Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Baseball card shipping

Can I ship low value baseball cards in a regular mailing envelope and not have a shipping label just write the address provided.

How to Change Label Size

I just purchased a thermal printer and I need to change my label size to 4X6. How do I do this?

One Auction Two Boxes

I am selling a large group of 35mm slides which are packed into two boxes. How do I set this up in shipping?

Shipping label

I sold an item. It was advertised as UPS ground shipping. I purchased the label through eBay I entered the weight and measurements and bought the label and it's for usps post office mail. I don't feel comfortable shipping a $400 item through USPS and...

USPS Requiring Inspection of Damaged Items. There has got to be a btter process

Recently, and not the first time, I have submitted claims for damaged items to be inspected at a local PO along with all packaging and the letter received. There has got to be a better process. We are PAYING for insurance and in my opinion, this is t...

When is a payment from a buyer "confirmed"?

Long time ebayer, buyer and seller! Generally speaking I have no issues with selling and shipping, but I have had several little hiccups lately. I was able to manage 2 of them with a quick call to ebay customer service. But I did not feel like a rece...

Global shipping labels

For over 10 days I can not print any Global shipping labels. I have contacted Ebay 3x's and still no luck. Is anyone else having this issue? Thank you

eBay tracking information is not updating

Hello. I'm a new seller on ebay. I sold a pair of jeans from Romania to Canada. The buyer has received the item and also left me a positive feedback. It has been delivered on 23 february but the funds are still not released because the ebay tracking ...

Shipping

How can it be possible to sell something for ten cents and charge $300 for shipping? That's crazy.

Resolved! How Do I Even Get Combined Shipping to Work?

I followed the steps in the Offer Combined Shipping topic linked below. I set it to allow combined payments. And then I set a flat shipping rule to subtract %100 for each additional rule. However, when I open an incognito window and fill up a cart wi...

Buyer wants a refund

Hello everyone I have a buyer who lives in Costa Rica and had her item sent to California and a friend brought it to her but when receiving the item she said it doesn’t fit. The item is an Extra Small and she is Claiming it’s a Small I did buy the it...

how to file a claim as a seller on shipping charges

Hello, how can I file a claim after paying double what I used to pay for a shipping label for the same Item I sold 4 times before? in addition to that, my customer paid an extra $11 when he received his package, and they told him that the seller did ...

how can i insure items over $100 for the shipping?

Hi, thank you for your help in advance, i'm starting to sell items over $100, my concern is about how can i insure an item over $100 for the shipping? Can i do it buying the label through Ebay?

UK - Held by Customs (sent via eBay International)

So I purchased an item at about $320 on eBay. Was to be shipped via the global shipping scheme which I’ve done plenty of times with no issue. I paid $77 VAT and $22 in Duties. however today my tracking has flagged up as it’s held by customs. Normally...