Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. "We've identified a small number of USPS tracking numbers for eBay-purchased labels that show tracking activity—such as a 'De...

My item is 12 days from purchase with no response!

i bought jeans on feb 10th and the seller never shipped or responded, i attempted to open a case on the date i was given, its now a day later & ebay still says the item might be on its way, with no shipping info or response from seller for 12 days! i...

shipping costs

Was wondering why I'm not selling anything. I look at all my ground advantage shipping prices and I see all my items now have fedex shipping instead of ground advantage. Why was it all changed and do I have to revise 1700 items now back to ground adv...

Weird usps tracking. PNEUMATEK LLC?

So I apprehensively bought something from a new seller with only 2 feedback points. I bought some Christmas LED lights and specifically made sure the seller's item was based in the US. I bought and paid for. I didn't receive any tracking info for a f...

What does "PACKAGE RESEARCH CASE CLOSED" mean?

I have a very patient buyer in Sarasota, Florida. Hasn't even filed a INR yet but i have built a good rapport with him. Purchase date: 4-14Ship date: 4-15Estimated delivery date: 4-21I initiated a package trace on: 4-27It says "case closed" on: 4-29W...

shipping

Would someone be able to explain shipping for me. I have tried chat two times but still confused. I get free shipping I can just make my own label but I am very confused about ebay shipping. If I have listed my item with shipping to be paid by the bu...

Need help understanding the math and logic between my cost to ship an item internationally.

Pretty much the title. I recently got a sell for international shipping. I allowed the option to sell international not thinking much of it. I put in the dimensions and weight of the package thinking it wouldn’t cost much, however I saw that if I wan...

Lost shipment

I sold an item and the postal mail track number says delivered but the customer says he did not receive it, what to do in this case, could someone help me?

eBay Delivery Services keeps on delivering my packages to the wrong address

I have made a handful of purchases over the last few weeks. All of the packages have been shipped through "eBay Delivery Services". On three consecutive occasions, the order has been marked as "Delivered" to my home address, but none have been receiv...

How to get individual shipping labels for multiple items sold

I recently sold four (4) items 12.5lbs each in which I removed my previous 'combine shipping costs' , as I was not going to put them all in one box but ship 4 individual packages. When the buyer's payment came in with shipping costs the total weight ...

Problem with Global Shipping not showing as option on new listings

Has anyone had any issues lately with global shipping not showing up when listing an item? This happened to me on my last two items I listed. I checked my settings and the on the listing, the checkbox for global shipping is checked. When I go to the ...

Accidentally hit pdf instead of QR code

Is there a way to get a QR code for this label without voiding it, waiting for refund and purchasing another? Or should I just go find a place to print this label? Thanks for advice I’m new and always love to learn the hard way lol!

I needed ebays help with a return could possibly be fraud account no human help to sellers

I needed ebays help with a return could possibly be fraud account no human help to sellers just continually got assistant robot computer help? I could not reach a person i had a question about an old not delivered package buyer had some strange diffe...

Resolved! Voided Shipping label

Can someone tell me how do I get my money back for a voided shipping label? I Voided it on 1/24. I should have my refund by now right? This is so crazy. I can't call Customer Service. Where did they go????

Question regarding slow shipping and ebay insurance / mailing label

My son and I sell trading cards; the eBay shipping and printing labels are excellent. the .64 cent option - wonderful for cards. I also sent a few ups ground advantage; they were over 20 dollars, and I did this because I feel it is the right way to s...

Shipping Tables for International Sellers

Current Shipping tables doesn't offer the seller the ability to classify the type of service offered and hence is creating great misunderstanding between the seller and the buyer wrong expectations. It would be great change if eBay technology team mo...