Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Friendly name of the sender

Dear eBay sellers! Please put your friendly name on your packages. After all, if the parcel sender's name, for example, is "Return", "Gift" or any "Name not available", this fact greatly complicates its customs clearance process Because post office r...

Am I paranoid or is this a scam someones seen before?

New account created today buys and pays for an item. I have UPS as the shipping option which the buyer chooses. They list a physical address but also put a PO box on line 2. Ebay won't let me use UPS due to the PO box. Googling the physical address s...

Selling with Ebay's Standard Mailers. This is a warning to all who use these!

10 of my 18 shipments with these mailers were never tracked outside of my post office. USPS Is not sticking with there end of their agreement with Ebay and ebay is forcing the seller to pay back the buyers that claim they never received it. I spent a...

Package sent to wrong address (same zip)

I bought a new iPhone a couple of days ago. Ebay says that the package was delivered, USPS tracking shows the same (left at or near mailbox). No sign of the package there. I did not receive it. I checked my order details, and verified that the shippi...

In my E-bay order cart sets a water filter that I paid for but did not receive over a year ago.

In my E-bay cart sets a water filter that i ordered and paid for over a year ago and never received. I called and also posted my complaint and even wrote to E-bay corporate office to no avail. have bank statement showing my payment, someone said they...

my package does not arrive

Hi, I'm Juan, on February 10 I bought DORO Forever Warriors/Forever United (2018) Limited 4-LP + 2-CD box set NEW, the delivery date is 17 As of February 24 and at the moment the package does not arrive at the address I sent, I would like to know wha...

How should I fully handle a Lost Package situation and how does it affect me as a seller?

Hello Ebay Community. I have a rather odd situation here with regards to a recent sale. I started selling again about 5 months ago and have been trying my best to be the best seller I can be and making sure everyone is happy with their purchase(s). W...

USPS A and B boxes

I do not see the A and B boxes listed on shipping options anymore, are they still in use.

Pretty sure buyer is trying to scam me but don’t know next steps

I’m new to eBay selling, only about a month now but I have already completed almost 150 transactions. So here’s my issue. I had a buyer send an offer for a vacuum. I saw it when I had just woke up before coffee and saw LA and assumed it was for someo...

Resolved! Selected incorrect shipping (media) - now item is sold and trying to change the method. Stuck.

I defaulted the incorrect shipping method (media) from eBay. That will not work for my item. It is sold but I cannot see where to change the method to what is correct. It will not let me progress to 'print' the label until the seller pays, and the se...

Ebay Postage Discount

Hello-Sellers--- Recently, whenever I am shipping priority and 1st class within the U.S. using Ebay to purchase and print shipping labels, I only get a small discount, usually 10 cents or even smaller. Are the discounts gone ? In the past, I factored...

No economy shipping option for selling patches

Will not let me use economy option for shipping. I want to mail item with stamp in envelope, because items are $5-10 and do not want to pay for first class shipping around $4.00. Thank you

Resolved! the buyer entered the wrong address in the order and is now demanding money

The buyer ordered the goods and provided the wrong address.This address does not exist and the package is now being returned back to me. I have to receive the parcel within a month, also I have to pay the return shipping cost to get the product back....

How do I ship a perfume gift set legally?

Originally I posted this under selling, but I thought I might get more help posting it under shipping. I am going to list a perfume gift set that has 12 mini perfumes in it. Each of the perfumes is about 0.25 fl oz or 7.5mL. I know that you cannot sh...

Poor packaging rant!

I have purchased quite a few stereo receivers in the last couple months, and I just want to rant about poor packaging. Some awesome sellers put tons of Styrofoam, bubble wrap, double boxing etc, and it could survive a 10ft drop. Others have sent them...