Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Marking picked up shipments

Hi! I have a buyer who realized he was close to me and asked to pick up his items. I agreed. I refund the shipping. I have refunded the shipping and he has picked up the items. Now how do I get the items off my "Buy in Bulk Labels" screen? Thank you!

Resolved! Combined shipping isn´t working

I have a problem with combined shipping. Every time I ask for it, I get a system error message back. Maybe it's because it's international shipping?I agreed with the seller that he will refund me the shipping cost, but the problem is VAT. The shippin...

User avatar by Pathfinder
  • 167 Views
  • 3 replies
  • 0 helpful

Problem with shipping to Germany from USA

Although I am signed up for eBay's International Shipping service, a potential customer from Germany is saying that he gets these messages: "Unfortunately, this seller will not ship this item to Germany."And "The seller has not specified a shipping m...

User avatar by Adventurer
  • 281 Views
  • 2 replies
  • 0 helpful

Resolved! Carrier failed to deliver

Item was listed as shipping with USPS but seller shipped with UPS. UPS lost package. Tracking showed delivered but photo was of an unknown house with no address visible. I started a claim with UPS. It's been 2 days and the only note is that UPS have ...

User avatar by Adventurer
  • 196 Views
  • 9 replies
  • 0 helpful

Resolved! Partial tracking of international shipments

So I bought equipment parts that only could get from GB. Seller did their job. packaged, shipped, tracked, all the way to the US. LAX Ca. Then nothing for weeks. On its way and then I'm suppose to contact seller. they did their job and sent it and tr...

User avatar by Rising Star
  • 124 Views
  • 3 replies
  • 0 helpful

Resolved! Returned Item With Proof, it Still Says Awaiting Shipment

I returned a shirt and have the usps dropoff receipt as well as the tracking for the package showing it has made it back to the seller's home. Yet on ebay it says awaiting shipment from me. I can't ask ebay to help there is no option for that. I trie...

User avatar by Adventurer
  • 181 Views
  • 4 replies
  • 0 helpful

Sell one like this shipping issue

When I use the sell one like this feature, when I get to the shipping portion of the listing, It will not let me change the package dimensions to my own. My packaging for certain product is bigger than what is automatically filled in and it wont let ...

Item Damaged during shipping using Fedex - filing a claim help

Hello - I am a new shipper who shipped an item using the buyer's preferred method of Fedex. The package was clearly damaged during shipping and the item is no longer operable. I am un able to file a claim online with FedEx because of the Home Deliver...

User avatar by Explorer
  • 147 Views
  • 0 replies
  • 0 helpful

GA shipping price......dimension changes price?

What am I missing here? zip is NJ 08055-9314, the same in both scenarios....... it's 2# weight, in the first I accidentally left dimensions at 1 x 1 x 1..... I corrected for the 2nd to 10 x 8 x 6......and got a 50c difference. are they now figuring d...

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User avatar by Superstar
  • 176 Views
  • 10 replies
  • 0 helpful

What If USPS Pickup Does Not Show Up?

I've been using USPS pickup for a short time, and my usual mail carrier said he was going to change locations. I'm not sure how reliable this new one will be. If this person misses my pickup or does not show up by a certain time, would I be allowed t...

Resolved! Shipping Problem

I had a problem with my phone ebay app and did not receive 4 notifications. I ordered labels as soon as I saw the sells. Problem is one buyer, sent me an email and said they put the wrong address on the order. I had already paid for the label, but ha...

User avatar by Adventurer
  • 156 Views
  • 8 replies
  • 0 helpful
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