolved! Refund Shipping Fees?

I shipped a lens that Ebay said would cost $30.00. When I got to the post office, I was told it would be $74.40 and that the label on the box by Ebay was incorrect. I wound up purchasing a new label. How do I go about getting a refund on the fee that...

My order was delivered to the wrong address

My order was delivered to the wrong address, Ebay resolved this dispute in favor of the seller, the seller did not communicate with me, they blocked me and I cannot write to the seller or send him a negative response, Ebay did not help me in any way ...

Return Label

How can I send another paid return shipping label to a customer. To make a return of a long time previous items?

Item Picked-Up by buyer but listed as Awaiting Shipping

I sold Item #10-10863-16316.It was picked up by the buyer in November.I have a signed receipt and photo of the pick-up.It is still listed as "Awaiting Shipment".I'm not sure if I got paid for this item yet.How do I correct the status?

Fedex says item delivered but wont give me proof of delivery details.

Bought an item, fedex tracking shows delivered. I use a po box. Post office says they dont have it nor do they have an employee with the name of the listed signer. Ebay says the seller has proof of delivery via fedex tracking, but that only shows it ...

Vehicle Transport

Hi All, Can E-bay motors suggest a reliable company to transport a vehicle I sell on e-bay to the new owner? Pennsylvania to Indiana 600 miles.

Shipping Issue for Seller: "Ship From phone number is a required field."???

I am so perplexed right now. I have my phone number updated, in fact, eBay required a 2 factor authentication through text. Now I cannot generate shipping label no matter what I try. Any help would be appreciated, I promised the buyer one-day shippin...

Item never arrived after Ebay Authenticated a purchase

Has anybody here ever had an issue with not receiving their purchase after Ebay authenticated an item? I purchased a coveted and hard-to-find purse from a seller in Japan. The seller shipped it pretty quickly and it was received at the Ebay Authentic...

I moved from the US to Vietnam

I moved from the US to Vietnam sold something from my account. How can I change my shipping address to ship from Nha Trang, Vietnam

USPS Houston delays continue....

I have packages that have been re-routed through the Houston distribution centers the entire month of January. I filed Missing Mail Search Requests. Since the packages are technically in the USPS system and NOT lost, there is no shipping refund. I gu...

Ebay International Shipping for Stamps

Ebay keeps repeatedly sending me invitations to use Ebay International Shipping. It does not work for stamps because the partners they use, like ASENDIA, prohibit stamps as a shipment item. One of my shipments using Ebay International Shipping was re...