Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping

I can’t find a box to fit my it measuring 37x12x12. Buyer paid for USPS priority

Shipping Labels Search is gone

I guess it does not surprise me as it is becoming a daily things at what is going to fail next...So I have an order I needed to track down using the shipping labels manifest, I have a shipping label that I need to match with an order, and nothing is ...

International buyer wants a refund for item over 30 days

I sold an item and sent out within 30 minutes of selling. Since it’s international I sent it to eBay then they inspect and ship it out to Isreal. Before the item was even due to be delivered the customer has wanted a refund. I provided tracking and c...

FedEx overcharges.

As I write this there are 4 complaints on the first page about FedEx charge backs (out of 15 - that’s 25%) Guy walks into a doctor’s office, raises his arm over his head and says “Doc it hurts when I do this”. So the doctor says “Then don’t do that” ...

Shipping to Canada

there is no way in heaven that a small makeup travel case costs 121.00 to 154.00 to ship to Canada. you all are missing sales by using the Global shipping service. I can ship the same to USA for under 40.00. this is the most insane thing I ever seen....

Potential Fraud International Forwarding

I accepted an offer today on an item and the buyer appears to be using an international forwarding service. When I Google the address I see people from overseas are using this to scam people. Here's the Shopify Community discussion on this. There's a...

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Confirming with buyer if they are using a freight forwarder before shipping it?

Probably beating a dead horse here, so apologies in advance: I have a buyer who paid for the item and the shipping address is a well known freight forwarding company's address, as evident by several other posts on this forum (3601 Old Capitol Trail U...

USPS news that may help IMPROVE their Services. PAUSING some Changes.

Many of us that use USPS as our shipping have noticed that it just keeps getting less and less dependable. More and more packages are getting delayed and even worse, lost. It is significantly affecting our buyer's experiences in a negative way and in...

eBay Standard Envelope, the Current State of USPS, & the Current State of AI

I'd like to start a conversation surrounding a very easy implementation that would save small business owners / solopreneurs invaluable time and money, that I would think eBay would be in support of, as an enablement tool.It's great that they worked ...

Shipping Label printer

Hi I want to start selling. Can anyone recommend a label printer compatible with eBay? Thanks doublelman

FedEx over charging re-billing

I have three shipping issues right now that all come back to Fed Ex overcharging for freight by using false info on their end. One being a set of floormats that weighed 3lbs, another being a box that weighed 12lbs. On both occasions they upped the we...

Offering combined shipping on paid items.

How do I combine shipping in Seller Hub? I’m trying to combine 2 items that have been paid for.I was following this instruction that I saw in an earlier post:* * *Go to seller hub -> orders awaiting shipment. Then check the boxes next to the two item...

Discounted Shipping Rates

Hello Sellers--- I opted out of using Discounted Shipping Rates for my sales. Ebay used discounted rate on my recent sale even after I opted out !. How can I insure that my sales use regular shipping rates ?

Shipping Cost Advertising is Misleading

This may have been discussed before, I apologize in advance-eBay advertises reduced shipping costs if you purchase the labels through them. Great-you save money. BUT...the final value fee percentage is inclusive of the full shipping cost, thus negati...

Will my item eventually show as delivered? And my payments clear?

I sold an item (my first!) and saw that the buyer lived very close. I asked permission to hand-deliver, received it, and went ahead and delivered it. I did not see the advice to pull down & relist as a local pick up until after the delivery. I don't ...