Shipping
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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Technical Error with Return Label

I recently bought something as a guest on Ebay even though I have an account with the same email. I was sent the wrong item so I asked to return it. I've received an email with the linked to get my return shipping label but every time I click on it i...

User avatar by Explorer
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Resolved! Recovering shipping cost for second label purchased

USPS returned package undeliverable when address was good. I purchased new label to re ship. How can I charge the customer for new label. He said he would pay for the new shipping. New label charge came out of my account.

Who to contact about EIS delivery problem? Amsterdam buyer wants to know where to pick up package??

Hello! I'm a seller in Texas. I mailed a vintage Barbie doll last month to a buyer in Amsterdam. It was done through Ebay's EIS. (I do have regular USPS First Class International shipping as my normal international shipping method, but a few months a...

Ebay still doing their known return money "hold" scams still doing baltent US Postal fraud on return

Some time back I made the case with paypal that they could not take money from our paypal accounts and inject it into ebays account allowing ebay to place the supposed "hold" that is anything but a hold. Paypal agreed with me and the others who were ...

Combined shipping not combining

I started having one listing for the same item but have been listing variations (different colors) under the listing. I thought since the items are under one item number the shipping would be combined when people mix and match colors. For example if ...

shipping a return to Europe cost

Hi,I bought an item from England that said New in the heading. I have bought numerous items from other countries(mostly England and Japan) and when it said new it was factory sealed. And spanking new.This case was an opera box set including two cds.W...

User avatar by Adventurer
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  • 6 replies
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plain white 5x7" envelope questions

I am SO confused!! I just need to ship a small envelope witih a memory card, it weighs 0.6oz. I thought i could put it in a regular white envelope 5x7" and put 2 stamps on it and just mail it! It is going from Illinois to California but then I saw th...

Combining International Shipping

Ebay said it's combining international shipping but I cannot. I have an international buyer who won several auctions but ebay wants to charge her shipping for each item. Help!

Shipping Camera with two used batteries

Hi, got two questions. Just sold a used camera with two batteries. I can't remember if I'm supposed to leave a battery inside the camera, or package them both separately. I'm supposed to send package via USPS. And if anyone knows, would the above ans...

User avatar by Adventurer
  • 888 Views
  • 7 replies
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Fedex Charging Very High Upcharges Difficult to Get Back!!

I just got off the phone over a $32.00 Billable weight Charge added to the original charge. Meaning my weight and measurements were accurate but they tacked on almost Three Times what the original charge was. Ebay quickly gives Fedex the money from m...

User avatar by Adventurer
  • 608 Views
  • 16 replies
  • 0 helpful